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Rendezvous Heritage Hotel Queenstown

Queenstown · nz

Rendezvous Heritage Hotel Queenstown

8.4
Excellent3,302 reviews
  1. Hotel Collection
  2. /Hotels in Queenstown
  3. /Rendezvous Heritage Hotel Queenstown
ParkingSelf parking (surcharge)RestaurantSwimming poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Queenstown, nz

Spectacular Mountain Views

Immerse yourself in the breathtaking scenery of the Remarkables mountain range and Lake Wakatipu from the luxurious Heritage Queenstown. Crafted with centuries-old stone and cedar, this hotel is perfect for both business and leisure travelers, offering stunning views and just a 5-minute drive from the town centre.

Luxurious Amenities

Indulge in the outdoor swimming pool, spa pool, fitness centre, and sauna, followed by a delightful meal at the elegant restaurant. Stay connected with unlimited complimentary WiFi throughout your stay.

Modern Alpine Accommodation

Experience modern alpine-style accommodation in a serene setting. Choose from Deluxe rooms, 2-bedroom apartments, or spacious studio suites, catering to families and couples alike.

Experience the beauty of Queenstown at Heritage Queenstown - book your stay today!

Loading rooms and rates...

Location

How to Find Us

91 Fernhill Road

Queenstown · nz

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests. Please note that there is a 1.5% charge when you pay with a credit card. Please note that Heritage Queenstown requires a full accommodations plus a NZD $50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. Please note that children under 14 years of age stay free of charge when using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

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RENDEZVOUS HERITAGE HOTEL QUEENSTOWN

Guest Reviews

What Guests Say

8.4

Excellent

3,302 reviews

Highlights

  • +Comfortable rooms
  • +Good location
  • +Friendly staff
  • +Variety of food options

Could Improve

  • –Dirty rooms
  • –Unhelpful service
  • –Limited parking
  • –Expensive for quality
Cleanliness7.7

Several reviews mentioned dirty rooms and lack of refilled toiletries.

Service8.7

Mixed sentiments about staff; some negative but overall service praised.

Location9.3

Great location noted, despite some challenges accessing city transport.

Room Quality8.2

Mostly comfortable rooms, but some complaints about outdated furniture.

Amenities8.2

Amenities like the pool and food received positive feedback; some issues with maintenance.

Value for Money7.7

Perceived as expensive relative to quality; issues noted with amenities not meeting expectations.

Food and Beverage8.7

Food quality, especially at breakfast, was positively highlighted.

Overall Experience8.6

Mixed feelings overall, with a decent experience despite some major issues.

murray

Couple · May 2026

7

Good comfortable hotels reasonable price

Liked:Big rooms, good bar and restaurant
Disliked:Cleaning was below standard

via Nuitee

Leigh-ann

Couple · May 2026

10

Friendly staff and great lake views!

Liked:Really friendly staff, nice clean comfortable room. We had a Lakeview room with a balcony and it more than delivered! Great view of the lake from our room.

via Nuitee

Amal

Couple · May 2026

3

Not worth

Liked:Location is too good, grate walk experience. Pool area also meet expectations and houses keeping been really good
Disliked:When I get there for check in, wasn't felt goood customer service. The receptionist wasn't even simle or welcome approach. Never felt this much unwelcome experience before.

via Nuitee

Jacob

Solo Traveller · May 2026

7

Good but below expectations.

Liked:Great location. We had stunning views from our room.
Disliked:Dated interior does not really match the vibe from photos online. Staff were extremely busy and not as friendly as you might expect at a 4* hotel.

via Nuitee