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The Star Grand Hotel and Residences Sydney

Sydney · au

The Star Grand Hotel and Residences Sydney

8.8
Excellent4,969 reviews
  1. Hotel Collection
  2. /Hotels in Sydney
  3. /The Star Grand Hotel and Residences Sydney
ParkingSelf parking (surcharge)Secured parkingPool sun loungersConcierge serviceNightclub

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Nightclub, Parking, Non-smoking rooms, Air conditioning, Room service, Lift / Elevator

Location

Sydney, au

Walkability

32
Walk

Luxurious Accommodation at The Star Grand Hotel and Residences Sydney

High-End Dining Options: Indulge in a culinary journey at The Star with a variety of upscale restaurants and bars to choose from, catering to every taste bud.

Modern Rooms and Luxury Suites: Experience ultimate comfort with modern hotel rooms at The Star Grand Hotel and lavish 5-star suites at The Star Grand Residences, complete with private balconies and kitchenettes.

Premium Amenities: Enjoy access to business facilities, on-site parking, a health club with a fitness center, and a heated indoor/outdoor pool for a relaxing stay.

Experience luxury and convenience at The Star Grand Hotel and Residences Sydney. Book now for an unforgettable stay!

Neighbourhood

What’s Nearby

Pyrmont Bay Light Rail Station

1 min walk

A convenient light rail station offering easy access to various parts of Sydney.

Town Hall Station

15 min walk

A major train station providing connections across Sydney and beyond.

Social Brew Cafe

5 min walk

A popular local cafe in Pyrmont known for its coffee, all-day breakfast, and lunch options.

4.7

Mamak Haymarket

15 min walk

An award-winning Malaysian restaurant famous for its authentic street food, especially roti canai and satay.

4.3

Darling Harbour

2 min walk

A vibrant waterfront precinct offering a wide array of entertainment, dining, and cultural experiences.

Australian National Maritime Museum

7 min walk

Australia's national center for maritime collections, featuring historic vessels and interactive exhibitions.

4.7

Pyrmont Bridge

3 min walk

A historic swing bridge offering scenic views across Darling Harbour and connecting Pyrmont to the city.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is Pyrmont Bay Light Rail Station, 1 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Star Grand Hotel and Residences Sydney

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

80 Pyrmont Street

Sydney · au

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that there is a 1.15% charge when you pay with a Visa, Mastercard, American Express, etc, credit card and a 0.50% charge when you pay with a debit card. Please note that the property requires a USD 100 credit card pre-authorization at the time of check-in to cover any incidental charges or damage to the property. Self-parking is available for an additional charge of AUD 50. Valet parking is available from Sunday to Thursday for an additional charge of AUD 85 and Friday, Saturday and Public Holidays for AUD 95. Please note that special conditions apply for reservations of 10 rooms or more. The hotel will contact you with further information. The accommodations prices shown online are for bookings of up to 9 rooms only, regardless of room type. Room rates and booking terms may be different for group bookings, depending on the number of rooms booked and will be canceled should it exceed the maximum number bookable online. To make a booking of 10 rooms or more, please contact the property. Please note that the Casino floor at The Star Sydney will be closed for a systems upgrade on Tuesday, 27th May 2025, from 06:00 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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THE STAR GRAND HOTEL AND RESIDENCES SYDNEY

Guest Reviews

What Guests Say

8.8

Excellent

4,969 reviews

Highlights

  • +Location
  • +Service
  • +Room Quality
  • +Cleanliness
  • +Amenities

Could Improve

  • –Cleanliness
  • –Food and Beverage
  • –Noise
  • –Pool overcrowding
Cleanliness7.9

Several reviews mentioned cleanliness issues, such as dirty bed sheets and dust.

Service9.4

Positive mentions of staff service, especially during check-in.

Location9.4

Consistently highlighted as a major positive aspect with great accessibility.

Room Quality8.9

Mixed reviews; some enjoyed the room quality while others were disappointed.

Amenities8.9

Facilities mentioned positively but with some service issues at the pool.

Value for Money8.4

Fairly good value given the positive feedback on extras and amenities.

Food and Beverage7.9

Dinner service received negative feedback; breakfast not tried.

Overall Experience9.4

Overall stay experience was very positive, with plans for return stays mentioned.

Peter

Couple · May 2026

7

Good value

Liked:Convenience
Disliked:Nothing

via Nuitee

Vanessa

Couple · May 2026

7

Beautiful stay very polite people

Liked:Very clean

via Nuitee

Jennifer

Solo Traveller · May 2026

9

A comfortable stay thank you

Liked:Warm comfortable and quiet
Disliked:The room was dusty including the phone bedside table and bedheads

via Nuitee

Nicola

Couple · May 2026

3

Definitely wouldn’t choose here again Sydney has much better options

Liked:It was clean
Disliked:Reception staff unfriendly and a feeling of being invisible

via Nuitee