Puerto Vallarta · MX

Costa Sur All Inclusive Resort

Name: Costa Sur All Inclusive Resort
Address: Carretera a Barra de Navidad 4.5, Puerto Vallarta, 48390
Telephone: +52 322 226 8050
Rating: 8.6

8.6

Excellent761 reviews

WiFi availableFree WiFiParkingFree ParkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Puerto Vallarta, MX

Luxurious All-Suite Hotel in Puerto Vallarta

Private Ocean Lagoon and Outdoor Pools: Enjoy the exclusive private ocean lagoon and relax in one of the two outdoor swimming pools at Costa Sur Resort & Spa.

Fitness Center and Spa Services: Stay active and pamper yourself with the fitness center and spa services available on-site, ensuring a rejuvenating stay.

Delicious Dining Options: Indulge in Mediterranean and international cuisine at the Sunset Terrace and La Cascada Restaurant, and unwind with a refreshing drink at the Barefoot Bar.

Book your stay at Costa Sur Resort & Spa now for an unforgettable experience in Puerto Vallarta, Mexico!

Loading rooms and rates...

Location

How to Find Us

Carretera a Barra de Navidad 4.5

Puerto Vallarta · MX

+52 322 226 8050

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The property is insured against damages to third parties and their belongings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Puerto Vallarta · MX

Costa Sur All Inclusive Resort

8.6

Excellent761 reviews

WiFi availableFree WiFiParkingFree ParkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Puerto Vallarta, MX

Luxurious All-Suite Hotel in Puerto Vallarta

Private Ocean Lagoon and Outdoor Pools: Enjoy the exclusive private ocean lagoon and relax in one of the two outdoor swimming pools at Costa Sur Resort & Spa.

Fitness Center and Spa Services: Stay active and pamper yourself with the fitness center and spa services available on-site, ensuring a rejuvenating stay.

Delicious Dining Options: Indulge in Mediterranean and international cuisine at the Sunset Terrace and La Cascada Restaurant, and unwind with a refreshing drink at the Barefoot Bar.

Book your stay at Costa Sur Resort & Spa now for an unforgettable experience in Puerto Vallarta, Mexico!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

761 reviews

Highlights

+Friendly staff
+Great location
+Family-friendly environment

Could Improve

–Room quality issues
–Food and beverage quality needs improvement

Cleanliness8.0

Rooms are described as needing significant maintenance and cleanliness issues were noted.

Service9.5

Staff was described as helpful and friendly, providing good service at various points.

Location9.0

The location was praised for convenience to town and a great ocean view.

Room Quality8.0

Rooms in the south tower were mentioned as needing overhauls and being dated.

Amenities9.0

The resort environment and activities were mentioned positively.

Value for Money8.4

Concerns were raised about receiving good value for the price paid.

Food and Beverage8.0

Food quality received multiple negative comments, with drinks described as mediocre.

Overall Experience9.0

Guests had positive feelings despite some criticisms, indicating a generally enjoyable stay.

amparos371

Couples · Aug 2026

Menos mal que era mi último día 🙏🏼😎

Liked:No hay vigilancia. No cámaras de seguridad. A los del frente de nuestra abitacion trataron de entrar a su cuarto si no es por mi esposo que escuchó. Sabrá Dios. Cuiden sus puertas ductos y lo que se necesite. There is no security—no security cameras. Someone tried to break into the room across from ours; it was only thanks to my husband hearing it that they didn't get in. God only knows what might have happened. Be sure to secure your doors, vents, and anything else necessary. Be safe🙏🏼 room 2 xty I

via tripadvisor

Erika

Extended Group · Aug 2026

You get what you pay for and I’m not mad about it !

Liked:The location was everything the view breathtaking ! The staff 10/10 !

Disliked:It’s a little out dated, the food offered was very simple, and not many options. Also I thought I paid for all inclusive through Booking, but when I arrived it was a 168 dollar charge per day for all inclusive .

via Nuitee

Irina

Couple · Aug 2026

Wouldn’t recommend to anyone.

Disliked:"Overall, this hotel suffers from very poor organization. For instance, you have to wait in line to check in for lunch, even when there are plenty of empty tables. It is incredibly frustrating to stand there watching people who finished breakfast hours ago just sitting around and playing on their phones. Getting a reservation for the evening restaurant is a complete joke. After several unsuccessful attempts, we simply gave up and didn't even bother going. The beach was closed for a few days supposedly due to 'high tide,' yet the beach at the neighboring Hilton resort was open and completely fine. The ocean entrance at Costa Sur is very rough and rocky with strong waves. We ended up just walking over to the Hilton to enjoy the soft sand and clear water, though there were quite a few vendors around. Be prepared to wait forever for the elevators, too. Having only two small elevators for a 14-story building drove us absolutely crazy. Furthermore, the building and its facilities are very outdated and are long overdue for a remodel. As for the Wi-Fi, it worked decently on the 10th floor but was virtually nonexistent downstairs and down by the beach. On a positive note, the staff is very friendly and welcoming. I especially want to mention Veronica, who was absolutely sweet and helpful."

via Nuitee

Ruby

Extended Group · Jul 2026

I will never stay on this property is over priced

Liked:The employees

Disliked:Rooms were not at standard no amenities like shampoo soaps we had to call for cleaning

via Nuitee

Location

How to Find Us

Carretera a Barra de Navidad 4.5

Puerto Vallarta · MX

+52 322 226 8050

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.