Shangri-La Sydney | Member Rates

Name: Shangri-La Sydney
Address: 176 Cumberland Street, The Rocks, Sydney, 2000
Rating: 8.7

Shangri-La Sydney | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Sydney, au

Walkability

Walk

Luxurious Accommodations with Stunning Views

Experience waking up to unparalleled views of iconic Sydney landmarks like the Opera House and Harbour Bridge. The Shangri-La Hotel offers lavish rooms with marble bathrooms, free Wi-Fi, and plush amenities for a truly indulgent stay.

Relaxation and Wellness Amenities

Unwind and rejuvenate at the CHI, The Spa with a variety of body treatments and massages in private spa suites. Take advantage of the hotel's hot tub, sauna, and sun deck to enhance your relaxation experience.

Culinary Delights and Entertainment

Indulge in exquisite dining at the award-winning Altitude Restaurant overlooking the harbour. End your day with creative cocktails at the Blu Bar on 36, offering breathtaking views of the city skyline. Book your stay now to immerse yourself in luxury at the Shangri-La Sydney.

Neighbourhood

What’s Nearby

Circular Quay Station

6 min walk

A major transport hub for trains, ferries, and buses, offering easy access to various parts of Sydney.

Quay Restaurant

10 min walk

A celebrated fine-dining restaurant offering nature-inspired cuisine by Chef Peter Gilmore with panoramic views of Sydney Harbour and the Opera House.

4.5

Pancakes On The Rocks

4 min walk

A Sydney dining institution since 1975, famous for its fluffy pancakes, all-day breakfast, and hearty menu in a family-friendly setting.

The Glenmore Hotel

3 min walk

A historic pub in The Rocks offering elevated pub fare, a cocktail bar, and a bustling rooftop with stunning 180-degree views of Sydney Harbour, including the Opera House and Harbour Bridge.

4.2

Mr. Wong

10 min walk

An iconic Cantonese restaurant known for its extensive menu of up to 80 dishes, including barbecue ducks and dim sum, served in a stylish, colonial-inspired setting.

4.4

Museum of Contemporary Art Australia

5 min walk

Australia's leading institution dedicated to exhibiting, interpreting, and collecting contemporary art from Australia and around the world, located on Sydney Harbour.

4.5

The Rocks Discovery Museum

3 min walk

A free, family-friendly museum housed in a restored 1850s sandstone warehouse, telling the story of The Rocks from pre-European days to the present through interactive exhibits and artefacts.

4.5

Ken Duncan Gallery

4 min walk

Showcases stunning panoramic landscape photography by acclaimed Australian photographer Ken Duncan.

4.8

The Doss House

5 min walk

A hidden whisky bar steeped in heritage and charm, housed in a beautifully restored underground sandstone venue with an extensive collection of whiskies.

4.6

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

12,745 reviews

Highlights

+Good location
+Beautiful views

Could Improve

–Poor service
–Outdated facilities

Cleanliness7.8

The bathroom is outdated and poorly designed, with water leaks. The carpet feels sticky.

Service9.3

Check-in was chaotic and poorly managed, with long waits and confusion.

Location10.0

While the view of Sydney Harbour is noted, it does not justify the overall experience.

Room Quality8.3

Rooms and bathrooms are outdated, with worn finishes and fixtures.

Amenities10.0

Standard quality for this hotel tier.

Value for Money8.8

Overall, the experience does not reflect the star rating or luxury pricing.

Food and Beverage6.8

The welcome plate of fruit was underwhelming and odd.

Overall Experience8.3

Not recommended, with a desire to choose another hotel if the stay were longer.

Josie

Couple · Jun 2026

Beautiful hotel / would highly recommend

Liked:Amazing views - fabulous staff

via Nuitee

Emma

Family With Children · Jun 2026

Liked:hotel was amazing! everyone was so friendly. the place was also extremely clean. it was a little outdated but for the views, location and price it didn’t matter.

via Nuitee

Shamun

Couple · Jun 2026

I spent an amazing night at the hotel. The staff were helpful and friendly, had a good workout at the gym and the breakf

Liked:It had a lot of facilities like the gym and swimming pool, nice harbour and opera house views. Excellent Breakfast.

Disliked:It was a bit pricey and the room designs were very old.

via Nuitee

Lisa

Extended Group · Jun 2026

Lovely getaway to celebrate my friends 40th

Liked:Room with the view of the Opera House. Great location for exploring the city.

Disliked:Room service brekky wasn't great quality food. The buffet was declines, great variety however too expensive for a small eater.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Circular Quay Station, 6 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Shangri-La Sydney

LowHigh

High Carbon

Shangri-La Sydney has implemented several property-specific sustainability initiatives, including the use of wooden key cards, in-room sustainable water, and food waste recycling. The hotel also maintains rooftop beehives and has upgraded to LED lighting to reduce energy consumption. [Note: Practices reported but not independently verified.]

Shangri-La Sydney has transitioned from plastic key cards to wooden ones, replacing over 52,000 plastic cards annually

The hotel provides Just Water in plant-produced cartons for Horizon Club guests, aiming to reduce plastic water bottles by 360,000 per year

Shangri-La Sydney utilizes ORCA clean food waste recycling technology, diverting 39.73 tons of food waste from landfills in six months

The front desk at Shangri-La Sydney operates with paperless check-in and check-out, and uses DocuSign for internal paperwork

Shangri-La Sydney has maintained six beehives on its level three rooftop for a decade, producing honey for culinary use and sale

The property has implemented an LED lighting upgrade, resulting in a 46.93% reduction in energy consumption and abating 38.05 tons of CO2 annually

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

176 Cumberland Street, The Rocks

Sydney · au

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The name on the credit card used for the booking should correspond to the guest staying at the property. A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions. We require a credit card pre-authorization or a prepayment of the full accommodations amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price. Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time. When booking 9 rooms or more, different policies and additional supplements will apply. The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (6.9 feet) high. Please note that Rollaway beds over NYE will be charged at $550 per night and $900 for Horizon Club Rooms and all Suites ( requests must be made in advance, at the time of booking, and are subject to availability ). Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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