Sheraton Waikiki Beach Resort, Honolulu | Member Rates

Name: Sheraton Waikiki Beach Resort
Address: 2255 Kalakaua Avenue, Honolulu, HI 96815
Telephone: +1 808-922-4422
Rating: 8.6

Sheraton Waikiki Beach Resort, Honolulu | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Honolulu, us

Walkability

Walk

Bike

Oceanfront Pools and Water Slide

The Sheraton Waikiki Beach Resort boasts two oceanfront pools, including an adult-only infinity pool, and the Helumoa Playground with two freshwater swimming pools and a thrilling 70-foot water slide.

Modern Rooms with Stunning Views

Enjoy modern rooms at the Sheraton Waikiki Beach Resort, each featuring a flat-screen TV, video games, and a private balcony with either mountain or ocean views. Relax in comfort with in-room coffee and a convenient work desk.

Dining and Entertainment

Indulge in a variety of dining experiences at the resort, from Pacific Rim cuisine at RumFire to locally grown breakfast at Kai Market. Unwind at the Edge of Waikiki bar overlooking the ocean for a truly memorable evening.

Experience the beauty of Waikiki at Sheraton Waikiki Beach Resort, where luxury meets paradise. Book your stay now for an unforgettable getaway.

Neighbourhood

What’s Nearby

Fort DeRussy Beach Park

0.4 miles

An oceanfront park offering beach swimming, showers, and a grassy area with picnic tables and grills.

4.6

Royal Hawaiian Center

489 feet

A sprawling shopping destination featuring high-end apparel retailers, restaurants, and entertainment venues.

4.4

Honolulu Zoo

0.9 miles

A popular spot for families spanning 42 acres with lush gardens and over 900 animals.

4.2

Diamond Head State Monument

3.2 miles

A trail leads visitors to the summit of this volcanic tuff cone and former fort with panoramic views.

4.7

Marugame Udon

0.2 miles

A casual Japanese restaurant specializing in noodle soup where guests order at the counter.

4.5

The Cheesecake Factory

0.3 miles

An American chain restaurant offering sizable portions from a vast menu, including signature cheesecake.

4.3

Kuhio Ave + Seaside Ave

0.3 miles

A bus stop providing access to local transportation along Kuhio Avenue.

4.5

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

2,394 reviews

Highlights

+Prime Waikiki location
+Stunning room views (Diamond Head)
+Direct beach access
+Pools and family-friendly amenities
+Clean rooms / attentive housekeeping (named staff praised)
+On-site activities (lei making, ukulele) and shops

Could Improve

–Perceived as overpriced / value concerns
–Inconsistent / occasionally poor service
–Crowded facilities / early-reserved pool chairs and long elevator waits
–Limited dining options and slow F&B service
–Amenities gaps noted (no spa, limited activity hut availability, restricted pool hours)

Cleanliness9.0

Generally praised — multiple reviews note tidy, well-cleaned rooms and specific staff keeping rooms clean, though one detailed review mentioned old/smelly bathrooms.

Service8.3

Mixed sentiment: several reports of poor or rushed/front-desk interactions and unhelpful activity staff, but also standout positive service mentions (e.g., outstanding customer service, praise for Arlene and AC).

Location9.8

Consistently lauded: prime Waikiki location, direct beach access, proximity to restaurants and shops, and frequent praise for room views (Diamond Head).

Room Quality9.0

Rooms frequently praised for stunning views and good layouts (corner suites), though a few guests reported dated bathrooms or fixtures in some rooms.

Amenities8.4

Positive aspects include pools, direct beach access, lei/ukulele activities and plentiful on-site shops; negatives include limited/wonky activity hut service, early-reserved pool chairs, no on-site spa for some guests and restricted pool hours.

Value for Money7.4

Mixed-to-negative: multiple guests felt the property was overpriced or that they 'paid for the view,' offset by guests who felt satisfied overall.

Food and Beverage7.3

Several mentions of limited menu options, long waits (e.g., 40 minutes for pool orders) and only one main restaurant; some food/service described as fair but not exceptional.

