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Coco La Palm

Negril · JM

Coco La Palm

8.8
Excellent1,032 reviews
  1. Hotel Collection
  2. /Hotels in Negril
  3. /Coco La Palm
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Negril, JM

Conveniently Located Oasis

Beachside Relaxation: Enjoy the serene Seven-Mile Beach and take a dip in our large outdoor pool.

Culinary Delights: Indulge in international dishes at our seaside restaurant and savor American-style food at The Beach Bar and Grill.

Ultimate Relaxation: Unwind in our hot tub, have a blast at the adult pool, or enjoy a family-friendly swim in our lush gardens.

Book now to experience the perfect blend of comfort and luxury at Coco La Palm!

Loading rooms and rates...

Location

How to Find Us

Norman Manley Boulevard

Negril · JM

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

1,032 reviews

Highlights

  • +Excellent beachfront location
  • +Friendly, attentive and professional staff
  • +Great food and lovely restaurant
  • +Well-kept grounds and pleasant beach bar/under-tree seating
  • +Authentic Jamaican atmosphere
  • +Comfortable junior suite option
  • +Helpful security and welcoming environment
  • +Generally clean outdoor facilities

Could Improve

  • –Mould, damp smells and slow housekeeping response on some room stays
  • –Some rooms are very small/closet-like with dated fixtures
  • –Food and drinks often perceived as expensive
  • –Weak or nonexistent in-room WiFi for some rooms
  • –Limited complimentary breakfast variety reported
  • –Smokers on the beach and occasional slow restaurant payment processing
Cleanliness7.8

Mixed reports: several guests praised overall cleanliness and outside bathrooms, but there are specific negative incidents (mould on bathroom ceiling, damp/musty smells, a live waterbug, and slow/required repeated requests for cleaning) that lowered this score.

Service9.8

Strongly positive: numerous mentions of friendly, attentive and professional staff, welcoming team and helpful security. A few service lapses noted (e.g., a silent cleaner, slower restaurant payment processing), but overall service is a standout.

Location10.0

Consistently excellent: beachfront location, very close distance to the beach, easy access to nearby dining and attractions — repeatedly described as a major highlight.

Room Quality7.9

Mixed: junior suite described as large and updated, while other rooms were criticised as very small, damp-smelling or with dated fixtures; plumbing and furniture inconsistencies reported.

Amenities8.2

Generally good (beach bar, pleasant grounds, outside bathroom cleanliness), but some guests reported poor in-room WiFi and limited complimentary breakfast offerings, which moderately reduced the score.

Value for Money8.0

Mixed value: property comfort and service are praised, but several guests noted that food and drinks are pricey and that the free breakfast offering felt limited, affecting perceived value.

Food and Beverage9.0

Mostly positive: multiple guests called the food great/delicious and the restaurant lovely; however, repeated comments about expensive prices temper the rating slightly.

Overall Experience9.7

Overall very favorable: many guests described a wonderful, authentic Jamaican experience, would return and recommended the property despite occasional issues with rooms or service delays.

Marlise

Family With Children · Sep 2026

8

Love the resort and location!

Liked:Had breakfast daily and it was good.
Disliked:The 10% fees times 2 and the other fee is getting out of control. We are other places to not have all those fees.

via Nuitee

Allen

Family With Children · Sep 2026

9

Everything was good, will definitely be back…

Liked:Food was great, the workers were very friendly. Costumer service was awesome.
Disliked:I wish the room had a microwave…

via Nuitee

Cassandra

Couple · Sep 2026

8

I would return if I get a discount price in the future

Liked:The property was beautiful
Disliked:It was too far from the town of Negril and everything costs a lot.

via Nuitee

Norman

Couple · Sep 2026

8

Satisfied.

Liked:The food was excellent; the beach was also. This is a nice and cozy get away, with an atmosphere that allows for relaxation. A few refinements with interior of rooms could be helpful along with a few games and affordable activities.
Disliked:It needs a few activities.

via Nuitee

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