Name: Hotel Challis Potts Point
Address: 21-23 Challis Avenue, Potts Point, Sydney, 2011
Telephone: +61 2 9192 9000
Rating: 8.4

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelinesNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Heating, Garden

Location

Sydney, AU

Central Location

Hotel Challis Potts Point, located in Sydney, offers a convenient stay near major attractions such as the Art Gallery of New South Wales and The Royal Botanic Gardens.

Comfortable Rooms

Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies with stunning city views.

Convenient Facilities

Relax in the garden, socialize in the shared lounge, or enjoy the terrace with free WiFi throughout the property. With Hyde Park Barracks Museum and Central Station nearby, your stay will be both comfortable and convenient.

Book your stay at Hotel Challis Potts Point for a memorable experience in Sydney!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

3,545 reviews

Highlights

+Friendly staff
+Great location
+Clean

Could Improve

–Small rooms
–Parking issues
–Maintenance needed

Cleanliness8.1

Mixed sentiment; some reviews noted cleanliness but others mentioned issues with maintenance.

Service9.1

Staff consistently described as helpful and friendly.

Location9.1

Highly praised location with easy access to local attractions.

Room Quality7.5

Rooms occasionally described as small or lacking in certain amenities.

Amenities8.6

Generally positive feedback; some amenities like laundry available, but limited housekeeping.

Value for Money8.1

Concerns raised about parking costs and additional fees.

Food and Beverage8.4

No significant comments on food and beverage options; considered standard.

Overall Experience8.4

Positive sentiment overall, with some concerns about room size and parking.

Julie

Couple · Sep 2026

Disliked:Strong smell of cleaning fluid in bathroom

via Nuitee

Dean

Couple · Sep 2026

Comfy, great staff.

Liked:Excellent location, close to public transportation.

Disliked:Nothing

via Nuitee

Annette

Extended Group · Sep 2026

Perfect location in Potts Point in a beautiful old building

Liked:Location and size of our room was fantastic. Little touches like coffee and tea making facilities was great

Disliked:Our room was quite noisy when people passed the door. Shower water flooded to toilet area during a shower.

via Nuitee

Barry

Couple · Sep 2026

Poor

Liked:Level of room floor lower than the bathroom with poor finish whare they met. Went to the bathroom during the night and sliced my toe on the razor sharp tilesedges that were chipped. The reception desk was only 8am to 8pm Had to ask for tea bags daily as onlty topped up with two each day, we bought our own in the end.

Disliked:Location

via Nuitee

Location

How to Find Us

21-23 Challis Avenue, Potts Point

Sydney · AU

+61 2 9192 9000

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that there is a 1,5% charge when you pay with a credit card or debit card. Please note that you must present a valid credit card and photo ID upon arrival. Both the credit card and photo ID must match the name of the person on the booking confirmation. Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore More