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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Dyme.Earth (“Service”) is a standalone service provided through Dyme Digital Inc, a Delaware registered Corporation. Logos are the trademarks of their owners and do not imply endorsement of Dyme Digital Inc. Dyme Dividends have no cash or redemption value. One time implementation and monthly fees may apply.
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Shangri-La Sydney

Sydney · au

Shangri-La Sydney

8.7
Excellent11,777 reviews
  1. Hotel Collection
  2. /Hotels in Sydney
  3. /Shangri-La Sydney
Self parking (surcharge)Covered parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Sydney, au

Luxurious Accommodations with Stunning Views

Experience waking up to unparalleled views of iconic Sydney landmarks like the Opera House and Harbour Bridge. The Shangri-La Hotel offers lavish rooms with marble bathrooms, free Wi-Fi, and plush amenities for a truly indulgent stay.

Relaxation and Wellness Amenities

Unwind and rejuvenate at the CHI, The Spa with a variety of body treatments and massages in private spa suites. Take advantage of the hotel's hot tub, sauna, and sun deck to enhance your relaxation experience.

Culinary Delights and Entertainment

Indulge in exquisite dining at the award-winning Altitude Restaurant overlooking the harbour. End your day with creative cocktails at the Blu Bar on 36, offering breathtaking views of the city skyline. Book your stay now to immerse yourself in luxury at the Shangri-La Sydney.

Loading rooms and rates...

Location

How to Find Us

176 Cumberland Street, The Rocks

Sydney · au

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The name on the credit card used for the booking should correspond to the guest staying at the property. A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions. We require a credit card pre-authorization or a prepayment of the full accommodations amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price. Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time. When booking 9 rooms or more, different policies and additional supplements will apply. The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (6.9 feet) high. Please note that Rollaway beds over NYE will be charged at $550 per night and $900 for Horizon Club Rooms and all Suites ( requests must be made in advance, at the time of booking, and are subject to availability ). Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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SHANGRI-LA SYDNEY

Guest Reviews

What Guests Say

8.7

Excellent

11,777 reviews

Highlights

  • +Good location
  • +Beautiful views

Could Improve

  • –Poor service
  • –Outdated facilities
Cleanliness7.8

The bathroom is outdated and poorly designed, with water leaks. The carpet feels sticky.

Service9.3

Check-in was chaotic and poorly managed, with long waits and confusion.

Location10.0

While the view of Sydney Harbour is noted, it does not justify the overall experience.

Room Quality8.3

Rooms and bathrooms are outdated, with worn finishes and fixtures.

Amenities10.0

Standard quality for this hotel tier.

Value for Money8.8

Overall, the experience does not reflect the star rating or luxury pricing.

Food and Beverage6.8

The welcome plate of fruit was underwhelming and odd.

Overall Experience8.3

Not recommended, with a desire to choose another hotel if the stay were longer.

S8087NPchristineb

Couples · Mar 2026

8

Bitter sweet experience

Liked:Fantastic view from the 21st floor of Sydney Harbour and Opera, from the beautiful big bedroom (and bathroom). Stayed 10 days. Great bedding, fluffy towels and absolutely everything else that a 5* hotel provides. Quite close to everything, the wharf, restaurants etc. Modern and luxurious. The personnel is nice, and often, they would ring the doorbell, asking if we needed anything. The 2 negative aspects are: Because it's so huge, (565 rooms and 36 floors) there are so many people everywhere, with corporate meetings, queues for check-in/checkout, queus at breakfast after 8, in the lobby, in the 6 lifts, cruise ship passengers, weddings, parties.... that you're just another anonymous face in the crowd. The 2nd one is too long to go into (noise from the nearby lifts and change of the flight date to Dubai by Emirates, due to the Iran situation), we were offered a "corner room" view and never an honest paid upgrade, only an incredibly expensive one for the one extra night. So we had to pack, take a taxi to a (beautiful) hotel 5 minutes away and to unpack, to stay just the one night before flying back to Europe. Bitter sweet experience, even if the Front Manager was very nice, no honorable compromise was ever considered. Nevertheless, a lovely 5* luxury hotel with everything you need but next time we will choose a smaller, guest-friendly, landmark, Heritage hotel, rich in History and character, without so many people, guests and personnel included, everywhere, all rushing around noisily, giving off stress and hasty urgency vibes. And where suitable adjustments are made should problems arise, without a feeling of pretentiousness from the hotel. Especially when you're staying 10 days.

via tripadvisor

Janice

Couple · Mar 2026

10

We had an overnight stay for an event, it was just beautiful, we really did not want to leave.

Liked:Everything, the staff, the location, the views, the cocktails.
Disliked:Nothing.

via Nuitee

Cheryl

Solo Traveller · Mar 2026

10

Ok

Liked:The location
Disliked:Slow or poor service at breakfast

via Nuitee

Evelia

Solo Traveller · Mar 2026

10

A memorable experiencia, they made me feel very special!

Liked:The service was outstanding!!
Disliked:I liked everything!!

via Nuitee