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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Tivoli Lodge

Vail · us

Tivoli Lodge

9
Exceptional1,150 reviews
  1. Hotel Collection
  2. /Hotels in Vail
  3. /Tivoli Lodge
ParkingSelf parking (surcharge)Secured parkingScreens / Barriers between staff and guests for safetyConcierge serviceElectric bicycle charging station

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Terrace

Location

Vail, us

Slopeside Access and Deluxe Breakfast

Tivoli Lodge, located in Vail Village, offers slopeside access to Gondola One and a deluxe daily breakfast featuring house specialties like cream cheese-stuffed French Toast.

Comfortable Accommodation with Mountain Views

Guest rooms at Tivoli Lodge are equipped with modern amenities including free WiFi, flat-screen cable TV, and some rooms offer stunning views of the mountains or the village.

Recreation and Convenience

Guests can enjoy activities like hiking and cycling, while also taking advantage of valet dry cleaning services and guest laundry facilities for added convenience.

Ready to experience the perfect blend of luxury and adventure? Book your stay at Tivoli Lodge now for an unforgettable Vail getaway!

Loading rooms and rates...

Location

How to Find Us

386 Hanson Ranch Road

Vail · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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TIVOLI LODGE

Guest Reviews

What Guests Say

9.0

Exceptional

1,150 reviews

Highlights

  • +Great Location
  • +Friendly Staff
  • +Spotless Rooms

Could Improve

  • –Poor Service
  • –Room Issues
  • –High Additional Fees
Cleanliness9.8

Overall cleanliness was mentioned positively, especially about the property being spotless.

Service7.8

Mixed reviews on service; several complaints about staff professionalism and response to issues.

Location10.0

Multiple reviews highlight the excellent location, very close to the slopes and town.

Room Quality7.8

Negative feedback regarding room decor and issues with receiving the booked room type.

Amenities9.3

Some comments mention amenities like pet-friendly policies and fireplaces positively.

Value for Money7.8

Concerns over high taxes and additional fees have led to complaints regarding value.

Food and Beverage9.8

No specific food and beverage comments, assigned standard quality for this hotel tier.

Overall Experience9.8

Despite complaints, several guests expressed an overall positive experience, especially regarding location and cleanliness.

MJnyc

Solo Traveller · Apr 2026

8
Liked:Centrally located.
Disliked:No late night room service

via Nuitee

b2d41c2f5548739992c903ee27bbd0d0

Couple · Apr 2026

8

First visit to Vail in a well placed clean hotel with friendly staff. Easy access to 2 lifts

Liked:Great location for access to that side of the mountain. Lovely barman. Very friendly dog
Disliked:Single lift which is very slow. There are stairs however

via Nuitee

JOSEPIENKNAGURA

Couples · Apr 2026

2

Not a good experience tibiki lodge

Liked:My recent stay at Tivoli Lodge in Vail was unacceptable and far below the standards one expects from a property of this reputation and location. We checked in after a winter storm and were assigned a fourth-floor room that was freezing, with a heating unit that did not function properly. After contacting the front desk, maintenance briefly attended to the issue, but the problem was not resolved. During the first night, the heat now became excessive and uncontrollable. With a new and inexperienced front desk attendant on duty, and the likelihood that no maintenance staff would be available, we were forced to open the balcony door in winter conditions simply to make the room tolerable. During that same night, water began slowly dripping from the ceiling. The following day, after returning from breakfast, the room had again become excessively hot. The thermostat still did not function. Maintenance was sent once more, but within minutes, significant water dripping leakage developed not just a minor drip, but a steady and concerning flow from the ceiling and wall framing in both the entry and bathroom areas. At that point, we had no choice but to demand a room change. While the second room had a functioning system, it still presented issues, including a broken closet handle—another clear sign of poor upkeep. What made the situation worse was how it was handled. Housekeeping staff pressured us to vacate quickly so the room could be reset, despite the hotel being nearly empty. This was unnecessary and inconsiderate. Shortly thereafter, a staff member returned and knocked aggressively on our door over a forgotten item. The manner was inappropriate and unprofessional. Although there were moments of professionalism particularly a mature front desk associate with a Caribbean accent who was pleasant, friendly, and helpful the overall experience reflected a lack of coordination, training, and accountability. In contrast, a late evening desk clerk was unable to provide even basic assistance in locating open dining options, citing unfamiliarity with the area. We did not create these problems the hotel did. Yet at no point did we receive a meaningful apology or any indication that management recognized the seriousness of the situation. As a result of these ongoing issues, we made the decision to leave on Thursday instead of Friday, as we felt it was simply not worth extending our stay under these conditions. This only compounded our disappointment. I would also strongly suggest that management exercise better judgment when the hotel is operating at very low occupancy. In such circumstances, guests should be proactively upgraded to the best available rooms rather than being assigned rooms with known or obvious deficiencies. This experience reflects poorly on the management of Tivoli Lodge. A property that is largely empty has no excuse for assigning a defective room, failing to resolve repeated maintenance issues, and handling guest disruptions so poorly. Tivoli Lodge has a strong location and potential, but without significant improvements in maintenance standards, staff training, and guest care, it cannot meet even basic expectations. This was a deeply disappointing stay. Jose Pienknagura 602-321-2004 Josepienknagura@gmail.com

via tripadvisor

549959694859738fdcb0338da5b55734

Couple · Apr 2026

9

I would definitely stay here again, great feeling.

Liked:Loved the location. Some great staff who went above and beyond, others who seemed very new and inexperienced. Has a wonderful family run feel. Our room was large and comfortable, but a little bit tired.

via Nuitee