Name: Crowne Plaza Düsseldorf - Neuss by IHG
Address: Rheinallee 1, Neuss, 41460
Rating: 8.1

Crowne Plaza Düsseldorf - Neuss by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Neuss, de

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

3,693 reviews

Highlights

+Friendly staff
+Good breakfast options
+Comfortable rooms

Could Improve

–Cleaning issues
–Parking difficulties
–Defective amenities

Cleanliness7.4

Several reviews indicate issues with room cleaning and maintenance.

Service8.4

Reviews highlight friendly and helpful staff.

Location8.4

Location is well-rated, providing easy access to attractions.

Room Quality7.9

Rooms are generally described as comfortable and well-maintained.

Amenities8.4

Amenities including spa and pool were appreciated, though there are minor concerns.

Value for Money7.4

Some reviews indicate the hotel may be overpriced for the experience.

Food and Beverage8.9

Breakfast and dining options are frequently praised.

Overall Experience7.9

Overall positive experiences, though with noted areas for improvement.

Catalina

Couple · Jun 2026

Liked:I like the bed

Disliked:I missed a/c in the room

via Nuitee

Samir

Family With Children · Jun 2026

Liked:Rami Al Jouni was very helpful :) he is so kind and proffesional.

via Nuitee

Jose

Extended Group · Jun 2026

Good location and excellent staff

Liked:Excellent location near of transport

Disliked:The need to include breakfast

via Nuitee

Total-Biz-Traveller

Couples · Jun 2026

Great for a short stay, maintenance issues

Liked:Crown Plaza, Düsseldorf-Neuss The Crown Plaza Dusseldorf, Neuss, Germany. A building that must have probably come from the 70s or thereabouts. I couldn't really get the specific dates. Has been well renovated. On the inside it claims to have a clear view of the Rhine river, which is partially correct. If you stretch your head and open the window and put it out, then you have a decent enough view on the right hand side, at least from our room. Else the windows have not been washed for I don't know how long, so that somehow obstructs the view. See picture. The rooms are well appointed, they are very spacious, quite nice, very comfy and very Germanic. Built for function, modern to some extent and it really works. So for a couple of nights it's a very, very decent state to play. However, going into the bathroom, that can be a bit of a challenge for those that prefer a shower over a bath. The rubber mat provided proves to be more suitable for an ice skating rink and I almost broke my neck. The shower head itself leaked on several places and the hand shower just the same. Other than that, these bathrooms are again well appointed and they work out okay. Just be very careful. It's extremely slippery inside the bathtub. The room itself, no aircon control, as you can see in the picture. It's broken and wasn't replaced. The overall arrival was perfect. The night manager who checked us in was smooth, very helpful. Same guy also checked us out a night and a half later. We came from Frankfurt by car. Took us a couple of hours, so arrived about 11:30pm Pretty tired. Parking is provided, but you have to cross the road for that next day. When I try to get the parking ticket, the receptionist kind of. Well, she thought we checked out and double charged us for the parking. But again, the night receptionist who checked us out the following day at 6 o' clock in the morning was efficient, fast and very accommodating. Overall, this, what must be a convention kind of hotel is okay. Not too far from the city and for a quick stopover is certainly recommended. I wouldn't give it four stars. In my books it's more like three stars, but other than that is a comfortable stay.

via tripadvisor

Location

How to Find Us

Rheinallee 1

Neuss · de

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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