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La Réserve Eden au Lac Zurich

Zürich · CH

La Réserve Eden au Lac Zurich

9.1
Exceptional326 reviews
  1. Hotel Collection
  2. /Hotels in Zürich
  3. /La Réserve Eden au Lac Zurich
WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Zürich, CH

Historic Charm with Modern Design

La Réserve Eden au Lac Zurich, established in 1909, seamlessly blends historic charm with modern design by Philippe Starck. The hotel's individual rooms and suites exude perfection and urban lifestyle, offering balconies or terraces with stunning views of Lake Zurich and the Alps.

Gastronomic Delights and Rooftop Bar

Indulge in modern gastronomic experiences at Eden Kitchen & Bar, complemented by a variety of international wines. For a more casual setting, the Bar is perfect for music lovers, serving up cocktails and aperitifs. Don't forget to visit La Muna, the rooftop bar, open during the summer months for a scenic drink experience.

Convenient Location and Access

Located on Zurich's Utoquai, a short stroll from Bahnhofstrasse, the hotel offers easy access to the city's shopping street. With a 24-hour reception and proximity to Zürich Airport and Main Station, La Réserve Eden au Lac Zurich ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of history and modernity at La Réserve Eden au Lac Zurich!

Loading rooms and rates...

Location

How to Find Us

Utoquai 45

Zürich · CH

+41 44 266 25 25

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

326 reviews

Highlights

  • +Attentive staff
  • +Great views

Could Improve

  • –Check-in/check-out issues
  • –Soft pillows
Cleanliness9.2

Not explicitly mentioned, but general tidy expectation for a luxury hotel.

Service9.7

Service was highlighted multiple times as exceptional and attentive.

Location9.7

Described as ideal with easy access to Old Town and multiple attractions.

Room Quality8.7

Room quality noted as beautiful but mentioned a small size.

Amenities8.7

Not explicitly mentioned but expected quality amenities for a five-star hotel.

Value for Money8.2

Some concerns regarding high price versus value received.

Food and Beverage9.2

Restaurant experiences noted as amazing with Michelin star quality.

Overall Experience9.3

General positive feedback and higher ratings across categories suggest a great experience.

Mats943

Business · Jun 2026

4

Not quite….

Liked:This hotel is in a superb location on the lake and a lot of rooms have Great Lake views. That is spectacular. But I find a few things so frustrating about the hotel. The rooms are so heterogeneous that you can never tell what you’re getting - funky layout of the bed, desk or no Desk, no side tables at the bed. Bathroom is fine albeit the sinks are over designed and lack practicality. And everything is just a little off. It was v hot in Zurich but the AC was not working in my room. Not the end of the world but for the price, not good. My room service trays never had a napkin! Coffee came with milk on the side (but no sugar!). I expect more from this group but it’s not delivering here.

via tripadvisor

Passenger56878783703

Business · May 2026

10

The best team? Probably!

Liked:Dear Anja and Alex, thank you very much for accommodating us in the best way possible! We would be more than happy to keep working with you guys! There is not enough words to express our gratitude! The warmest regards, Unique Ways Team!

via tripadvisor

lolongan

Family · May 2026

8

Recommended place to stay in Zürich

Liked:La Réserve Eden is a nice small luxury hotel, very well place in front of the Zurich lake, at walking distance of several points of interest at the heart of the city. I booked a room with a large terrace on the first floor. The terrace is quite nice, although I was not able to fully enjoy it due to the May weather, cold and windy during my stay. And the street just below it (Utoquai) is rather busy and noisy, which could make the experience less enjoyable. The room has been very nicely renovated by Philippe Stark, I love very much. Weak point is the lack of storages and wardrobes, as well as not so many amenities provided. I’ve tried the Kitchen & Bar, a very good 1* restaurant, serving breakfast, lunch and dinner. The staff there are really warm, kind and attentive. They didn’t just provide excellent service but made us feel welcomed, comfortable, and genuinely cared for. Could not say the same about a housekeeper lady or other who does our turn down service, she clearly showed irritation and displeasure when I asked for the room to be turned down later. Such reactions make guests feel uncomfortable and are not in line with the level of hospitality one would expect. In the contrary the bellboys and doormen are exquisitely nice, I was positively pleased they greeted me with my name, while this is the first time I came to the hotel. The last thing that I also regret in this otherwise lovely hotel is the lack of a spa, although the hotel does provide in-room massage performed by external therapist.

via tripadvisor

Lynneandgeoff

NONE · May 2026

10

Could not be better

Liked:I have stayed in other La Reserve hotels but the Zurich Eden au Lac is now my favourite. Fantastic interiors - comfort and furnishings. Super staff - all. The general manager Nicole Zandt greeted me when I arrived and later helped me secure a table in the rooftop restaurant which in the warm weather is apparently always over subscribed. The hotel also introduced me to Sparkling Tea 'Champage' - a much appreciated alternative to alcohol. It was left in my room - complimentary and really delicious. Thanks to everyone - I will be back

via tripadvisor

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