Overall Experience9.6

Overall leans positive due to location, views and pools, but tempered by inconsistent service, amenity limitations and occasional maintenance issues; guest experiences vary from highly satisfied to strongly negative.

marcelenac

Family · Jul 2026

Will not return even though the kids pool was nice

Liked:Our stay had both positive and negative aspects, and I hope this feedback helps improve the guest experience. The property offers several enjoyable amenities. I appreciated that there were separate adult and family pool areas, which allowed guests looking for a quieter atmosphere to relax while still providing an excellent kids’ pool with a fun water slide. The location is also convenient, with easy beach access. While the hotel restaurant was acceptable, I would highly recommend Island Vintage Coffee next door for breakfast. Unfortunately, there were several issues that affected our overall experience. We encountered roaches in our room on the 26th floor as well as near the elevator on the same floor, which was very disappointing. Our room keys repeatedly deactivated throughout our stay, requiring multiple trips to have them reprogrammed. The elevators were also extremely hot with little to no ventilation, likely due to the age of the building. In addition, both the adult and family pools were completely out of towels by 9:00 a.m., which seemed unusual for a resort of this size. The hotel was also consistently crowded due to outside conferences being hosted during our stay. Because the property provides public beach access, there was a constant flow of non-hotel guests walking through the resort, which made the common areas feel much busier than expected. I do want to recognize Manager Paul, who was professional, pleasant, and genuinely attentive when I shared my concerns. He provided complimentary ice cream and drink vouchers for our family on our final day, and I appreciated his willingness to listen and address the issues. However, one experience left a lasting impression and is ultimately why I do not plan to return. My 11-year-old Black grandson was approached at the pool and asked what room he was staying in. Earlier that day, the pool staff had told us they had run out of wristbands and that he did not need one. We also remove the room key from the children’s wrists while they are swimming because they had already lost them in the pool more than once. Despite our family having already been staying at the hotel for a full week, he was singled out and questioned directly. I believe it is inappropriate and potentially unsafe to ask a child for their room number. If guest verification is necessary, staff should always approach the accompanying adults—not the child. Paul explained that the pool attendants are contracted employees and assured me he would speak with them because children should never be approached in that manner. I appreciated his response, but the incident significantly impacted how safe and welcome our family felt. While the resort has many appealing features and some excellent staff members, the combination of cleanliness concerns, operational issues, and this final experience means I will most likely choose a different hotel for future visits to Waikīkī.

via tripadvisor

645whitneyz

Family · Jul 2026

Stay somewhere else

Liked:We booked the Malia suite based on the Sheraton’s own photos. Turns out there are 2 versions of the Malia suite, and we got the non-website version. Would not have booked this version. Did not know there are two versions. We asked to move to version 1 and were told it’s not possible. Entire room layout is different. Teeny tiny wardrobe, no closets, no mirrors, or full-length mirror, other than in the restroom. Linens and beds uncomfortable. Hotel staff would not help us with room, or move us another day. Hotel carpets, especially elevator are stained and poor looking. Ran out of pool towels at 10 am and were told to use room towels. Overly crowded and family pool was small and adult pool for over 16.

via tripadvisor

740imadr

Family · Jul 2026

Great Resort

Liked:Excellent hotel! We booked a spacious sea view suite with two private balconies, and the views were absolutely worth it. The resort offers a wide range of amenities, and the valet service was consistently fast and efficient. The property is centrally located and features private beach access, an adults-only pool, and a separate family pool, making it a great choice for all types of travelers. The on-site breakfast and coffee shops were excellent, with good quality food at reasonable prices. Overall, we had a wonderful experience and would highly recommend this resort to anyone looking for a relaxing and convenient getaway.

via tripadvisor

Tanya

Solo Traveller · Jul 2026

Great place to stay, the adults pool location is amazing and so relaxing

Liked:Location location location

Disliked:Slightly high prices

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Kuhio Ave + Seaside Ave, 0.3 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sheraton Waikiki Beach Resort

LowHigh

High Carbon

Sheraton Waikiki Beach Resort holds LEED Gold certification and has received the State of Hawaii Green Business Program Award. The resort implements numerous operational sustainability practices, including energy and water conservation measures, waste reduction and recycling programs, and the use of eco-friendly materials and technologies. [Note: Practices reported but not independently verified.]

