The Ultimo, Sydney | Member Rates

Name: The Ultimo
Address: 37 Ultimo Road, Sydney, 2000
Rating: 8.6

The Ultimo, Sydney | Member Rates | Dyme

ParkingSelf parking (surcharge)Non-smoking roomsAir conditioningFamily roomsPets allowed

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Family rooms, Pets allowed, Lift / Elevator

Location

Sydney, au

Walkability

Walk

Modern Accommodation in Vibrant Chinatown District

The Ultimo offers a unique stay in a heritage-listed building dating back to 1911, showcasing Sydney's rich commercial history. With a prime location just minutes away from transportation hubs, guests can easily explore all that Sydney has to offer.

Variety of Room Categories

Choose from 95 rooms spread across seven categories, catering to different preferences - from cozy single rooms to spacious pet-friendly Courtyard rooms. Each room is designed to provide comfort and style during your stay.

Complimentary WiFi and Barista Coffee Station

Enjoy modern conveniences such as complimentary WiFi and a barista coffee station in the lobby, adding an extra touch of comfort to your experience at The Ultimo Hotel. Book now and immerse yourself in the vibrant Chinatown neighborhood of Sydney.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

5,101 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms

Could Improve

–Cleanliness issues
–Noise complaints
–Inadequate housekeeping

Cleanliness7.8

Mixed sentiments were reported, with some complaints about cockroaches and inadequate cleaning during the stay.

Service9.3

The staff received high praise for their friendliness and helpfulness.

Location9.3

Multiple reviews highlighted the excellent location near dining and transportation options.

Room Quality8.3

Generally positive, though some noted issues with bedding and noise.

Amenities8.3

Basic amenities provided but some concerns about coffee and housekeeping.

Value for Money8.8

Overall good value noted, especially given the location and room size.

Food and Beverage8.3

Limited offerings mentioned; suggestions for complimentary coffee arose.

Overall Experience8.8

High comfort level and overall satisfaction reported by most guests.

Peter

Solo Traveller · Jun 2026

Liked:Staff were nice

Disliked:Cockroach. 'Upgrade' was to a room with 2 extra beds. As a single traveller why would this be an upgrade and not worse than my booked room. A couch and table would have been an upgrade

via Nuitee

Sheedy

Couple · Jun 2026

Disliked:The room was very small

via Nuitee

Clarissa

Family With Children · Jun 2026

Stayed for a weekend-great location

Liked:Location, clean, high ceilings, lighting, furniture

Disliked:No lock on bathroom door, one elevator, poor TV reception, single room had small steps that is a tripping hazard for an eldery person

via Nuitee

Annie

Solo Traveller · Jun 2026

Pleasant. Would stay again

Liked:Good location, friendly staff, clean room

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Ultimo

LowHigh

High Carbon

The Ultimo in Sydney is part of Rydges Hotels & Resorts, which has brand-wide sustainability commitments including carbon emission reduction targets. No specific sustainability information is publicly available for this property.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

37 Ultimo Road

Sydney · au

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note there is a 1.5% surcharge when you pay with Visa or Mastercard (including debit cards), Apple Pay, American Express, Union Pay and Diners credit card. Payments made with cash, savings or checking accounts are fee-free. Please note that The Ultimo requires an AUD 50 credit card pre-authorization, or AUD 200 cash or Eftpos deposit upon check in to cover any incidental charges. A credit card pre-authorization is a freeze placed on your account by your financial institution and is not a debit to the account. Upon check-out, any outstanding balance owed will be confirmed and debited to the card provided. If the balance is zero the full amount will release back to your account within the next 5–7 working days from your financial institution. Please note that pets can only be accommodated in the Ultimo Courtyard Rooms. Covid-19 vaccination record requirement applies to all guests aged 16 years and older. No entry to the hotel unless you can provide proof of full vaccination or a medical exemption Please note that renovation and maintenance work of the elevators will be carried out from January 14th, 2025 until further notice. During this period, elevators will be unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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