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The Sebastian - Vail

Vail · US

The Sebastian - Vail

8.9
Excellent325 reviews
  1. Hotel Collection
  2. /Hotels in Vail
  3. /The Sebastian - Vail
WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Vail, US

Luxury Ski Village Getaway in Vail, Colorado

Modern Amenities and Comfortable Rooms

Indulge in luxury with flat-screen TVs, DVD players, and iPod docking stations in every room. Relax in a cozy seating area with a coffee maker and refrigerator for your convenience.

Relaxation and Recreation

Enjoy the year-round outdoor pool, poolside dining, and 4 hot tubs for the ultimate relaxation. Stay active with personal trainers and massage treatments at the on-site spa and fitness centre.

Fine Dining and Entertainment

Experience gourmet dishes at Leonora restaurant with complimentary valet parking. Unwind at Frost bar with a variety of beverages. Explore nearby attractions like the Colorado Ski Museum and Dobson Ice Arena.

Book now for an unforgettable stay at The Sebastian - Vail.

Loading rooms and rates...

Location

How to Find Us

16 Vail Road

Vail · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

325 reviews

Highlights

  • +Friendly, attentive staff (highlight: Robert)
  • +Excellent location in village center
  • +Spacious, comfortable rooms
  • +Highly rated spa
  • +Pool and hot tubs (when operational)
  • +Convenient Base Camp ski service
  • +Many repeat guests/recommendations

Could Improve

  • –Breakfast slow, cold, and underwhelming
  • –Small bathrooms and some aging room details
  • –Inconsistent service/attentiveness during busy periods
  • –Hot tubs/amenities outages and occasional spa noise
  • –Shower temperature issues (too hot or too cold)
  • –Billing/room service delivery errors (charged for undelivered items)
Cleanliness9.2

Rooms were repeatedly described as clean and kept in good shape; no widespread cleanliness complaints.

Service9.6

Staff and service receive strong praise (multiple mentions of helpful concierge, bell staff and a standout employee, Robert), though a few reviews note inattentive or 'no'-focused responses during very busy times.

Location9.8

Consistently called 'fantastic' and highly convenient (village-center location, close to gondola) which is a major positive throughout reviews.

Room Quality8.4

Many found rooms spacious and comfortable, but there are repeated notes about small bathrooms, some aging features (crooked blinds) and shower temperature problems.

Amenities8.7

Spa and Base Camp ski service are praised; pool and hot tubs are positives when working, though outages and a noisy spa experience were reported.

Value for Money8.0

Mixed perceptions: some guests appreciated included breakfast/value, while others faced unclear inclusions and at least one billing/charge issue (charged for undelivered upgrade).

Food and Beverage7.6

Multiple complaints about breakfast (slow, often cold, underwhelming) and room service delivering cold hot items; lobby coffee availability also noted as inconsistent.

Overall Experience9.9

Generally very positive with repeat guests and strong service moments that made stays memorable, despite inconsistent execution on a few operational details.

Rollin

Couple · Sep 2026

6

Ok facility, some staff a really friendly, the rest faked it.

Liked:Location
Disliked:Charge for every small thing. Example, I upgraded the room to a view which turned out to be the interstate with it's auto noise. When I expressed my concerns with the front desk, they were not concerned and would not consider a credit. We had dinner at the bar that was awful.

via Nuitee

Efrain

Family With Children · Apr 2026

10
Liked:The staff was great, the pool and hot tubs also and the hotel in general was ver cozy.
Disliked:The bathroom in my room was a little small and the breakfast buffet was underwhelming

via Nuitee

Stefanie

Extended Group · Mar 2026

8

A beautiful, comfortable luxury hotel that struggles to maintain the finer details of luxury service.

Liked:The location is fantastic. The rooms are spacious and comfortable, valet staff was awesome and the spa is amazing.
Disliked:There were little things that added up to impact our stay: tv didn’t work, ordered Champaign & cheese tray upgrade on delivery that wasn’t delivered, but charged, hot tubs not working one day, crooked blinds in room, shower had two temps-extra hot or freezing cold, lobby coffee was empty two days in a row at 7am. It just seemed the hotel was struggling with attentive staff during a peak busy time.

via Nuitee

dehaanusa

NONE · Feb 2026

10

The Sebastian - best in Vail.

Liked:This is a great property in the village center. Great rooms and apartments. Fabulous staff. This was our 26th year at the Sebastian. We would recommend.

via tripadvisor

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