Holiday Inn Express and Suites Surrey by IHG

There were strong unpleasant odors reported in the hallways and rooms, affecting the cleanliness perception.

Staff were reported as friendly and helpful, providing good service overall.

The hotel is located conveniently and is described as quiet.

Room quality generally good, but some issues with odor and minor complaints.

Amenities mentioned positively include breakfast options and comfortable beds.

Some felt the hotel was expensive, but shared costs made it more affordable.

Food quality had some complaints, particularly concerning breakfast items.

Mixed experiences reported, with notable negative comments affecting the overall satisfaction.