Name: The Grand Hotel Nanaimo
Address: 4898 Rutherford Road, Nanaimo, V9T 4Z4
Rating: 8.1

The Grand Hotel Nanaimo | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Nanaimo, ca

Luxurious Accommodations

Indulge in comfort with a stay at The Grand Hotel Nanaimo. Each room is equipped with modern amenities including a refrigerator, coffee machine, cable TV, and free WiFi. Some rooms even boast a private balcony for a scenic view.

Culinary Delights

Satisfy your taste buds at Grand Cru Restaurant where West Coast cuisine takes center stage. Enjoy a relaxing evening at the whisky and wine bar, or unwind on the garden patio. The perfect way to end a day of exploration in Nanaimo.

Convenient Location

Conveniently located just 10 minutes from Departure Bay ferry terminal, our hotel offers easy access to nearby attractions. With a fitness centre, 24-hour reception, and proximity to Nanaimo Airport, your stay will be seamless.

Experience luxury, convenience, and culinary excellence at The Grand Hotel Nanaimo. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

953 reviews

Highlights

+Friendly staff
+Convenient location
+Clean rooms

Could Improve

–Inconsistent coffee quality
–Restaurant closed
–Soft mattresses

Cleanliness8.0

Rooms were very clean, but some reports of dirty coffee mugs.

Service8.4

Staff were friendly and helpful throughout stay.

Location8.5

Ideal location with convenient access for local attractions.

Room Quality7.9

Rooms were comfortable but some noted issues with mattress softness.

Amenities8.5

Good but missing a restaurant during off-hours.

Value for Money7.9

Good price but with some misses in terms of services and amenities.

Food and Beverage7.5

Breakfast was unavailable and coffee quality received complaints.

Overall Experience8.1

Overall enjoyable stay despite some minor inconveniences.

Marie

Couple · Jul 2026

Great spot for a quick trip.

Liked:Loved the vibe and the garden patio for breakfast.

Disliked:I did not bring a plug for my phone and I didn’t realize that there was no usb plug. We used the cable box to charge one of our phones.

via Nuitee

Raihan

Solo Traveller · Jul 2026

Liked:Great facilities, good location!

via Nuitee

Crystal

Extended Group · Jul 2026

Spectacular facilities spotless comfortable and amazing people.

Liked:Very soft comfy beds definitely choose this place again. Clean comfortable and great staff.

Disliked:No complaints

via Nuitee

Couple · Jul 2026

Clean and quiet. Great location

Liked:Very clean. Cleaning staff very good great location

Disliked:Older lady at front desk was very rude and not helpful with our questions

via Nuitee

Location

How to Find Us

4898 Rutherford Road

Nanaimo · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, guests must have their own valid credit card to make and guarantee a room reservation. At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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