Name: SpringHill Suites by Marriott Richmond North/Glen Allen
Address: 9701 Brook Road, Quail Walk, VA 23059
Telephone: +1 804-266-9403
Rating: 7.3

SpringHill Suites by Marriott Richmond North/Glen Allen, Quail Walk | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Quail Walk, us

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the indoor pool, on-site gym with hot tub, and well-equipped suites featuring microwaves, refrigerators, and work desks.

Entertainment and Dining: Cable TV with HBO, wet bar area, American breakfast served daily, and dinner delivery service from local restaurants.

Convenience at Your Fingertips: Lobby coffee and newspaper, free WiFi in public areas, and coin-operated laundry service available.

Book your stay at the SpringHill Suites Richmond Virginia Center for a delightful blend of relaxation and top-notch service.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

567 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Dirty rooms
–Unreliable amenities

Cleanliness5.0

Many reviews mention issues with dirty rooms and unclean conditions.

Service9.0

Staff were described as friendly and accommodating, especially in handling issues.

Location9.0

Multiple reviews highlight the hotel's good location near shops and restaurants.

Room Quality5.5

Several reviews noted problems with room quality, including maintenance issues.

Amenities6.5

Guests expressed disappointment about the pool being closed and other amenity issues.

Value for Money7.8

Mixed reviews on value due to varying experiences with cleanliness and service.

Food and Beverage7.5

Breakfast quality was appreciated but there were issues like the juice machine being down.

Overall Experience8.0

Overall sentiment is mixed; while some enjoyed their stay, many faced significant issues.

william

Family With Children · Aug 2026

Liked:The cranberry juice was good

Disliked:The breakfast supervisor was very rude. She was closing lids and putting food away as people were getting breakfast. Most hotels stop serving breakfast at 10 am. They stop serving at 9:30. She didn't even want people sitting in the breakfast area after 9:30. She did not want to replenish food that was low in stock.

via Nuitee

Couple · Aug 2026

Liked:I love this secluded location

Disliked:I didn’t get to enjoy the pool because the water was murky in my personal opinion

via Nuitee

Marcy

Couple · Aug 2026

Liked:Amazing location very clean

via Nuitee

Tricia

Solo Traveller · Jul 2026

Liked:The staff was so friendly. The room was great and the extras we loved. (Pool and exercise room). We will definitely stay there again!

Disliked:The elevators. They need some improvement

via Nuitee

Location

How to Find Us

9701 Brook Road

Quail Walk · us

+1 804-266-9403

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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