Negril · jm

Royalton Hideaway Negril, An Autograph Collection All-Inclusive Resort - Adults Only

Name: Royalton Hideaway Negril, An Autograph Collection All-Inclusive Resort - Adults Only
Address: Norman Manley Boulevard, Negril
Rating: 8.4

8.4

Excellent354 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Negril, jm

Luxurious All-Inclusive Resort Experience

Experience the ultimate in relaxation and luxury at Hideaway at Royalton Negril. Indulge in the outdoor pool, hot tub, and stunning sea views. Unwind at the spa or savor a delicious meal at the on-site restaurant.

Elegant Rooms with Modern Amenities

Each room is equipped with a flat-screen TV, cozy seating area, and a coffee machine. Enjoy the convenience of free WiFi, and pamper yourself in the private bathroom with complimentary toiletries and a hair dryer.

Exceptional Service and Convenience

Benefit from a 24-hour front desk, on-site hairdresser, and proximity to Montego Bay Airport. Whether you seek relaxation or adventure, Hideaway at Royalton Negril ensures a memorable stay.

Book now for an unforgettable adults-only getaway at Hideaway at Royalton Negril!

Loading rooms and rates...

Location

How to Find Us

Norman Manley Boulevard

Negril · jm

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 6 rooms, different policies and additional supplements may apply. The reservations will be charged in full after 3 days of booking made- $300 USD in Resort Credits valid for non diamond club rooms & $600 USD in Resort Credits valid for diamond club rooms (Royalton, Royalton Chic & Hideaway brands). Resort Credits are subject to 3 nights minimum length of stay.

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Negril · jm

Royalton Hideaway Negril, An Autograph Collection All-Inclusive Resort - Adults Only

8.4

Excellent354 reviews

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Negril, jm

Luxurious All-Inclusive Resort Experience

Elegant Rooms with Modern Amenities

Exceptional Service and Convenience

Benefit from a 24-hour front desk, on-site hairdresser, and proximity to Montego Bay Airport. Whether you seek relaxation or adventure, Hideaway at Royalton Negril ensures a memorable stay.

Book now for an unforgettable adults-only getaway at Hideaway at Royalton Negril!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

354 reviews

Highlights

+Beautiful resort grounds
+Great entertainment

Could Improve

–Cleanliness issues
–Poor food quality
–Uncomfortable local interactions

Cleanliness6.1

Numerous complaints about cleanliness and maintenance issues.

Service10.0

Service experienced some spotty issues but generally positive sentiment.

Location9.6

Gorgeous resort grounds, but some discomfort with local interactions.

Room Quality7.1

Shower issues and weak water pressure detracted from the experience.

Amenities9.1

Amenities available, but service at certain venues was inconsistent.

Value for Money8.6

Considering the experiences, value for money could have been better.

Food and Beverage7.1

Food quality at the buffet was noted to be unsatisfactory.

Overall Experience9.6

Overall, a mixed experience with beautiful resort grounds.

mikepD284BJ

Family · Apr 2026

This resort is a scam.

Liked:This resort runs a scam where they convince you to join their membership. The contract clearly states that they can change the terms whenever they want. So, for $7000 all we got was a discount. No stays, No free weeks. Just a discount on future bookings. Literally nothing they said they were selling us.

via tripadvisor

WelshFoodiee

Couples · Mar 2026

THIS PLACE NEEDS CLOSING, DO NOT BOOK.

