Castle Kama'ole Sands

Generally reported as clean in multiple reviews ('So clean!', 'clean condo'), but some guests reported pests (cockroaches, gnats) and a dirty living-room couch which lowered the score.

Staff described as amazing and helpful; positive service comments were consistent across reviews.

Excellent location (beach directly across the street, close to Andaz and other nice beaches, bus nearby); main drawback is being a bit far from restaurants/groceries and airports if without a car.

Multiple negative comments: uncomfortable beds and pillows, bedroom TV not working, AC issues (some units), limited bedroom lighting, reports of one bathroom without water, and some units with dirty/poorly maintained furniture.

Strong amenity offering: well-kept grounds, gardens, multiple pools and hot tubs (family and adults-only), gym, washer/dryer in unit, elevator, BBQ and free parking; minor negatives around internet setup and AC inclusion.

Mixed perception: several guests felt they got what they paid for, but room quality issues (beds, missing kitchen items) and occasional maintenance problems reduced perceived value.

Standard quality for this hotel tier

Many guests called it a stunning, quiet oasis and enjoyed repeat stays; positives (location, staff, amenities, cleanliness for most) outweigh room-specific negatives for most reviewers.