Puerto Vallarta · MX

Marriott Puerto Vallarta Resort & Spa

Name: Marriott Puerto Vallarta Resort & Spa
Address: Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, 48354
Telephone: +52 322 226 0000
Rating: 9

Exceptional457 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Puerto Vallarta, MX

Luxury Resort with Private Beach and Infinity Pool

Private Beach and Infinity Pool: Enjoy exclusive access to a private beach area and unwind by the infinity pool with stunning views of Banderas Bay.

Ohtli Spa and Wellness Facilities: Indulge in luxury at the Ohtli Spa with a range of treatments, indoor pool, hot tub, and steam bath. Stay active at the gym or tennis courts.

Gourmet Dining and Ocean Views: Experience a culinary journey at the 4 on-site restaurants offering diverse cuisines. Sip on cocktails at the Lobby Bar while soaking in panoramic ocean views.

Escape to paradise at our luxury resort - book now to experience the ultimate relaxation and indulgence!

Loading rooms and rates...

Location

How to Find Us

Paseo La Marina Norte 435, Marina Vallarta

Puerto Vallarta · MX

+52 322 226 0000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Puerto Vallarta · MX

Marriott Puerto Vallarta Resort & Spa

Exceptional457 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Puerto Vallarta, MX

Luxury Resort with Private Beach and Infinity Pool

Private Beach and Infinity Pool: Enjoy exclusive access to a private beach area and unwind by the infinity pool with stunning views of Banderas Bay.

Ohtli Spa and Wellness Facilities: Indulge in luxury at the Ohtli Spa with a range of treatments, indoor pool, hot tub, and steam bath. Stay active at the gym or tennis courts.

Gourmet Dining and Ocean Views: Experience a culinary journey at the 4 on-site restaurants offering diverse cuisines. Sip on cocktails at the Lobby Bar while soaking in panoramic ocean views.

Escape to paradise at our luxury resort - book now to experience the ultimate relaxation and indulgence!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

457 reviews

Highlights

+Clean and lovely place
+Great property
+Wonderful staff
+Beautiful wedding venue

Could Improve

–Incompetent restaurant and bar supervisor
–Food quality complaints
–Billing issues

Cleanliness8.8

The rooms felt fresh, modern, and impeccably clean.

Service9.3

Every team member we encountered was genuinely warm, professional, and went out of their way to ensure our family was comfortable.

Location9.3

Beautiful location with access to a stunning view.

Room Quality9.3

The recent updates made the rooms feel fresh and modern.

Amenities9.3

Well-maintained pool area and grounds, perfect for relaxing.

Value for Money8.8

Standard quality for this hotel tier.

Food and Beverage8.3

Mixed reviews, with complaints about food quality from the restaurant.

Overall Experience8.8

Overall a wonderful stay with some service hiccups.

jessecah2026

Family · Jul 2026

Don't stay here!

Liked:Our stay at this hotel was extremely disappointing and fell far below our expectations. The day before our arrival, a guest was tragically killed by a crocodile on the beach. While we understand that unforeseen incidents can occur, we were never informed of this event prior to or upon check-in, which was concerning given the potential safety implications. Additionally, the hotel was preparing to close for renovations, but this was never disclosed before our stay. As a result, the property was severely understaffed. The Kids Club was unavailable because the staff member responsible for it had resigned, leaving our children without one of the amenities we specifically expected and paid for. The overall condition of the resort was poor. The property appeared dirty, service was noticeably lacking, and staffing shortages affected nearly every aspect of the experience. During the World Cup, several of the resort's restaurants were unavailable to hotel guests because reservations had been given to local patrons, despite our paying resort fees and daily charges with the expectation of full access to the amenities. To make matters worse, the resort experienced a power outage that lasted more than 12 hours during our stay. With temperatures exceeding 90°F, there was no air conditioning for an extended period, making the accommodations extremely uncomfortable. Overall, this property did not meet the standards of a four-star hotel. The lack of communication, poor maintenance, staffing issues, limited amenities, and service failures made for a very disappointing vacation. I would not recommend staying here based on our experience.

via tripadvisor

589karid

Family · Jun 2026

Disappointing end to our stay. Hotel needs better communication.

Liked:Our stay was mostly enjoyable until the final night, when our experience took a dramatic turn. Around 3:00 a.m., the power went out and remained out for several hours. Without electricity, we had no air conditioning in extremely hot and humid conditions and were unable to charge our phones before leaving for the airport later that afternoon. Just as the electricity finally began to come back on, the water service stopped for about 30 minutes (brown water), leaving us unable to shower or prepare for our travel day. While the water was eventually restored, it only added to the frustration of an already stressful morning. What was most disappointing was the complete lack of communication, as the front desk phone went unanswered multiple times. There were no updates, announcements, or notices explaining what was happening or when service might be restored. We had to contact the front desk ourselves for information. When my husband went downstairs to the front desk at about 7:00 a.m., we were told there was little they could do until the manager arrived at 9:00 a.m. We were offered another room, but with our airport departure only four hours away, moving rooms wasn't a practical solution. To make an already stressful stay even more unsettling, we learned that a man had been killed by a crocodile nearby. Surprisingly, the hotel never communicated this incident to guests. We only became aware of it after a family member in the US contacted us because the tragedy had made national news. While we understand the incident was beyond the hotel's control, timely communication would have helped guests better understand the situation and any potential safety considerations. We also understand that unexpected emergencies and utility outages can happen and are not always within a hotel's control. However, how a hotel communicates with and cares for its guests during those situations is within its control. Better communication, more attentive service, and a sincere effort to assist guests would have made a significant difference.

via tripadvisor

Marc

Solo Traveller · Jun 2026

Liked:The Location

Disliked:The Hotel would need some refurbishment.

via Nuitee

SAYRA

Couple · Jun 2026

Overall great experience

Liked:Great! Staff was friendly

Disliked:More restaurants

via Nuitee

Location

How to Find Us

Paseo La Marina Norte 435, Marina Vallarta

Puerto Vallarta · MX

+52 322 226 0000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.