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Best Western Northgate

Nanaimo · CA

Best Western Northgate

8.7
Excellent478 reviews
  1. Hotel Collection
  2. /Hotels in Nanaimo
  3. /Best Western Northgate
WiFi availableFree WiFiParkingFree ParkingPrivate parkingLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Nanaimo, CA

Free WiFi and Daily Breakfast

Enjoy complimentary WiFi and kickstart your day with a delicious continental breakfast at Best Western Northgate. Each guest room comes equipped with a microwave for your convenience.

Comfortable Rooms and Amenities

Relax in rooms featuring a flat-screen cable TV, coffee maker, and en suite bathroom with free toiletries. Indulge in a hearty breakfast spread including waffles, fresh fruit, and pastries.

Convenient Facilities and Nearby Attractions

Take advantage of the fitness centre, free parking, and on-site laundromat. Explore nearby attractions like Vancouver Island University and Woodgrove Mall just a short drive away.

Book your stay at Best Western Northgate for a delightful and convenient experience!

Loading rooms and rates...

Location

How to Find Us

6450 Metral Drive

Nanaimo · CA

+1 250-390-2222

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, pets are only permitted on the first floor. There is construction happening outside the hotel between the hours of 8:00 PM and 6:00 AM Sunday through Thursday. This is happening from now to 15th September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

478 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Very clean rooms
  • +Good breakfast options

Could Improve

  • –Issues with cleanliness and maintenance
  • –Noisy environment in some areas
  • –Perceived higher price compared to some alternatives
Cleanliness8.1

Several reviews noted issues with room cleanliness and maintenance.

Service9.1

Consistently praised staff for being friendly and helpful throughout multiple reviews.

Location9.1

Multiple reviews highlighted the great central location and easy access to nearby attractions.

Room Quality8.5

Rooms were described as comfortable but with some issues noted, such as noise and age of the elevator.

Amenities8.6

Amenities were positively mentioned, particularly breakfast options and cleanliness.

Value for Money8.5

Comments regarding pricing were mixed, with some finding it high compared to other options.

Food and Beverage8.8

Positive feedback on food quality, especially breakfast.

Overall Experience8.8

Despite some specific issues, the overall sentiment was positive, with many stating they enjoyed their stay.

Terry

Extended Group · Oct 2026

8

Excellent, friendly place, very clean and helpful staff and great value.

Liked:I was visiting the island to meet up with two of my friends from California. We had a shared room with that included a fridge, a microwave and a small convection stove top. The room was very comfortable,. The staff at this location are exceptionally good, friendly, warm and very helpful and above all they seemed happy to work there. Another outstanding feature was the wonderful breakfast that is included daily. It had lots of good options. The room was a real pleasure to be in as the tables were not crowded together, There was an added bonus of the washrooms/restrooms being in the same location. We really enjoyed our stay here and I would certainly stay here again. As it is shoulder season, we got a great price and truly felt like valued guests with the outstanding and very welcoming staff.
Disliked:We found a few things a bit challenging such as using the convection stove top. It was not very intuitive to use. Make sure to check the fridge settings, as guests always fool around with those and things may freeze when you don't want them to. We had parked in the handicapped parking to the right of the main entrance. If you are a person with any knee problems be careful here as it has an odd little slop and a dip in it is unexpected. I jarred my knees a few times on this spot.

via Nuitee

Diana

Solo Traveller · Oct 2026

9

A comfortable stay.

Liked:Clean. Friendly and helpful staff Good location Parking available Breakfast included Felt safe there

via Nuitee

Rhiannon

Extended Group · Aug 2026

10

Excellent

Liked:Everything
Disliked:Nothing

via Nuitee

Hubertus

Family With Children · Aug 2026

9

Comfortable place to stay and experience Nanaimo and Parksville

Liked:Very friendly staff and the entire hotel was well maintained. Nice to have a small balcony in the room.
Disliked:Not applicable

via Nuitee

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