Zihuatanejo · MX

Hotel Zihua Caracol

Name: Hotel Zihua Caracol
Address: Calle Adelita. Playa La Madera, Zihuatanejo, 40880
Rating: 7.8

7.8

Very Good120 reviews

WiFi availablePaid WiFiParkingPrivate parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Zihuatanejo, MX

Luxurious Sun Terrace and Swimming Pool

Indulge in relaxation at Hotel Zihua Caracol's sun terrace with a refreshing swimming pool, offering the perfect spot to unwind and soak up the sun.

Authentic Mexican Cuisine and Bar Service

Savor the flavors of Mexico at our on-site restaurants, serving up delicious Mexican cuisine for breakfast along with a bar service for a delightful dining experience.

Convenient Location near Beaches and Market

Explore the nearby La Madera Beach just a minute away or take a short walk to the Handcraft Market, all within easy reach from Hotel Zihua Caracol.

Ready to experience a blend of luxury and convenience? Book your stay at Hotel Zihua Caracol now!

Loading rooms and rates...

Location

How to Find Us

Calle Adelita. Playa La Madera

Zihuatanejo · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that children 0-4 years old stay for free but do not receive free breakfast. Children 5-12 years old also stay for free but pay USD 6.33 per person, per day for breakfast. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Zihuatanejo · MX

Hotel Zihua Caracol

7.8

Very Good120 reviews

WiFi availablePaid WiFiParkingPrivate parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Zihuatanejo, MX

Luxurious Sun Terrace and Swimming Pool

Indulge in relaxation at Hotel Zihua Caracol's sun terrace with a refreshing swimming pool, offering the perfect spot to unwind and soak up the sun.

Authentic Mexican Cuisine and Bar Service

Savor the flavors of Mexico at our on-site restaurants, serving up delicious Mexican cuisine for breakfast along with a bar service for a delightful dining experience.

Convenient Location near Beaches and Market

Explore the nearby La Madera Beach just a minute away or take a short walk to the Handcraft Market, all within easy reach from Hotel Zihua Caracol.

Ready to experience a blend of luxury and convenience? Book your stay at Hotel Zihua Caracol now!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

120 reviews

Highlights

+Great location
+Delicious breakfast

Could Improve

–Room maintenance issues
–Overpriced for the quality

Cleanliness7.2

Concerns about lack of water and maintenance in showers.

Service8.2

General praise for friendly staff and good service.

Location9.2

Excellent location close to beaches and attractions.

Room Quality6.7

Rooms were below expectations and needed improvement.

Amenities7.7

Limited amenities; pool mentioned as positive.

Value for Money6.6

Overpriced based on details from reviews.

Food and Beverage8.7

Breakfast was enjoyed and well-served.

Overall Experience8.2

Enjoyable stay despite some issues.

Marianne

Couple · Apr 2026

restful

Liked:breakfast was okay bed was comfortable pool was very nice service and staff were nice Quiet and restful place to stay

Disliked:did not like the super hot rubber underlay they had on the bed TV was a bit high to watch when laying in the bed pool lacked rails to get you in the water safely for someone with difficulties

via Nuitee

Frank

Couple · Mar 2026

Gorgeous area. We enjoyed the pool daily in the heat of the afternoon.

Liked:Beautiful grounds and pool. The entire hotel is well maintained and clean.

Disliked:The upper floor stairs may be difficult for elderly persons.

via Nuitee

Donna

Family With Children · Dec 2025

A perfect place to house my family in comfort. Close to all amenities and attractions.

Liked:Location is excellent! close to Playa La Ropa AND Playa Madera..simple, basic and everything you need. I booked it for my kids and grandchildren and it was perfect. Oh, and the Partenon was walking distance, too! an amazing venue for entertainment!

Disliked:I think there could have been a couple more towels for a family of 4, there were only 2 towels. But I understand that it was REALLY high season so they were very busy!!

via Nuitee

Marisa

Couple · Dec 2025

location great however they had construction of the rooftop terrace our entire stay

Liked:Location to the market

Disliked:Beach water is getting dirty because it’s the end of the bay. Beds not comfortable.

via Nuitee

Location

How to Find Us

Calle Adelita. Playa La Madera

Zihuatanejo · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.