Name: The Grand Hotel Nanaimo
Address: 4898 Rutherford Road, Nanaimo, V9T 4Z4
Rating: 8.1

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The Grand Hotel Nanaimo | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Nanaimo, ca

Luxurious Accommodations

Indulge in comfort with a stay at The Grand Hotel Nanaimo. Each room is equipped with modern amenities including a refrigerator, coffee machine, cable TV, and free WiFi. Some rooms even boast a private balcony for a scenic view.

Culinary Delights

Satisfy your taste buds at Grand Cru Restaurant where West Coast cuisine takes center stage. Enjoy a relaxing evening at the whisky and wine bar, or unwind on the garden patio. The perfect way to end a day of exploration in Nanaimo.

Convenient Location

Conveniently located just 10 minutes from Departure Bay ferry terminal, our hotel offers easy access to nearby attractions. With a fitness centre, 24-hour reception, and proximity to Nanaimo Airport, your stay will be seamless.

Experience luxury, convenience, and culinary excellence at The Grand Hotel Nanaimo. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

893 reviews

Highlights

+Friendly staff
+Convenient location
+Clean rooms

Could Improve

–Inconsistent coffee quality
–Restaurant closed
–Soft mattresses

Cleanliness8.0

Rooms were very clean, but some reports of dirty coffee mugs.

Service8.4

Staff were friendly and helpful throughout stay.

Location8.5

Ideal location with convenient access for local attractions.

Room Quality7.9

Rooms were comfortable but some noted issues with mattress softness.

Amenities8.5

Good but missing a restaurant during off-hours.

Value for Money7.9

Good price but with some misses in terms of services and amenities.

Food and Beverage7.5

Breakfast was unavailable and coffee quality received complaints.

Overall Experience8.1

Overall enjoyable stay despite some minor inconveniences.

frank

Solo Traveller · May 2026

Nice place to stay but it’s going to be a $40 cab ride to the ferry terminal.

Liked:It was clean and in a nice area

Disliked:Pillows are too small for the bed. Property doesn’t allow pets but they have a plate on a piano at the entrance that says dogs are welcome. Huh?

via Nuitee

Noureen

Solo Traveller · May 2026

2 nights Grand Hotel Nanaimo

Liked:We had a pleasent 2 nights stay. The rooms are spacious and were very clean. We enjoyed our dinner as well. The staff is also very cooperative.

Disliked:It is an old building which is authentic but can use some repairations. On the bathroom floor there were light cracks on the floor. It would be nicer to fix it, for the overall look of the hotel room. The breakfast is only on weekends, not on weekdays. Rooms can't be booked inclusive breakfast. There are luckily some café/restaurants and a bakkery nearby but if the hotel can provide some discounts for breakfast at these café/ restaurants would be nice.

via Nuitee

Deb

Extended Group · May 2026

Liked:We enjoyed the colonial decor, comfortable rooms, good wifi and helpful staff.

via Nuitee

Jason

Family With Children · May 2026

Disliked:Unfortunately I had a room joining door. At 6 in the morning I could hear the neighbour coughing and hacking for almost 30 minutes. Those doors aren’t very soundproof. Wasn’t very pleasant when trying to sleep in.

via Nuitee

Location

How to Find Us

4898 Rutherford Road

Nanaimo · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, guests must have their own valid credit card to make and guarantee a room reservation. At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

893 reviews

Highlights

+Friendly staff
+Convenient location
+Clean rooms

Could Improve

–Inconsistent coffee quality
–Restaurant closed
–Soft mattresses

Cleanliness8.0

Rooms were very clean, but some reports of dirty coffee mugs.

Service8.4

Staff were friendly and helpful throughout stay.

Location8.5

Ideal location with convenient access for local attractions.

Room Quality7.9

Rooms were comfortable but some noted issues with mattress softness.

Amenities8.5

Good but missing a restaurant during off-hours.

Value for Money7.9

Good price but with some misses in terms of services and amenities.

Food and Beverage7.5

Breakfast was unavailable and coffee quality received complaints.

Overall Experience8.1

Overall enjoyable stay despite some minor inconveniences.

frank

Solo Traveller · May 2026

Nice place to stay but it’s going to be a $40 cab ride to the ferry terminal.

Liked:It was clean and in a nice area

Disliked:Pillows are too small for the bed. Property doesn’t allow pets but they have a plate on a piano at the entrance that says dogs are welcome. Huh?

via Nuitee

Noureen

Solo Traveller · May 2026

2 nights Grand Hotel Nanaimo

Liked:We had a pleasent 2 nights stay. The rooms are spacious and were very clean. We enjoyed our dinner as well. The staff is also very cooperative.

via Nuitee

Deb

Extended Group · May 2026

Liked:We enjoyed the colonial decor, comfortable rooms, good wifi and helpful staff.

via Nuitee

Jason

Family With Children · May 2026

via Nuitee