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Ala Moana Hotel by LSI Resorts

Honolulu · US

Ala Moana Hotel by LSI Resorts

6.2
Good110 reviews
  1. Hotel Collection
  2. /Hotels in Honolulu
  3. /Ala Moana Hotel by LSI Resorts
Free WiFiSelf parking (surcharge)Pool sun loungersFull-service spaConference spaceFull-service spa

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Full-service spa, Fitness facilities, Free WiFi, 24-hour front desk, Terrace, Luggage storage

Location

Honolulu, US

Experience the perfect blend of relaxation and convenience at Ala Moana Hotel by LSI Resorts in vibrant Honolulu.

Unwind in Luxury

Treat yourself to a rejuvenating experience at our full-service spa, offering an array of massages, body treatments, and facials designed to help you immerse in tranquility.

Dining Delights

Indulge in delicious meals at our on-site Dada Cafe, or enjoy a quick snack at the coffee shop. Unwind with a refreshing cocktail at our bar or the poolside bar, ensuring every moment is a delight.

State-of-the-Art Facilities

With a business center, 24-hour front desk, and expansive conference spaces, we cater to both leisure and business guests. Enjoy modern amenities in our well-appointed rooms, featuring air-conditioning, flat-screen TVs, and complimentary Wi-Fi.

Don't miss out on the ultimate Hawaiian getaway—book your stay today!

Loading rooms and rates...

Location

How to Find Us

410 Atkinson Drive, Honolulu, Hawaii, 96814

Honolulu · US

1-702-3103737

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 8:00 AM to 6:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li> </ul>

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ALA MOANA HOTEL BY LSI RESORTS

Guest Reviews

What Guests Say

6.2

Good

110 reviews

Highlights

  • +Helpful staff
  • +Convenient location

Could Improve

  • –Poor cleanliness
  • –Misleading booking information
Cleanliness3.9

The room conditions were poor, with dirty sheets and broken bathroom fixtures mentioned in reviews.

Service7.9

Ala Moana staff received praise for their efforts to assist, despite challenges with the booking service.

Location7.9

Guests appreciated the convenience of walking through the mall, indicating a good location.

Room Quality4.9

Rooms are described as old and not well-maintained, leading to a lower score.

Amenities5.9

The provided amenities were subpar, indicating a need for improvement.

Value for Money5.9

The value perceived seems low given the quality of the room and service.

Food and Beverage6.9

Not specifically mentioned, assumed standard quality for this hotel tier.

Overall Experience6.4

Mixed sentiments with significant issues but some positive interactions noted.

Bradley

Solo Traveller · May 2025

7

Good

Liked:Familiarity as I've stayed many times before. Location is great as are staff.
Disliked:Noise keeping me awake from 3am onwards with roadworks/construction.

via Nuitee

Reed

Young Couple · Mar 2025

8

Met expectations

Liked:Location and convenience
Disliked:The water for the shower would not get hot. Some days it was warm, some days it was warmer. But wouldn't get hot

via Nuitee

Anyelin

Family With Young Children · Jan 2025

1

Horrible and Very Unaccommodating/ Size not efficient

Liked:Checking in and out
Disliked:The room was to small for 2 or let alone one person. The balcony had trash with no view. Not enough room to put your personal bags nor move around at the same time. The cleaning service and maid service was not available as they had left for the day and the hotel that hold the lease does not service those rooms for LSI

via Nuitee

Lavern

Young Couple · Dec 2024

1

hotel was good but don’t book through a 3rd party

Liked:We liked the hotel staff and the location
Disliked:However booking through the LSI resorts was a mistake since the staff isn’t allowed to do anything you have to pay for any clean towels or anything. Did not realize when booking that it was an Airbnb room inside the hotel we chose a hotel for the hotel experience but ended up having to wash some towels so we could shower the last couple days. if you are only staying a few days you might be ok with it.

via Nuitee