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Crowne Plaza Queenstown by IHG

Queenstown · NZ

Crowne Plaza Queenstown by IHG

8.6
Excellent2,396 reviews
  1. Hotel Collection
  2. /Hotels in Queenstown
  3. /Crowne Plaza Queenstown by IHG
WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Queenstown, NZ

Stunning Views and Convenient Location

The Crowne Plaza Queenstown offers breathtaking views of Lake Wakatipu and the Remarkable mountain range, all while being just a short walk from Queenstown's main attractions and the beach.

Luxurious Rooms and Dining Experience

Each room at the hotel features a balcony with courtyard, mountain, or lakeside views, modern design for comfort, flat-screen TV, and complimentary WiFi. Indulge in international cuisine at the on-site restaurant, threesixty, or relax with a drink in the lounge while enjoying the scenic beauty.

Relaxation and Recreation

Guests can enjoy a good night's sleep with the Sleep Advantage program, access the fully equipped fitness center, and benefit from complimentary ski gear storage. In the summer, unwind in the outdoor courtyard with live performances or join free Yoga sessions in January and February.

Book now to experience the perfect blend of luxury and convenience at Crowne Plaza Queenstown.

Loading rooms and rates...

Location

How to Find Us

93 Beach Street

Queenstown · NZ

+64 3 441 0095

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that there is a 2% charge when you pay with an American Express and JCB credit card. All other credit cards have a 2% credit card surcharge. Please note the bed and breakfast inclusive rates apply to the total number of adults as booked. Child breakfast rates will be charged in addition by the property directly. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

2,396 reviews

Highlights

  • +Friendly Staff
  • +Great Location
  • +Excellent Breakfast
  • +Good Amenities

Could Improve

  • –Cleanliness Issues
  • –Old Room Quality
  • –High Price for Some Rooms
Cleanliness8.2

There were a few complaints about cleanliness, including dirty tissues left behind.

Service9.2

Most reviews praised the staff for being friendly and accommodating, though there was one negative incident.

Location9.2

The hotel is ideally located close to town and many attractions, which was frequently highlighted positively.

Room Quality7.6

Some rooms were noted as needing upgrades and air conditioning issues were reported.

Amenities8.7

The breakfast and in-house restaurant received positive mentions, and parking was appreciated.

Value for Money8.1

While generally good, some guests felt the price was high for the room quality.

Food and Beverage9.2

Breakfast was described as excellent and many found the dining options convenient.

Overall Experience8.7

Positive overall sentiment with a few issues that guests encountered, but many would recommend the hotel.

Imelda

Couple · Sep 2026

9

Enjoyed my 4 day stay. The views were amazing and it was so convenient to the centre of town.

Liked:Clean and tidy. Very convenient to shops and restaurants. Staff were helpful and friendly.

via Nuitee

Va

Extended Group · Sep 2026

8

Dated but excellent location and spacious rooms

Liked:Perfect location to everything
Disliked:Bit dated

via Nuitee

Mark

Couple · Sep 2026

9
Liked:Great location and the staff were very helpful.

via Nuitee

GSando

Couple · Sep 2026

9

Great place would stay here again.

Liked:Location to the centre of town was excellent. Great views from a he room and comfortable bed.
Disliked:We were on the 7th floor and the lift only went to the 6th floor so you had to walk up stairs to get to the 7th floor, not good carrying heavy cases.

via Nuitee

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