LED lighting throughout guest rooms and public areas

Smart thermostats in guest rooms

Towel and linen reuse program

EV charging stations

Filtered water filling stations on guest floors

Smart timer irrigation systems

Indigenous plant species used for landscaping

Green waste recycling program

Cogeneration system for electricity and hot water

Recycled paper products in guest rooms

Green cleaning chemicals

Waste sorting system in employee cafeteria

Recycling of paper, glass, and plastic

Use of environmentally safe water-based paints and cleaners

Low-flow toilets, shower heads, and plumbing fixtures

Energy-efficient roof coatings

Occupancy sensor-controlled lighting in stairwells

ECM motors in walk-in refrigerators and freezers

High-speed hand dryers and automatic paper towel dispensers in associate restrooms and locker rooms

Hard top custom tables for coffee breaks and buffets to reduce linen use

Pitchers of water instead of water bottles and jugs of juice instead of individual bottles for meetings

Recycling blue boxes or garbage and recycling sorting stations in meeting rooms

Sensor faucets in all restrooms

Water-efficient spray heads in dishwashing areas

Energy-efficient window film on lanai doors

Use of indigenous plant species in landscaping requiring less water

Recycling of all green waste

Pads of paper, pens, and mints set as stations in meeting rooms instead of at each setting to reduce waste

Heavy-duty meeting cloths requiring less frequent cleaning

Use of biodegradable cutlery, corn resin to-go cups, and recyclable boxes for to-go lunches

Farm-to-table approach with over 40% of menus from local, sustainable sources

Cultivating relationships with local fishermen for locally harvested fish

Purchasing only Hawaiian-grown coffees

Recycling shampoos, conditioners, and soaps

Donating sheets, blankets, and pillowcases to charitable organizations

Using discarded shower curtains instead of plastic trash liners

Energy Star appliances

Participation in Earth Hour and Earth Month activities

Use of green chemicals for pest extermination

Water filling stations to complement meeting spaces or events

Offering voluntourism options

Encouraging reef-safe sunscreen

Digital menu and reader boards to reduce printing needs

Customized farm maps throughout event spaces to showcase local sourcing

Linenless banquet table options

Meeting amenities set at stations instead of each seat

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

2255 Kalakaua Avenue

Honolulu · us

+1 808-922-4422

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking a nonrefundable full prepayment rate, the resort fee will also be charged at the time of booking. Please note: rooms booked with breakfast included apply for 2 guests per room. A Resort Fee will be collected by the hotel at the time of check-out and includes: -Daily Cultural Activities: Enjoy hula and ukulele lessons, join a historical tour, immerse yourself in our traditional Hawaiian sunrise ceremony, or participate in one of our many classes including lei making, lauhala weaving and more. Complimentary for two guests. -Daily Yoga: Start your morning in complete relaxation with yoga offered daily in a peaceful environment. One hour for two guests. -Introduction to Standup Paddle Boarding: Join us for a land demonstration of the sport of standup paddle boarding. 15 minutes for two guests. -Complimentary rental of Go-pro Camera. One per room per stay -Complimentary rental of a MiFi (portable high-speed Wi-Fi device) for use around the island. One per room per stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

2,394 reviews

Highlights

+Prime Waikiki location
+Stunning room views (Diamond Head)
+Direct beach access
+Pools and family-friendly amenities
+Clean rooms / attentive housekeeping (named staff praised)
+On-site activities (lei making, ukulele) and shops

Could Improve

–Perceived as overpriced / value concerns
–Inconsistent / occasionally poor service
–Crowded facilities / early-reserved pool chairs and long elevator waits
–Limited dining options and slow F&B service
–Amenities gaps noted (no spa, limited activity hut availability, restricted pool hours)

Cleanliness9.0

Generally praised — multiple reviews note tidy, well-cleaned rooms and specific staff keeping rooms clean, though one detailed review mentioned old/smelly bathrooms.

Service8.3

Location9.8

Consistently lauded: prime Waikiki location, direct beach access, proximity to restaurants and shops, and frequent praise for room views (Diamond Head).

Room Quality9.0

Rooms frequently praised for stunning views and good layouts (corner suites), though a few guests reported dated bathrooms or fixtures in some rooms.

Amenities8.4

Value for Money7.4

Mixed-to-negative: multiple guests felt the property was overpriced or that they 'paid for the view,' offset by guests who felt satisfied overall.

Food and Beverage7.3

Several mentions of limited menu options, long waits (e.g., 40 minutes for pool orders) and only one main restaurant; some food/service described as fair but not exceptional.

Overall Experience9.6

marcelenac

Family · Jul 2026

Will not return even though the kids pool was nice

via tripadvisor

645whitneyz

Family · Jul 2026

Stay somewhere else

via tripadvisor

740imadr

Family · Jul 2026

Great Resort

via tripadvisor

Tanya

Solo Traveller · Jul 2026

Great place to stay, the adults pool location is amazing and so relaxing

Liked:Location location location

Disliked:Slightly high prices

via Nuitee