Name: VISIONAPARTMENTS Zurich Gerechtigkeitsgasse
Address: Gerechtigkeitsgasse 8, Zürich, ZH, 8001, Zürich, 8001
Telephone: +41 44 248 34 34
Rating: 6.8

VISIONAPARTMENTS Zurich Gerechtigkeitsgasse, Zürich | Member Rates | Dyme

Free WiFiElevatorExpress check-outSmoke-free propertyExpress check-inExpress check-out

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Express check-out, Smoke-free property, Express check-in, Express check-out, Free WiFi

Location

Zürich, CH

Central Location

Located in the heart of Zürich, VISIONAPARTMENTS Zurich Gerechtigkeitsgasse offers easy access to popular attractions like Bahnhofstrasse and Swiss National Museum, ensuring a memorable stay right in the center of the action.

Convenient Amenities

Experience the convenience of express check-in and check-out, along with the luxury of dry cleaning and laundry services. The well-equipped kitchenettes in the guestrooms, complete with refrigerators and stovetops, provide a homely touch for your stay.

Entertainment and Connectivity

Relax in one of the 36 guestrooms featuring flat-screen TVs with cable programming and stay connected with complimentary wireless internet access. With housekeeping services provided weekly, enjoy a hassle-free and enjoyable stay at VISIONAPARTMENTS Zurich Gerechtigkeitsgasse.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

6.8

Good

79 reviews

Highlights

+Nice area, close to the center
+Great location
+Well maintained property
+Easy self check-in and check-out

Could Improve

–Room was dirty
–Misleading photos on Expedia
–Basic room quality not as advertised
–Dissatisfaction with customer service

Cleanliness4.5

The room was very dirty, and the communal corridors were poorly maintained.

Service7.5

Communication was excellent, but staff showed a dismissive attitude when concerns were raised.

Location9.0

Great location. Close to tram and train. Very central to city and main station and attractions.

Room Quality5.5

Room allocation did not match the advertised photos, was extremely basic with a damp smell.

Amenities7.5

Well stocked kitchen. Minor issues like missing replenishments for toiletries.

Value for Money7.5

Decent rates for Switzerland but did not meet expectations due to misleading photos.

Food and Beverage5.5

Coffee machine available, but lacking basic supplies such as coffee, sugar, and milk.

Overall Experience7.3

The stay had both positives and negatives, leading to a mixed overall experience.

681nataliag

Solo Travel · Jun 2025

Poor management and ignorance of a leader of communication

Liked:I felt completely disregarded as a guest, and it was disheartening to see how little they valued my concerns. The lack of empathy and professionalism from Kacper Matusik and the rest of the management team was astonishing. After my initial complaint about the cable TV, I decided to escalate my issue, hoping to reach someone who would actually listen. I sent multiple emails, detailing my situation and expressing my disappointment, yet each message was met with silence or generic replies that did not address my specific concerns. It was as if I was talking to a wall. When I finally managed to get a response few days later I was met with defensiveness rather than understanding. They claimed that they could not offer any compensation because their policy did not allow for refunds in such cases, even though I had expressed my medical situation prior to my arrival. Their rigid adherence to policy, without considering the human aspect of customer service, left me feeling frustrated and undervalued. To make matters worse, my stay was further marred by ongoing maintenance issues that were left unresolved. The cable tv wasn’t working and they was aware of that from the beginning and still sale me a premium room for 2400chf Ripoff of customer ! No care ! No understanding! Nothing ! They drop you like that dry This experience has taught me a valuable lesson about the importance of good customer service and the impact it has on a guest's experience. I would advise anyone considering staying at Gerechtigkeitgasse 8 to think twice, as the management's lack of responsiveness and care might turn what should be a relaxing getaway into a stressful ordeal. I sincerely hope they take this feedback to heart and make necessary improvements for future guests.

via tripadvisor

snehap727

Family · Nov 2024

Advise you not to book VISIONAPARTMENTS Zurich Gerechtigkeitsgasse

Liked:Advise you not to book VISIONAPARTMENTS Zurich Gerechtigkeitsgasse. They did not share the Pin to enter the apartment. They do not pick up the calls on the helpline. They did not reply to the email, its been 10 days they have still not replied to the email.Guests are left stranded. The cleaning staff was rude and did not know how to conduct themselves around guests. I do not recommend visionapartments to anyone. Pathetic Service.

via tripadvisor

82philippg

Solo Travel · Jun 2024

No stay here

Liked:Bad customer service. Their hotline can not be reached. My access code was not working on arrival. Had to ask Booking.com customer service for help. Eventually I had to book something else. No reason or excuse was given - guess they double booked the room.

via tripadvisor

Raffs05

Couples · Jul 2023

Just a bad place

Liked:Booked this apartment based on photos available online and its location. Apartment had many issues with cleaning and maintenance (broken toilet seat, kitchen counter, shower tap etc...) plus it was 100% different and smaller than advertised.

via tripadvisor

Location

How to Find Us

Gerechtigkeitsgasse 8, Zürich, ZH, 8001

Zürich · CH

+41 44 248 34 34

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.