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Suites Plaza del Rio - Family Hotel Malecón Centro

Puerto Vallarta · MX

Suites Plaza del Rio - Family Hotel Malecón Centro

8.7
Excellent361 reviews
  1. Hotel Collection
  2. /Hotels in Puerto Vallarta
  3. /Suites Plaza del Rio - Family Hotel Malecón Centro
WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelinesNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Terrace, Family rooms

Location

Puerto Vallarta, MX

Luxurious Accommodation with Vibrant Décor

Experience a vibrant stay at Suites Plaza del Rio - Family Hotel Malecón Centro, offering colourful studios and apartments with essential amenities like a kitchen, balcony, and seating area.

Convenient Dining and Services

Indulge in international cuisine at the on-site restaurant or explore nearby dining options. Take advantage of services like room service, car rental, and tour desk for a hassle-free stay.

Ideal Location for Exploring

Located near Los Muertos Beach and Puerto Vallarta Cathedral, this hotel is a perfect base for exploring Cuale Island, Plaza Caracol Shopping Mall, and more. Book now for a memorable family getaway!

Loading rooms and rates...

Location

How to Find Us

Hidalgo,116

Puerto Vallarta · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

361 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Spacious accommodations

Could Improve

  • –Noisy environment
  • –Uncomfortable beds
  • –Limited pool amenities
Cleanliness8.3

Several issues reported with furniture comfort and room smell.

Service9.3

The staff provided excellent service, making guests feel cared for.

Location9.3

Multiple reviews praised the excellent location of the hotel.

Room Quality7.8

Some discomfort reported with bed quality and room noise.

Amenities8.3

Amenities such as kitchen and location are appreciated, but some maintenance issues noted.

Value for Money8.8

Good value for the price with spacious rooms and kitchen availability.

Food and Beverage8.8

Not much feedback on food and beverage, but quality expected for hotel tier.

Overall Experience9.0

Positive experiences overall, despite some issues; rebooking noted.

Hilda

Extended Group · Jul 2026

10

Muy agradable estancia en cuanto costo y servicio

Liked:Limpieza y accesibilidad

via Nuitee

Paul

Solo Traveller · Jun 2026

9

Clean, convenient and friendly staff

Liked:Location and roof top pools
Disliked:In need of modernization

via Nuitee

Jorge

Solo Traveller · May 2026

7
Liked:Size of apartment, kitchen had everything you needed and balcony
Disliked:No air conditioning in kitchen and living room, just a fan so it was hot .sewage smell which went to the bedroom. I found the card on the kitchen table telling me the price of every item very tacky. Like 35 cents for a fork , the front desk upon checking in expected me to wear a wrist band the whole 18 days there, absolutely ridiculous. The worst experience and the reason I won't come back was when I checked in the standard take your credit card for a hold if you cause any damage which is common practice. The problem was when I checked out the young women there with glasses, she asked me if there was a hold on my card to remove. We'll the person when I checked in never put the hold on the credit card ,not my fault. But this women was very vocal about like it was my fault, made bad face about. I finally said look i gave the card there was no damage, my room was checked, still holding me . I said look i must catch a flight, I never had this experience, I'm a full time world traveler and this left a bad taste in my mouth. I was going to go back for a month, so I will never go to this property.

via Nuitee

Jorge

Solo Traveller · May 2026

8
Liked:Apartment size comfort , everything you need in a kitchen , nice balcony with ocean view
Disliked:The sewage smell from the bathroom to the room ,only fan no ac in the kitchen living room . The good stay turned into bad experience when I checked out , the front desk clerk asked me if the customery hold on the credit card was placed on my card through my bank . I said I never saw it , this wasn't my fault if the desk clerk when I checked it didn't do it . I did give her my card so I assumed she did. She made me feel it was my fault, I will never go back

via Nuitee

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