Name: Novotel Queenstown Lakeside
Address: Cnr Earl St And Marine Parade, Queenstown, 9197
Rating: 8.4

Novotel Queenstown Lakeside | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Queenstown, nz

Spectacular Views

Experience breathtaking alpine, garden, and lake views from our contemporary rooms with private balconies.

Luxurious Amenities

Indulge in ski storage, spa pool, valet parking, and 24-hour room service. Enjoy local cuisine at Elements Restaurant and savor our rooftop honey.

Convenient Location

Located just a minute away from shops, restaurants, and nightlife, Novotel Queenstown Lakeside is the perfect hub for your Queenstown adventures.

Book now to experience the ultimate blend of luxury and convenience at Novotel Queenstown Lakeside!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

3,350 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–Dated rooms

Cleanliness8.1

Some reviews mentioned cleanliness issues, particularly with dirty corridors and old rooms.

Service9.6

Consistently positive feedback on staff friendliness and service quality.

Location9.6

Numerous mentions of excellent location regarding proximity to attractions.

Room Quality7.6

Several reviews indicated that rooms are dated and not well-maintained.

Amenities8.1

Amenities are lacking with additional charges for parking and breakfast issues.

Value for Money8.1

Some guests felt the hotel overpriced for what is offered, particularly given the conditions.

Food and Beverage7.6

Breakfast options were criticized for being unsatisfactory.

Overall Experience8.6

General sentiment was mixed, with some positive aspects overshadowed by negatives.

Soma

Family With Children · Jun 2026

Good

Liked:Location

Disliked:Bathroom was too small and fan was not working

via Nuitee

Barry

Solo Traveller · Jun 2026

Liked:Not good, the place is completely rundown needs upgrades staff not great never

via Nuitee

taunell45

Family With Children · Jun 2026

Close to most things in Queenstown

Liked:Hotel was very close to the main town area, walking distance to lake, bars, restaurants, playground etc. Beds were comfy Hotel was clean Buffet breakfast was good- kids loved it Cocktails at happy hour were awesome

Disliked:Room and decor dated No off street parking

via Nuitee

Sina

Solo Traveller · Jun 2026

Liked:- Close proximity to town, walking distance to everything - Our room was convenient, on the floor level close to the lobby - Concierge parking and bringing our car when required

Disliked:- 4 people but only 2 towels were provided

via Nuitee

Location

How to Find Us

Cnr Earl St And Marine Parade

Queenstown · nz

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival. Please note, there is a 2% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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