Name: Best Western Gateway Adirondack Inn
Address: 175 North Genesee Street, Utica, NY 13502
Telephone: +1 315-732-4121
Rating: 7.2

Best Western Gateway Adirondack Inn, Utica | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Utica, us

Convenient Location:

Situated just half a mile from Interstate 90, the Best Western Gateway Adirondack Inn offers easy access for travelers.

Comfortable Accommodations:

Guest rooms at the inn are thoughtfully designed with amenities such as cable TV, work desks, and cozy furnishings. Some rooms even feature a convenient kitchenette and sofa bed for added comfort.

Great Facilities:

Enjoy the convenience of an on-site fitness center, free Wi-Fi, a business center, and 24-hour front desk services. Additionally, unwind in the games room or pick up souvenirs from the gift shop during your stay.

Ready to experience comfort and convenience at the Best Western Gateway Adirondack Inn? Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

283 reviews

Highlights

+Cleanliness of the room
+Friendly staff
+Good location

Could Improve

–Cold room
–Lack of elevator
–Breakfast quality poor

Cleanliness5.8

Several reviews mentioned issues with cleanliness, including spiderwebs and dust.

Service9.3

Multiple guests praised the friendly and helpful staff.

Location8.8

Guests appreciated the location's proximity to restaurants and attractions.

Room Quality6.8

Some rooms were reported as outdated or having issues, such as small bathrooms.

Amenities6.8

Limited amenities mentioned, with surprising comments on the lack of a pool.

Value for Money6.8

Several guests felt the hotel was overpriced based on their experiences.

Food and Beverage5.8

Breakfast quality was described as poor in some reviews.

Overall Experience7.5

Overall good experiences noted, despite several complaints.

David

Solo Traveller · Jul 2026

Liked:The breakfast

Disliked:Handicap shower pull down chair broken TV was lagging and boxy at times very little channel selection also was awoken at 8 am by housekeeping because they were told we checked out and 2we did not

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RALPH

Solo Traveller · Jul 2026

Overall experience was great

Liked:Friendly courteous staff

Disliked:Small bathroom

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James

Couple · Jul 2026

Good

Liked:Quiet, comfortable

Disliked:Could be cleaner; needs some updates

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Tracy

Family With Children · Jul 2026

Liked:Location

Disliked:Property is old and needs to be renovated starting with exterior. The outside online looked nice but once I arrived it was wasn't the the same. Hotel was over priced. The bed was on some type of metal box when you got up it made a metal popping sound. I would not recommend. Our bathroom /tub was old you clean see they tried paint over it to make look newer. I was scared to stand in tub with barefoot so placed a towel down. Towels had a off white that didn't look clean so we went to Walmart to buy our own towels.

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Location

How to Find Us

175 North Genesee Street

Utica · us

+1 315-732-4121

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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