Name: The Moon Residence & Spa
Address: Old Market Area, St. 267, Vihear Chen Village, Siem Reap
Telephone: +855 12 671 117
Rating: 9.6

The Moon Residence & Spa, Siem Reap | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Siem Reap, kh

Conveniently Located Oasis in Siem Reap

Prime Location: Just a 10-minute stroll to City Center, Pub Street, and Night Market, with easy access to Angkor Wat temple and Siem Reap airport.

Abundant Amenities: Enjoy 24-hour front desk service, tour arrangements, ticketing, laundry, massage, Apsara dinner show, and cooking classes. Free WiFi available throughout.

Relaxation & Dining: Unwind by the spacious salt-water pool with a swim-up bar, and dine at the on-site restaurant for breakfast, lunch, and dinner.

Ready to experience the charm of Siem Reap? Book your stay now for a memorable getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

1,606 reviews

Highlights

+Friendly and helpful staff
+Great location
+Clean accommodations
+Excellent amenities
+Good value for money

Could Improve

–Room cleanliness issues
–Firm mattresses
–Occasional language barriers with staff

Cleanliness8.8

Several comments noted cleanliness but also mentioned improvements necessary, especially the smell in some rooms.

Service9.7

Overall, multiple reviews praised the staff for being friendly and helpful, contributing to a positive experience.

Location10.0

Most reviews highlighted the excellent location, close to major attractions and easily accessible.

Room Quality9.2

Rooms generally praised for comfort, but some reviews mentioned issues with mattress firmness.

Amenities9.7

Amenities, including the swimming pool and spa, were positively received, adding value to the stay.

Value for Money9.7

Reviewers felt that the accommodations provided good value given the quality of service and amenities.

Food and Beverage9.7

Breakfast and dining options were positively reviewed, indicating a strong offering in this category.

Overall Experience10.0

Feedback suggests an overall exceptional experience with many satisfied stays.

pascales560

Family · Aug 2026

Nice hotel AND tour!!!

Liked:We took a family tour of four temples (arranged by the hotel the night before—so thoughtful!) with Lucky—‘Lucky-English Tour Guide’. It was a truly memorable experience. We had to get up early, but it was definitely worth it. Upon arrival at Angkor Wat, it wasn't too crowded yet, and we got to see the sunrise behind one of the most beautiful temples in the world. We learned a lot about the temple's origins and the long-standing tensions between Thailand and Cambodia. Lucky was a very attentive guide; she patiently took the time to explain everything and answer our questions. Whenever we wanted a break, she would pick up the pace a bit and take us to spots for lunch and coffee. All in all—both the tour and the hotel come highly recommended!

via tripadvisor

Savannah

Couple · Aug 2026

Was by far the best hotel I’ve ever stayed in

Liked:Everything. The staff were so incredibly kind. The room was exceptionally clean and beautiful. The whole hotel felt serene compared to the noise outside. The location was perfect.

Disliked:Nothing

via Nuitee

K1022YDianj

Solo Travel · Jul 2026

A Spectacular Stay and a Special Guide

Liked:I flew across the world to experience the wonderful and splendor of Cambodia's history. I count myself tremendously fortunate to have stayed at the cozy/clean The Moon Residence and had Lucky as my Angkor Wat guide. The Moon exceeded my expectations and the staff were eager to ensure my enjoyable stay. From the balcony view to the spacious room, i was smiling every time I walked through my door. Lucky knew EVERYTHING and explained it in a cheerful manner which made the detailed trip special. My expectations were surpassed completely and I cannot recommend her enough. If you are ever thinking about exploring these wonderful sites, Lucky is the guide for you.

via tripadvisor

Alec

Solo Traveller · Jul 2026

Great stay to explore Angkor Wat and Siem Reap

Liked:Travelled with family. Room was perfect, ambiance and setup with pool and restaurant had a nice tropical feel. Food was good. Well located. We recommend this hotel.

Disliked:All good

via Nuitee

Location

How to Find Us

Old Market Area, St. 267, Vihear Chen Village

Siem Reap · kh

+855 12 671 117

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

1,606 reviews

Highlights

+Friendly and helpful staff
+Great location
+Clean accommodations
+Excellent amenities
+Good value for money

Could Improve

–Room cleanliness issues
–Firm mattresses
–Occasional language barriers with staff

Cleanliness8.8

Several comments noted cleanliness but also mentioned improvements necessary, especially the smell in some rooms.

Service9.7

Overall, multiple reviews praised the staff for being friendly and helpful, contributing to a positive experience.

Location10.0

Most reviews highlighted the excellent location, close to major attractions and easily accessible.

Room Quality9.2

Rooms generally praised for comfort, but some reviews mentioned issues with mattress firmness.

Amenities9.7

Amenities, including the swimming pool and spa, were positively received, adding value to the stay.

Value for Money9.7

Reviewers felt that the accommodations provided good value given the quality of service and amenities.

Food and Beverage9.7

Breakfast and dining options were positively reviewed, indicating a strong offering in this category.

Overall Experience10.0

Feedback suggests an overall exceptional experience with many satisfied stays.

pascales560

Family · Aug 2026

Nice hotel AND tour!!!

via tripadvisor

Savannah

Couple · Aug 2026

Was by far the best hotel I’ve ever stayed in

Liked:Everything. The staff were so incredibly kind. The room was exceptionally clean and beautiful. The whole hotel felt serene compared to the noise outside. The location was perfect.

Disliked:Nothing

via Nuitee

K1022YDianj

Solo Travel · Jul 2026

A Spectacular Stay and a Special Guide

via tripadvisor

Alec

Solo Traveller · Jul 2026

Great stay to explore Angkor Wat and Siem Reap

Liked:Travelled with family. Room was perfect, ambiance and setup with pool and restaurant had a nice tropical feel. Food was good. Well located. We recommend this hotel.

Disliked:All good

via Nuitee