Name: Futian Shangri-La Shenzhen
Address: 4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048, Shenzhen, 518048
Telephone: 86-755-88284088

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Conference space, Breakfast available (surcharge), Health club

Location

Shenzhen, CN

Luxurious Spa and Recreation Facilities

Indulge in massages and facials at the full-service spa, take a dip in the indoor pool, or unwind in the sauna and health club.

Culinary Delights and Nightlife

Satisfy your cravings at the 5 restaurants or with 24-hour room service. Enjoy drinks at the bar/lounge and grab snacks at the coffee shop/cafe.

Convenience and Comfort

Stay connected with complimentary wired and wireless internet, make use of the business center, and enjoy the convenience of limo service and airport shuttle.

Experience luxury and convenience at its best at Futian Shangri-La Shenzhen. Book your stay now for a remarkable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

162 reviews

xjoez

NONE · Mar 2026

One of the best hotels in Shenzhen

Liked:I had an absolutely wonderful stay at Futian Shangri-La Shenzhen and couldn’t be happier with my experience! The dining options were exceptional—delicious, well-presented food with great variety and consistent quality, making every meal enjoyable. The service was top-tier throughout my trip: staff were attentive, polite, efficient, and always ready to assist with a warm smile, truly embodying hospitality excellence. The room was comfortable and modern, and the rain shower was a lovely highlight—powerful, refreshing, and made unwinding each day feel like a small luxury. The hotel’s location in Futian is convenient, with easy access to transport and nearby attractions. Overall, this is a fantastic five-star hotel with great food, thoughtful service, and excellent amenities. I highly recommend it and will definitely return on my next visit to Shenzhen!

via tripadvisor

PlazmaTek

Family · Mar 2026

Outstanding Family Stay at Futian Shangri-La – Prime Location and Exceptional Service

Liked:We had a great 2 nights family stay at the Futian Shangri-La, in a Deluxe City View room. The hotel’s central location in Futian is convenient for us to stroll around the malls, with Central Walk and Wongtee Plaza very near. The room was spacious and well decorated. The view over Civic Square meant we are able to see light show from our window. The room has seen some noticeable upgrades (bidet to name a few) since our prior visit two years ago. Breakfast was as you expect at almost every Shangri-la which is nice & with wide variety of selection. Service was exemplary, in particular Ms. Cindy He, who demonstrated remarkable dedication. She secured our preferred city-view room (with thanks to Mr. Edward for the allocation) and proactively help to arrange restaurant reservation. I need help given limited fluency in Mandarin, she went beyond her regular duties to handle it. Her “can-do” attitude and genuine commitment to guest satisfaction were greatly appreciated from me and deserve recognition from the management. In summary, my family trip felt proper not just because of the hotel (spacious, good breakfast, close proximity to malls) but also the employee’s eagerness to help attitude. This is what usually distinguish a great hotel from the good one and certainly Shangri-la Futian is one of the good ones in my list. Thank you for the hospitality.

via tripadvisor

jinmich

Solo Travel · Feb 2026

Worse than a motel

Liked:This is officially the worst hotel I’ve stayed at in 2026 and possibly one of the worst “5 star” in my life. The lobby was chaotic and orderless, like a wet market. The rooms were worse than motels with a strong moldy smell and ancient furniture. The food and service was even worse

via tripadvisor

Browniestrawberry

Business · Feb 2026

An unfortunate way to both begin and conclude my stay.

Liked:I checked into the hotel on 28 August and was genuinely excited to return after 10 years. I was assigned a Horizon Club room, which was spacious and well maintained. However, I was disappointed to discover a piece of underwear hanging in the walk-in wardrobe when I was about to change. While I understand that human errors can occur, this was quite unacceptable and reflects a serious lapse in housekeeping standards.That said, I do appreciate the staff’s prompt response, as they attended to the matter immediately and removed the item without delay. As I was taking a midnight flight out of Shenzhen, I requested to use the gym shower facilities before departing. Unfortunately, during that time, I lost a pair of Chanel earrings, which I believe I may have placed on the dressing table after removing them. I realized they were missing while moving between the dressing table, basin, and locker area. I even searched through the entire dustbin beneath the dressing table to ensure nothing else had been overlooked, but found nothing. I contacted the staff for assistance, but was informed that nothing had been found, and there was skepticism as to whether I had entered the gym wearing the earrings. The entire experience — from the initial housekeeping oversight to the loss of my earrings — left me extremely disappointed. I never expected such incidents to occur at Shangri-La, and it was truly an unfortunate way to conclude my stay.

via tripadvisor

Location

How to Find Us

4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048

Shenzhen · CN

86-755-88284088

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

Explore More