Zihuatanejo · MX

Hotel Irma

Name: Hotel Irma
Address: Playa La Madera S/N, Zihuatanejo, 40880

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolSpa/wellness center

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Zihuatanejo, MX

Stunning Cliffside Location and Outdoor Pools

Hotel Irma, perched on a cliff in Playa La Madera, offers a breathtaking setting with 2 outdoor pools for guests to relax and unwind.

Charming Mediterranean-Inspired Rooms and Authentic Mexican Cuisine

Each room at Hotel Irma is elegantly decorated with Mediterranean flair, providing a cozy retreat. Indulge in delicious Mexican dishes at the on-site restaurant for a true culinary experience.

Spectacular Views and Convenient Amenities

Guests can soak in panoramic views of Zihuatanejo Bay from the hotel premises. With services like massages, currency exchange, and tour assistance, Hotel Irma ensures a comfortable and memorable stay.

Experience the beauty of Zihuatanejo from Hotel Irma - book your stay now for an unforgettable getaway.

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Location

How to Find Us

Playa La Madera S/N

Zihuatanejo · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Breakfast included is only for adults. Children's breakfast is paid at the hotel. A deposit may be required at the property.

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Zihuatanejo · MX

Hotel Irma

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolSpa/wellness center

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Zihuatanejo, MX

Stunning Cliffside Location and Outdoor Pools

Hotel Irma, perched on a cliff in Playa La Madera, offers a breathtaking setting with 2 outdoor pools for guests to relax and unwind.

Charming Mediterranean-Inspired Rooms and Authentic Mexican Cuisine

Each room at Hotel Irma is elegantly decorated with Mediterranean flair, providing a cozy retreat. Indulge in delicious Mexican dishes at the on-site restaurant for a true culinary experience.

Spectacular Views and Convenient Amenities

Experience the beauty of Zihuatanejo from Hotel Irma - book your stay now for an unforgettable getaway.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Very Good

253 reviews

Could Improve

–Unresponsive service
–Unavailability of basic amenities

Cleanliness7.5

Multiple complaints about cleanliness and safety issues.

Service9.4

Service not up to standard; manager seemed unaware of issues.

Location10.0

Location appears acceptable, though safety concerns were noted.

Room Quality8.4

Room quality suffered from lack of hot water and overall maintenance.

Amenities6.5

Many amenities were unavailable, e.g., closed restaurant and bar, spotty WiFi.

Value for Money9.4

Overall value was questioned due to multiple issues during stay.

Food and Beverage8.5

Food service was limited due to restaurant closure.

Overall Experience7.5

Severely impacted by numerous issues, overall dissatisfaction.

Wilcox

Extended Group · Oct 2025

Liked:Proximity to town and area of interest.

Disliked:No negative comments

via Nuitee

Erica

· Jul 2025

Resort prices for a ran down very old property.

Liked:Absolutely nightmare. Restaurant and bar was closed first 3 days of our stay . No ice available on property for drinks . WIFI WAS SPOTY AND WORKED 20 % percent of the time . NO HOT WATER FOR HALF OUR STAY . THE NIGHT CLERK AND SECURITY GUARD BOTH WERE ASLEEP AT NIGHT YOUNG MAN (securiy guard) WAS SLEEPING ON COUCH in lobby with BLANKET LIKE HE WAS Home. PITCH BLACK DARK AT FRONY DESK AND WHOLE FIRST FLOOR, NOT SAFE … Pita the hotel manger acted like she didn’t know about WiFi and hot water problems . Funny how multiple reviews have same complaints. We were offered a fee breakfast for our troubles, we spent double that hot spotting WiFi on on our phones, insulated my intelligence with her sales techniques.trying to get us to rebook. NO THANK YOU

via Nuitee

Sonia

Partner · Jul 2025

Liked:It is in the heart of Playa Madera. A walk off property for access to the beach and boardwalk to coffe shops, restaurants, massage , tourist points of interest.

via Nuitee

Pedro

· Jun 2025

Liked:A Wonderful Stay at Hotel Irma! 🌅🌴 I recently had the pleasure of staying at Hotel Irma, and I couldn’t be happier with the experience. From the moment I arrived, the staff made me feel genuinely welcome — warm, friendly, and always ready to help with a smile. The hotel itself is charming, with a relaxed atmosphere and stunning views of the ocean. I especially loved the pool area — the perfect spot to unwind while watching the sunset. My room was clean, comfortable, and well-maintained, with thoughtful touches that made the stay even more enjoyable. One of the highlights was the on-site restaurant. The food was fresh and delicious, and dining with a view of the bay made every meal feel special. Whether you’re looking to relax or explore, Hotel Irma is a fantastic base. I left feeling refreshed and grateful for such a wonderful experience. Highly recommended — I’ll definitely be back!

via Nuitee

Location

How to Find Us

Playa La Madera S/N

Zihuatanejo · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.