São Paulo Tatuapé, Affiliated by Meliá

Mostly praised (several mentions of excellent/very good cleaning), but multiple complaints about old towels, worn bathroom mats, damp/humid smells and reports of mites in some rooms reduce the score.

Staff often described as polite and helpful with good front-desk & parking service, but there are repeated reports of slow room service, delays in issuing invoices and occasional reception problems.

Repeated positive mentions: convenient location (near metro/Tatuapé) and praised by many guests.

Beds and room size frequently praised, but issues noted such as sealed/non-opening windows, cold rooms with limited heating/blankets, occasional missing bedding or sheets coming loose.

Breakfast facilities, breakfast room and parking are highlighted positively; some limitations noted in evening/dinner offerings.

Guests mention good promotional pricing and generally see the hotel as good quality for the price.

Breakfast consistently described as excellent, varied and above average; occasional negative mentions about hotel dinner/menu limited or not meeting expectations.

Majority of reviews are highly positive (recommendations, repeat stays), with some operational and room-specific issues that temper the overall score.