Liked:We were sold a 5-star luxury holiday experience and paid over £5,000 for 7 nights for what we expected to be an exceptional standard of service and accommodation. Unfortunately, what we received was far from acceptable and fell drastically short of the advertised experience — in fact, at times, it was outright distressing. Upon arrival, we were immediately taken aback by the demand for a $200 security deposit. In all our years of staying at high-end, long-haul resorts, we have never encountered such a request. This raised serious concerns about the type of issues the hotel regularly anticipates from its guests — and sadly, those concerns were soon justified. Our bags were kindly taken to the room, and while the initial impression was passable, closer inspection revealed several alarming problems: * The room was dated and poorly maintained. * There was black mould around the bath seals. * Rust was visible on door handles and inside cupboards. * The entire room smelled damp and musty. * Most shockingly, we discovered cockroaches in the room — which is completely unacceptable and raises serious questions about the hygiene and pest control measures at the property. These were not isolated issues. We spoke to around 50 other guests, many of whom reported the exact same problems with their rooms — all of which should never happen at a resort claiming to be luxury. When we raised our concerns, we were told no alternative rooms were available. As I began getting ready for the evening, I noticed that my brand-new trousers were bleach-stained, clearly due to contact with a surface in the room. I reported this immediately to reception and was sent to Guest Services, where my details were taken. I wasn’t contacted again until 2–3 days later. It was only when a TUI rep noticed my frustration that a formal record was created. Had we brought our children — as we nearly did — I can’t imagine how unsafe and uncomfortable this holiday would have been for them. The room conditions alone posed a genuine health risk. The restaurants also fell drastically short of expectations: * The West Indies restaurant was underwhelming. * The steakhouse experience was appalling. Staff ignored guests and sat openly using their mobile phones. When I challenged them, it led to a direct argument — unacceptable at any hotel, let alone a supposed 5-star resort. * For the pre-wedding dinner, half the guests were refused entry due to a booking error between the butler and restaurant staff. After much back-and-forth with management, we were finally allowed in — but split up across the restaurant, ruining what should have been a special occasion for our friends. The food was disgraceful: frozen steaks thrown straight onto the grill, lumpy and cold mashed potato, and completely flavourless sides. We were visibly able to see into the kitchen — it was shocking. On the day of the wedding, we couldn’t get through to room service — no one answered the phones, and the app was completely unresponsive. Again, this is not remotely acceptable for a premium hotel. No drinks or refreshments offered to the bride throughout the morning. Rainy days had absolutely no backup plan from the hotel — no indoor events, no communication, no effort made to accommodate guests. Worse still, the hygiene around the resort was abysmal. At the beach bars, we saw staff "clean" cups by simply dunking them in a dirty container of water — no soap or proper sanitising. The bar areas were filthy and clearly not wiped down with any regularity. As a result of these shocking conditions, many guests — including my husband — became unwell. He suffered severe sickness and was bedridden for three days. Others experienced throat infections and stomach-related illnesses, which we firmly believe were linked to the lack of cleanliness and poor food hygiene. The staff overall were rude, dismissive and not helpful. They couldn’t care less and would actively gossip and slag you off to their colleagues right in front of you. It was disgusting. In summary, this experience was distressing, unsanitary, and absolutely not the luxury holiday we were promised. The presence of cockroaches, ruined clothing, appalling food, and health risks are completely unacceptable under any circumstance — let alone from a holiday costing over £5,000. I formally requested a full investigation into this matter and appropriate compensation for the physical, emotional, and financial impact this trip has had on us.

via tripadvisor

bobdobilina

Family · Feb 2026

Please read this review if you are traveling there before August

Liked:We are booked for the Royalton Negril from March 24-31. The booking was made in early September 2015. I was just doing some googling on the resort and found some articles on travel websites that they are closed until August 2026. There is nothing on their website. The most recently posted on their website in December 2025 to come enjoy their splash pad. We have received no contact that our booking is canceled. We were on course to turning up on March 24th to find a closed hotel! I first used reddit to find out that indeed folks thought the hotel was closed. I then spoke to their reservation desk. At first they said they had no information that the hotel was closed, but after a wait confirmed that it is indeed closed until August. They said we were not informed because we booked through a third party. Obviously the hurricane was not their fault and was a horrible thing to happen. But to not let folks know they are not open, that their reservation is cancelled, to keep on posting on social media and not let their own reservations desk no is just shocking.

via tripadvisor

sss201

Family · Feb 2026

NOT a 5 star resort.

Liked:This was my fifth stay at an all-inclusive resort, my second in Jamaica. I’m very forgiving when it comes to minor things at the resort such as air-conditioning not working, bugs, issues with rooms, etc. So for me to leave a one star review says a lot. This hotel cost us almost $500 Canadian per night. It’s not worth half of that. Only one restaurant was open per day. And their menu options were very limited. Half of the hotel was under renovation so room requests weren’t being honored. The food at the buffet was terrible. They had the same food every day, and what they had out for supper one night would be out at breakfast the next day. I also have a food allergy and they insisted on making me special food - which I would stand around the buffet for 45mins waiting for every meal. By the time I got my food, the rest of my family was ready to leave the buffet. They ran out of supplies to make drinks at the bars every single day, specifically the juice mixes, fresh fruit and slush. So if you want fruity tropical drinks you won’t get them here reliably. The jerk hut at the pool ran out of food very quickly every day. If you were at the end of the line, you weren’t getting fed. Don’t depend on the golf carts to get you around, because there aren’t very many and they’re usually parked with no staff around them. The entertainment was mediocre at best. Don’t expect the front desk staff to help you with anything, they are very rude and not accommodating. I will say that the resort was clean, and so were the rooms. We went during off-season so we were able to get seats at the pool easily. We rented a cabana one day and had phenomenal service - it was the best day of our entire trip. This may have been a five star resort once upon a time, but it must definitely is not anymore. If you’re looking for a four/five star stay, you won’t get it here.

via tripadvisor

Location

How to Find Us

Norman Manley Boulevard

Negril · jm

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.