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Candlewood Suites Richmond North-Glen Allen by IHG

Glen Allen · US

Candlewood Suites Richmond North-Glen Allen by IHG

6.9
Good416 reviews
  1. Hotel Collection
  2. /Hotels in Glen Allen
  3. /Candlewood Suites Richmond North-Glen Allen by IHG
WiFi availableParkingFree ParkingAccessible parkingSnack barScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Glen Allen, US

Fully Equipped Kitchen and BBQ Facilities

The Glen Allen Candlewood Suites offers rooms with a fully equipped kitchen and dishwasher, perfect for guests looking for a home-away-from-home experience. Additionally, guests can enjoy picnic-style meals using the BBQ facilities located beneath the outdoor pavilion.

Convenient Amenities and Services

Enjoy cable TV, plush seating, a work desk, and ironing facilities in the cozy rooms at Candlewood Suites Richmond North-GlenAllen. The Candlewood Cupboard provides a variety of drinks and snacks throughout the day, ensuring a comfortable stay for all guests.

On-Site Fitness Center and Business Services

Stay active at the on-site fitness center or take advantage of the laundry facilities during your stay. The business center offers convenient services such as a public computer, fax, and printing services, catering to both leisure and business travelers.

Book your stay at Candlewood Suites Richmond North-GlenAllen for a convenient and comfortable experience near Downtown Richmond and the airport.

Loading rooms and rates...

Location

How to Find Us

10609 Telegraph Road

Glen Allen · US

+1 804-262-2240

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.9

Good

416 reviews

Highlights

  • +Friendly staff
  • +Good location

Could Improve

  • –Dirty environment
  • –Poor customer service
Cleanliness4.9

Many reviews mention cleanliness issues, including dirty rooms, dust, and infestations.

Service8.4

Mixed reviews on service, with some mentioning friendly staff but numerous complaints about customer service.

Location8.9

Location received positive comments; convenient and accessible.

Room Quality6.9

Room quality has mixed sentiments with a few positives, but notable complaints about condition and cleanliness.

Amenities6.4

Amenities were mentioned positively in a few reviews, but overall satisfaction is low due to missing items.

Value for Money5.9

Multiple reviews indicate that the hotel does not provide good value, mainly due to cleanliness and maintenance issues.

Food and Beverage5.9

Lack of food and beverage options was noted with no free breakfast available.

Overall Experience7.8

Overall, the experience was marred by several complaints but some positive aspects noted.

Komi

Solo Traveller · Aug 2026

8

Besides the customer service there's nothing to talk about

Liked:I like the design of the room and the bed. Everything looks clean
Disliked:The staff were poor I've asked how to use the microwave and no one to help us

via Nuitee

Taylor

Solo Traveller · Aug 2026

9

Definitely a good pick.

Liked:Room was super clean. Bathroom was super clean. The fitness center actually had dumbbells up to 50s and the laundry was free to use!! They had a little snack shop with drinks snacks and food. Very close to a lot of restaurants and a grocery store. Water pressure is amazing and water temp gets super hot too.
Disliked:Honestly the only thing that could have been a bit better was one of the elevators was down but it wasn’t a huge deal. Didn’t ever have to wait too long.

via Nuitee

Todd

Solo Traveller · Aug 2026

5

Very noisy in room

Liked:It was nice that we could bring our dog
Disliked:The bed was very hot and not very comfortable. The air conditioning was too loud but then when we turned it down the fridge made a clicking noise from the freezer and allowed fan noise from the fridge. We basically couldn't sleep because of all the noise.

via Nuitee

Barry

Extended Group · Jul 2026

1
Disliked:I was double charged thru Booking.com and still don't have it resolved

via Nuitee

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