Name: Burrstone Inn, an Ascend Collection Hotel
Address: 1777 Burrstone Road, Utica, NY 13413
Telephone: +1 315-797-2131
Rating: 8

Burrstone Inn, an Ascend Collection Hotel, Utica | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Utica, us

Luxurious Amenities

Burrstone Inn, Ascend Hotel Collection offers a range of luxurious amenities for a comfortable stay. From a seasonal outdoor swimming pool to a well-equipped fitness centre, guests can unwind and relax during their visit.

Convenient Facilities

The hotel boasts a restaurant and bar, perfect for indulging in delicious meals and drinks without having to leave the property. Additionally, the 24-hour front desk, ATM, and free WiFi ensure guests have everything they need at their fingertips.

Central Location

Situated just a short distance from Charles A Gaetano Stadium and Utica Zoo, Burrstone Inn is ideally located for guests looking to explore the area. With the Syracuse Hancock International Airport nearby, travel convenience is guaranteed.

Book your stay at Burrstone Inn, Ascend Hotel Collection for a luxurious and convenient experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

677 reviews

Highlights

+Dog friendly
+Breakfast was good
+Friendly staff
+Clean facilities

Could Improve

–Cleanliness issues
–Room size for handicap
–Overpriced

Cleanliness7.6

Some reviews mentioned cleanliness issues in bathrooms and room size.

Service9.1

Overall, guests praised the welcoming and helpful staff.

Location8.6

Convenient location, close to Utica College and good quiet stay.

Room Quality7.0

Complaints about room size and condition, though some rooms were comfortable.

Amenities8.1

Positive mentions of the bar, breakfast, and electric charging station.

Value for Money7.5

Perceived as overpriced but some found value in cleanliness and amenities.

Food and Beverage8.1

Breakfast was good with a full bar available on site.

Overall Experience8.1

Guests had mixed experiences but overall enjoyed their stay.

Deborah

Couple · Jul 2026

This was the worst place I have ever stayed in, and I did time at a Red Roof Inn once.

Liked:The room itself was fairly nice, the bed was comfortable and Jonathan was very lovely and helpful.

Disliked:The pool was closed, it’s mid-July and hot, and it was advertised as being open. There was no breakfast, also advertised as being available. We needed an ADA room, which was not available, and we were put on the second floor, no elevator. The outdoor carpet on the stairs was torn up and presented a fall risk for my handicapped wife. I would never have stayed here had I not paid for the room already through booking.com.

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John

Solo Traveller · Jul 2026

Liked:The room was clean as we're the facilities and pool.

Disliked:This is a fine place to stay, no real complaints but we felt bad that there was only 1 member working as we checked in who also needed to answer calls, assist check in while also attending to other needs.

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Matthew

Family With Children · Jul 2026

Highly recommend worth the money! Will stay again!

Liked:Clean and easy to navigate. Pool was nice towels available! Breakfast was delicious!

Disliked:The coffee….. the coffee is bad.

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Carlos

Extended Group · Jul 2026

Awesome.

Liked:Excellent location, close to restaurants and stores. Staff friendly Clean rooms.

via Nuitee

Location

How to Find Us

1777 Burrstone Road

Utica · us

+1 315-797-2131

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note the pool is closed until further notice and the restaurant/bar is closed on Friday, Saturday and Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Sep 7, 2026 until Tue, May 25, 2027 A deposit may be required at the property.

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