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Novotel Santiago Las Condes

Santiago · CL

Novotel Santiago Las Condes

8.8
Excellent3,944 reviews
  1. Hotel Collection
  2. /Hotels in Santiago
  3. /Novotel Santiago Las Condes
WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Santiago, CL

Modern Amenities and Convenient Location

This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options

Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility

With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

Alonso de Córdova, 5199

Santiago · CL

+56 2 2422 7900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

3,944 reviews

Highlights

  • +Excellent staff service
  • +Great location

Could Improve

  • –Breakfast quality needs improvement
  • –Pool lacks heating
Cleanliness8.3

Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.

Service9.3

Consistent praise for staff friendliness and helpfulness.

Location9.3

Repeated emphasis on excellent location and easy access.

Room Quality8.8

Generally positive remarks about room comfort and facilities.

Amenities8.8

Well-received facilities, but some dissatisfaction regarding the pool amenities.

Value for Money8.3

Overall good experience, though some guests felt certain offerings did not meet expectations.

Food and Beverage8.3

Breakfast quality received mixed reviews, impacting overall food perception.

Overall Experience9.3

Overall positive experiences, with minor issues noted.

Yael

Solo Traveller · Oct 2026

10
Liked:Really nice staff. We arrived after a long flight early in the morning and didn't have to wait for the check-in, we've got room immediately! Good breakfast with many options (also gluten free and vegetarian)

via Nuitee

Gomez

Solo Traveller · Oct 2026

10
Liked:Buen servicio y buena ubicación

via Nuitee

Kumuthadavi

Solo Traveller · Sep 2026

9
Liked:Overall, my stay at Novotel Santiago Las Condes was quite pleasant. The hotel is decent, comfortable and generally meets expectations. One area where I feel there could be some improvement is the friendliness and flexibility of the reception staff. I understand that I did not inform reception in advance that I wanted a “Pack & Go” breakfast for all three days, and I appreciate that the hotel has its own policies and procedures. The staff were simply following the rules, which I understand. However, I feel the situation could have been handled in a slightly warmer and more friendly manner, especially for guests who may not be familiar with the hotel’s procedures. Overall, it was not a bad experience, but a little more warmth and hospitality from the reception team would make the stay even better.
Disliked:NA

via Nuitee

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