Name: Hotel Riu Palace Tropical Bay - All Inclusive
Address: Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland, Negril
Telephone: 1-876-9575900
Rating: 8.6

Hotel Riu Palace Tropical Bay - All Inclusive, Negril | Member Rates | Dyme

Free WiFiFree self parkingPool umbrellasPool sun loungersFull-service spaFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free breakfast, Full-service spa, Fitness facilities, Express check-out, No single-use plastic straws, Health club

Location

Negril, JM

Luxurious Spa and Recreational Amenities

Indulge in massages and facials at the full-service spa or take a dip in one of the 2 outdoor pools. Stay active at the health club or unwind in the sauna.

Gourmet Dining and Bars

Choose from 5 restaurants serving delectable dishes or enjoy a refreshing drink at the poolside bar or one of the 4 bars/lounges. Don't miss the complimentary buffet breakfast served daily.

Convenience and Comfort

Enjoy amenities like limo service, express check-out, and free self-parking. The 452 air-conditioned rooms with private balconies offer modern comforts like plasma TVs and minibars. Keep connected with free Wi-Fi.

Book now for a luxurious all-inclusive experience at Hotel Riu Palace Tropical Bay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

256 reviews

Highlights

+Excellent service
+Clean and well-maintained property
+Delicious food options
+Fun holiday activities

Could Improve

–Difficulty in making dinner reservations
–Hard beds
–Need for gym upgrades

Cleanliness9.1

The resort was hands down the cleanest we've ever stayed at.

Service9.0

The service was excellent, with polite and professional staff.

Location8.6

Standard quality for this hotel tier.

Room Quality8.0

Beds were a bit hard, which impacted comfort.

Amenities8.6

The resort app was easy to use and very convenient.

Value for Money8.0

Overall good value, but some aspects like dining reservations were frustrating.

Food and Beverage8.6

Food was consistently delicious, with a standout jerk chicken.

Overall Experience9.0

Had an absolutely wonderful experience, highly recommend.

Andre

Couple · Jun 2026

Beautiful beach, but poor hospitality, unfriendly staff, and an overall disappointing guest experience.

Liked:The beach is absolutely beautiful, with crystal-clear water and one of the best locations in Negril. The grounds are well maintained, and the resort itself has great potential. The food quality was generally good, and the rooms were comfortable.

Disliked:The hotel does not seem well organized or properly prepared to deliver the level of service expected from a resort of this category. Guests receive very little information about what is happening around the property, and many staff members appeared unfriendly, uninterested, or annoyed when asked for assistance. I also experienced a room issue involving a cockroach, and the response was very slow. The most disappointing incident was being rudely confronted by a restaurant manager regarding the dress code. Overall, the hospitality fell far below expectations.

via Nuitee

Yolande

Couple · Jun 2026

The hotel did not feel authentic. I wish I had stayed in a Jamaican owned hotel.

Liked:It was a nice location

Disliked:The room we were allocated when we first got there was on the second floor with no lift and myself and my husband are pensioners. We had to pay another £200 to be relocated to a ground floor room. I also didn’t like how the locals were banned from their own beach in their own country.

via Nuitee

Camile

Family With Children · Jun 2026

I was not really amused by the hotel. It fell a bit flat for me

Liked:The staff

Disliked:There were cockroaches in our rooms

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Lorraine

Solo Traveller · Jun 2026

My stay at the RIU Palace tropical bay

Liked:The location. The staff. The entertainment

Disliked:The misinformation between booking.com and the RIU Palace tropical bay. My booking was totally mishandled by booking .com What I paid for wasn't what I got. My expectations and enjoyment were not met by Booking.com

via Nuitee

Location

How to Find Us

Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

Negril · JM

1-876-9575900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li> </ul>

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