Name: JW Marriott Hotel Shenzhen
Address: No.6005 Shennan Boulevard, Shenzhen, 518040
Rating: 9.6

JW Marriott Hotel Shenzhen | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Shenzhen, cn

Luxurious Accommodations and Advanced Facilities

JW Marriott Hotel Shenzhen offers immaculate accommodations blending traditional elements with modern comforts. The rooms are equipped with top-notch amenities including a personal safe, LCD TVs, and branded toiletries. Suites feature a branded stereo system and capsule coffee machine, while bathrooms boast luxury touches like bathtubs with 19-inch LCD TVs.

Relaxation and Wellness Amenities

Guests can unwind at the 24-hour fitness center, outdoor pool, sauna, and spa offering rejuvenating Vicky baths. Massage services are also available for ultimate relaxation. Whether you're looking to stay active or simply pamper yourself, this hotel has everything you need to feel refreshed and revitalized.

Diverse Dining Options and Executive Lounge Access

Indulge in a variety of culinary delights at the hotel's dining outlets, serving Chinese cuisine, Cantonese Dim Sum, seafood, and international dishes. Guests with executive lounge access can enjoy light bites and a glass of wine at the exclusive lounge. For more dining choices, a range of restaurants are just a stone's throw away.

Book your stay at JW Marriott Hotel Shenzhen for a luxurious and rejuvenating experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.6

Exceptional

341 reviews

Highlights

+Friendly staff
+Spacious rooms
+Good breakfast options
+Modern and clean property

Could Improve

–Noise from construction
–Issues with air conditioning
–Poor water containment in showers
–Smoking smell in non-smoking rooms

Cleanliness8.9

Some reviews mention issues with room smell and cleanliness.

Service10.0

Many reviews praised staff for friendly and efficient service.

Location8.9

Noted as being distant from the subway station, which may be inconvenient.

Room Quality9.9

Guests appreciated spacious and well-maintained rooms.

Amenities9.9

Executive lounge, spacious rooms, and a good variety of breakfast options.

Value for Money9.9

General sentiment leans towards good value considering the amenities.

Food and Beverage9.3

Mixed comments on food quality, particularly in the lounge.

Overall Experience10.0

Overall positive experiences with minor complaints.

Linsey

Family With Children · Jul 2026

Nice large rooms and good value for money

Liked:Nice large room with friendly staff

via Nuitee

Enberg

Family With Children · Jun 2026

Why did I leave the comfort of my home to stay here. Should have just gone to the safari & back home

Liked:Have to continue what we didn’t like as it doesn’t fit below: Disappointing Executive Club Lounge Experience: We went to the Executive Lounge at 5:30 PM on Friday, June 19th, looking forward to a relaxing evening. It was an awful experience. The hot food stations (pasta, sausages, noodles) were completely empty, and the charcuterie board looked like it had been dropped because there was absolutely nothing left on it. There were no replacements brought out, leaving guests aggressively scrambling for whatever scraps were left. We specifically paid the premium for club access to enjoy this amenity, and it was entirely pointless. We didn’t bother going on Saturday. Poor Food & Overpriced Coffee: The general breakfast options at the Executive level were very poor. The lounge coffee was so terrible that I went downstairs to purchase one from your cafe. I was shocked to be charged 68 RMB for a machine-dispensed coffee that wasn't even barista-made. We have stayed at the Shangrila Shenzhen and I recommend you visit their establish to compare their offering with yours.

Disliked:We booked a suite and an additional guest room specifically to celebrate my mother’s 70th birthday and Father’s Day. We chose the JW Marriott expecting a relaxing, premium experience, but unfortunately, our stay fell short of those standards. We would like to highlight several issues encountered during our visit: Construction Noise: Our suite was located directly next to a massive construction site. We have a 3.5-year-old child and go to bed early, but we were subjected to construction noise until 10:00 PM- even on a Saturday evening ! We live in a quiet seaside home in Clearwater Bay, Hong Kong, and we certainly did not expect to pay for a holiday only to be subjected to noise pollution. Subpar Suite Amenities (Room 2318): The air conditioning in our suite was loud, weak, and left the room smelling stale. It felt incredibly outdated and ineffective for a luxury property. Our other room 2015’s aircon was great. Lack of Pool facilities & Zero Service: The pool area is much smaller than advertised (I overheard this sentiment from another Hong Kong family who was also at the pool). Given it was a public holiday weekend and a hot summer day, the pool was visited by families (which gives a great atmosphere) yet there were only three sun loungers available. I even witnessed guests having to pile their personal belongings on the floor. Furthermore, there was no food or beverage service available at the pool. My husband had to spend effort just trying to explain to your team how to help us order a drink by the poolside.

via Nuitee

zhongtianl233

Family · Jun 2026

Warmth amidst hot summer

Liked:It is my first time in Shenzhen and I chose JW Marriott hotel in Futian because back in my home country Singapore JW Marriott hotel is my favourite. The service and hospitality here is amazing and staffs are helpful and polite. Special shout out to housekeeping staff Ms 唐西彩 who made our room throughout our stay as she is so lovely and helpful. In addition, I would also like to thank the concierge and front office staffs who helped us. Will definitely choose this hotel when I come back to Shenzhen again.

via tripadvisor

Charlotte

Solo Traveller · Jun 2026

Liked:The spa , the bed and how nice some of the stuff were to me

Disliked:Language barrier, and some stuff seemed frustrated by it . But it was okay

via Nuitee

Location

How to Find Us

No.6005 Shennan Boulevard

Shenzhen · cn

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a valid government-issued ID card or passport upon check-in. In accordance with the regulations on Shenzhen waste management, disposable amenities Tooth Brush, Comb, Loofah, Shaving Kit, Nail File, Shoe Mitt in guestrooms will no longer proactively be offered. Please contact hotel for further information. Guests under the age of 18 can only check in with a parent or official guardian. Outdoor swimming pool: Closed from Sun, Dec 1, 2024 until Mon, Mar 31, 2025 Room type may vary slightly depending on the location. The pictures are for reference only, subject to the actual arrangement.Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Tue, Dec 1, 2026 until Wed, Mar 31, 2027 A deposit may be required at the property.

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