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Novotel Santiago Providencia

Santiago, Chile

Novotel Santiago Providencia

8.8
Excellent3,175 reviews

Avenida Holanda 222 Providencia

Avenida Holanda 222 Providencia

  1. Hotels
  2. /Hotels in Santiago
  3. /Novotel Santiago Providencia
WiFi availableFree WiFiRestaurantSwimming poolIndoor poolSpa/wellness center

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Santiago, Chile

Luxurious 4-Star Hotel in the Heart of Santiago

Fitness Centre and Allergy-Free Rooms

Enjoy a rejuvenating workout session at our state-of-the-art fitness centre. Our allergy-free rooms ensure a comfortable stay for all guests.

Delicious Dining Options and Business Facilities

Savour a buffet breakfast or opt for vegetarian or gluten-free choices at our restaurant. Conduct business seamlessly at our well-equipped business centre.

Convenient Location for Exploring Santiago

Located just 600 metres from Costanera Center, our hotel offers easy access to top attractions like Parque Bicentenario and Patio Bellavista.

Book your stay at Novotel Santiago Providencia for a memorable experience in Santiago!

Loading rooms and rates...

Location

How to Find Us

Avenida Holanda 222 Providencia

Santiago, Chile

+56 2 2413 0560

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The value of small pets is USD35.00 for the entire stay and must present an up-to-date vaccination card. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

3,175 reviews

Highlights

  • +Comfortable rooms
  • +Excellent location

Could Improve

  • –Service quality
  • –Cleanliness issues
Cleanliness8.3

Some complaints about room cleanliness and odor.

Service8.3

Mixed sentiments, noted issues with customer service quality.

Location9.5

Consistently praised for its excellent location near shopping and attractions.

Room Quality8.8

Generally comfortable rooms, but some issues noted.

Amenities9.0

Good amenities, though there are suggestions for improvements.

Value for Money8.8

Pricing considered reasonable for the quality offered.

Food and Beverage8.7

Breakfast quality appreciated, but with room for improvement.

Overall Experience9.0

Positive overall experience, though with some noted issues.

Fernando

Solo Traveller · Oct 2026

9

It is a good hotel

Liked:Is it very comfortable
Disliked:With out coments

Ricardo

Solo Traveller · Sep 2026

7

Can't really recommend

Liked:The room was simple but nice, and the staff was friendly.
Disliked:First thing to say is that the hotel is not 4 stars by European standards. The carpets were stained in the corridor, the room although nice was super simple, just the basic, no amenities, not even a bottle of water in the mini bar. Staff was friendly but not 4 star quality staff. No towels available in the pool and no one around to ask for one. One of the pools was closed and we were not informed in advance. Shady practice of not accepting Revolut cards, although they are accepted in all hotels I've been to worldwide. All in all, it's good to sleep at night, but don't expect a top notch hotel, it's just the basics for the price you pay for a true 4 or 5 stars hotel. Will not return.

Anna

Solo Traveller · Aug 2026

6
Liked:The bar was great for food. Location amazing for Provedencia
Disliked:The room was small for a family The swimming pool was nice but often there werent any towels and the jacuzzi wasnt working

jamesfU3223DP

Solo Travel · Aug 2026

8

Great service and decent food.

Liked:The food was very good, and the atmosphere is a bit "hotel" given it's inside, but the service from Abraham was exceptional. Thank you.

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