Sarajevo · ba

Swissotel Sarajevo

Name: Swissotel Sarajevo
Address: 1 Vrbanja, Sarajevo, 71000
Rating: 9.3

9.3

Exceptional2,389 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Sarajevo, ba

Luxurious Accommodation

Experience the epitome of luxury at Swissotel Sarajevo with its contemporary designed 5-star rooms and suites. Enjoy stunning city views from large windows while indulging in modern amenities like flat-screen TVs and coffee/tea facilities.

Culinary Delights

Savor a gastronomic journey at our hotel restaurants, offering a fusion of Middle Eastern and traditional cuisine. Start your day with a delicious breakfast at Café Swiss and unwind with coffee and sweets at Swiss Lounge.

Relaxation and Wellness

Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

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Location

How to Find Us

1 Vrbanja

Sarajevo · ba

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

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Sarajevo · ba

Swissotel Sarajevo

9.3

Exceptional2,389 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Sarajevo, ba

Luxurious Accommodation

Culinary Delights

Relaxation and Wellness

Rejuvenate your senses at the Golden Rain Spa, featuring an indoor pool and a range of beauty treatments. For business travelers, take advantage of our conference room and business facilities.

Book now and immerse yourself in unparalleled luxury at Swissotel Sarajevo!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

2,389 reviews

Highlights

+Friendly and helpful staff
+Cleanliness
+Good location
+Excellent breakfast

Could Improve

–High price
–Uncomfortable bed
–Service staff inconsistency
–Loud spa area

Cleanliness9.4

The hotel was consistently clean.

Service10.0

Staff were exceptionally friendly and accommodating.

Location9.8

Super location in the city.

Room Quality8.9

Spacious and clean rooms but some renovation issues.

Amenities8.8

Amenities were decent but had issues with the spa area.

Value for Money8.8

Some aspects did not meet the expected 5-star quality.

Food and Beverage8.8

Breakfast was repetitive and could have been better.

Overall Experience9.9

Overall a very good experience with notable service and location.

Majid

Solo Traveller · May 2026

One of the nicest 5 stars hotel in Sarayevo

Liked:Nice place

Disliked:Furniture bit old

via Nuitee

Sadettin

Extended Group · May 2026

Thats perfect hotel and location.

Liked:I like property location so much. Also some staff was excellent. Ensar in restaurant and Hasan in front desk. They were really friendly, helpful and perfect guys with huge smile. Also Alen was good in Lobby Cafe. Also vallet team is great.

Disliked:Lobby cafe staff is out, they are now good except Alen (he was good totally). I can't say the same for the other lobby bar staff; they lack smiles, it's as if they don't want to serve. Breakfast is good, but when it's crowded and people from outside come, the quality of breakfast drops significantly. It looks like everything has been ransacked, creating a scene unworthy of the Swiss Hotel's quality. It's essential that a manager is present to organize breakfast. It could also be a bit cleaner.

via Nuitee

Alena

Couple · May 2026

Great hotel

Liked:The breakfast was excellent, the suite large and very nice!

Disliked:The price was too high.

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Valéria

Solo Traveller · May 2026

Visiting Sarajevo

Liked:The hotel is very nice and the rooms very confortable and clean, with all the amenities available. The floor is heated, including the shower floor. We were offered a room upgrade with a great view and the 1st mini bar was for free too. The staff is extremely friendly (from transfer driver, to door man, waiters, cleaning personal, etc). Really friendly! The breakfast pastry was delicious! The lounge is very spacious and the outside area is very nice and confortable. It is close to 2 big malls (1 is actually part of the same builging). The room service is very quick and the option for meals after 23h is also quite good.

Disliked:The restaurant food is not 5 star level and, despite being very friendly, it's clear that a part of the waitering staff is not trained for the same level. The hotel serves no alchool, which was not a problem at all for me, but it's something that should be on the description of the hotel (maybe it is and I just missed it). The halal breakfast was diversed but only among salads and cereals (a bit of continental and a bit of english, with not many options for meat). It is not that close to the city centre (30min walk to old town). As it didn't meet all the expectations of a 5 star hotel, it was not that cheap.

via Nuitee

Location

How to Find Us

1 Vrbanja

Sarajevo · ba

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.