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FIVE Zurich - Luxury City Resort

Zürich · ch

FIVE Zurich - Luxury City Resort

8.6
Excellent5,312 reviews
  1. Hotel Collection
  2. /Hotels in Zürich
  3. /FIVE Zurich - Luxury City Resort
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Nightclub, Electric bicycle charging station, Fitness facilities (surcharge), Parking

Location

Zürich, ch

Walkability

47
Walk

Luxury City Resort with Unmatched Amenities

Exquisite Dining Options: Indulge in a culinary journey with multiple restaurant choices, a bar, and a nightclub all under one roof.

Relaxation and Wellness: Enjoy a hot tub, sauna, indoor pool, and hammam for the ultimate relaxation experience.

Convenience at Your Fingertips: With free bikes, fitness center, and various room options including kitchen amenities, your comfort is our priority.

Experience luxury like never before at FIVE Zurich - Luxury City Resort. Book now to elevate your stay and create unforgettable memories.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at FIVE Zurich - Luxury City Resort

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Döltschiweg 234

Zürich · ch

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pets may accompany you during your stay at FIVE Zurich for a fee of CHF 40 per pet, per night. It’s now easier than ever to get to FIVE Zurich! We also provide private parking at FIVE Zurich. For guests visiting the hotel, a charge of CHF10 applies for every 3 hours and for 24 hours overnight parking, a charge of CHF 30 applies Please note that children under 16 are allowed under supervision from 10am-12pm to our SPA and Indoor pool. "Complimentary shuttle service is available upon request and subject to availability, picking you up from Triemli and Schweighof stations. Please get in touch with the hotel directly to make a booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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FIVE ZURICH - LUXURY CITY RESORT

Guest Reviews

What Guests Say

8.6

Excellent

5,312 reviews

Highlights

  • +Excellent staff service
  • +Great location
  • +Beautiful decor

Could Improve

  • –Poor room cleanliness
  • –Subpar food service
  • –Room quality does not match five-star claims
Cleanliness7.3

Several complaints about the cleanliness and condition of the East Wing room.

Service10.0

General praise for the helpfulness and kindness of staff, despite issues with handling complaints.

Location9.9

Hotel is well-located on a hill near public transport but requires effort to reach.

Room Quality6.3

Room quality described as below five-star standard, particularly in the East Wing.

Amenities9.8

Well-decorated and generally agreeable ambiance, despite room issues.

Value for Money8.3

Concerns about the cost in relation to room quality and service received.

Food and Beverage7.3

Multiple complaints about breakfast service and offerings.

Overall Experience9.8

Mixed experience due to the issues encountered but with some positive aspects.

JOSE JOSE

Family With Children · May 2026

10

Excellent hotel, great staff.

Liked:We stayed 7 nights. Great service and crew. The hotel staff was extremely helpful with direction, drinks, and service in general was outstanding. We definitely would come back again Ample space in the room and very well maintained hotel in general. Thanks to Felipe, Eva, Andres, Giorgio , Ali and Olekseii for making our stay memorable. Also the internal pool and spa is really good.
Disliked:The Hotel is NOT close to the center. It is highly recommended to get a Swiss Pass Travel card so if you plan to see different cities around, highly recommended. The Swiss pass also let you get into many museums. We used Uber and the tram to go to Central station several times, but it can be cumbersome as there is a small hike to the closest station ( triemli ). It is no a negative thing per-se but we are not the hiking type. Note that the outside pool doesnt open until mid-may I think.

via Nuitee

Anni

Solo Traveller · May 2026

9

An elegant stay with excellent service, great facilities, and stunning views.

Liked:The hotel is stylish and modern, with great facilities. The staff were extremely friendly and attentive throughout my stay, which made me feel very welcome. The Junior Suite was spacious and very comfortable, with privacy and stunning views over Zurich. The hotel’s spa and restaurants, especially Cinque Studio, created a luxurious atmosphere, making the overall experience both enjoyable and elegant. A special mention goes to the breakfast, which offered a wide selection of high-quality ingredients in a calm and cozy atmosphere.
Disliked:The bathroom amenities were fine, but I expected a bit more.

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Bradley

Solo Traveller · May 2026

7

Awful. Beware the cheapo “superior” rooms.

Liked:Spa / pool / hot tub area was great.
Disliked:Beware staying here - if you ended up in a cheaper “Superior” room in the East Wing, these are actually Inferior rooms. The windows do not open, and the air does not cool, so it will be very stuffy and comfortable. Horrible stay.

via Nuitee

Boitumelo

Extended Group · May 2026

7
Liked:it’s comfortable n stylish
Disliked:the staff were not friendly

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