Name: DoubleTree by Hilton Utica
Address: 102 Lafayette Street, Utica, NY 13502
Telephone: +1 315-724-7829
Rating: 8.8

DoubleTree by Hilton Utica | Member Rates | Dyme

WiFi availablePaid WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Utica, us

Luxurious Accommodation:

DoubleTree by Hilton Utica offers a 4-star experience with a fitness centre, free parking, a restaurant, and a bar. The non-smoking property is conveniently located near Adirondack Scenic Railroad, making it a perfect choice for travelers.

Convenience and Comfort:

Guests can enjoy a buffet or American breakfast during their stay. With a 24-hour front desk and a business centre, the hotel ensures that all needs are met promptly and efficiently. Utica Zoo and Charles A Gaetano Stadium are just a short distance away for added entertainment options.

Accessible Location:

Situated only 81 km from Syracuse Hancock International Airport, DoubleTree by Hilton Utica provides easy access for travelers. Book your stay now and experience the perfect blend of luxury and convenience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

391 reviews

Highlights

+Friendly staff
+Excellent location
+Beautiful hotel

Could Improve

–Dirty linens
–Overpriced
–Limited amenities

Cleanliness8.4

Some reviews mentioned dirty linens and a less clean couch.

Service9.9

Staff was described as friendly and professional.

Location9.9

Multiple reviews praised the excellent location, especially for events.

Room Quality8.9

Rooms were mostly described positively, with some noting size and amenities.

Amenities8.4

Some amenities were lacking, such as no breakfast and limited facilities.

Value for Money7.9

Some reviews indicated the hotel was overpriced and not meeting expectations.

Food and Beverage7.4

The restaurant's pricing and service faced criticism.

Overall Experience9.4

Overall experience was good, despite some specific complaints.

Matt

Couple · Jul 2026

They don’t honor booking.com room type reserved. Many other fine hotels in the area.

Liked:Booked 2 queen room. Upon check in they told me one queen room was available because I booked through “third party”.

Disliked:They did not offer me the reserved room type I booked.

via Nuitee

Nina

Couple · Jul 2026

Liked:Nice place and decent location. Staff were kind upon welcoming us with warm cookies!

Disliked:The restaurant was closed for renovations. We spend a lot of time in the hotel restaurants, so that was a disappointment.

via Nuitee

anthonybS7094BL

Family · Jun 2026

Not worth the stay

Liked:The room had mold in it, there was staining on the sheets, there was a hair in the bath towel that was supposed to be fresh, and just other things to show the room wasn’t fully turned down thoroughly. For the price we paid, $220 for one night, I don’t think it was worth it. To have mold in the shower made me feel unclean. While I gotta say the check in experience was fine, the workers just seemed overworked. The front desk lady who helped us was throwing her hands up in frustration at her coworker but was nice to us. She needs a break. All in all, the quality of the rooms was not worth the price point. We would’ve created more of a fuss and asked to be moved if we were not in town for a wedding and mainly was in the room late the night of check in and just wanted to sleep, and the morning after which we were leaving.

via tripadvisor

Apollos

Solo Traveller · Jun 2026

It was ok. Clean and quiet.

Liked:It was clean and staff were somewhat helpful

Disliked:The fact that I paid for breakfast but they had no restaurant(was being renovated) and I didn’t get a refund for that!

via Nuitee

Location

How to Find Us

102 Lafayette Street

Utica · us

+1 315-724-7829

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

391 reviews

Highlights

+Friendly staff
+Excellent location
+Beautiful hotel

Could Improve

–Dirty linens
–Overpriced
–Limited amenities

Cleanliness8.4

Some reviews mentioned dirty linens and a less clean couch.

Service9.9

Staff was described as friendly and professional.

Location9.9

Multiple reviews praised the excellent location, especially for events.

Room Quality8.9

Rooms were mostly described positively, with some noting size and amenities.

Amenities8.4

Some amenities were lacking, such as no breakfast and limited facilities.

Value for Money7.9

Some reviews indicated the hotel was overpriced and not meeting expectations.

Food and Beverage7.4

The restaurant's pricing and service faced criticism.

Overall Experience9.4

Overall experience was good, despite some specific complaints.

Matt

Couple · Jul 2026

They don’t honor booking.com room type reserved. Many other fine hotels in the area.

Liked:Booked 2 queen room. Upon check in they told me one queen room was available because I booked through “third party”.

Disliked:They did not offer me the reserved room type I booked.

via Nuitee

Nina

Couple · Jul 2026

Liked:Nice place and decent location. Staff were kind upon welcoming us with warm cookies!

Disliked:The restaurant was closed for renovations. We spend a lot of time in the hotel restaurants, so that was a disappointment.

via Nuitee

anthonybS7094BL

Family · Jun 2026

Not worth the stay

via tripadvisor

Apollos

Solo Traveller · Jun 2026

It was ok. Clean and quiet.

Liked:It was clean and staff were somewhat helpful

Disliked:The fact that I paid for breakfast but they had no restaurant(was being renovated) and I didn’t get a refund for that!

via Nuitee