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Catalonia Riviera Maya Resort & Spa- All Inclusive

Puerto Aventuras · MX

Catalonia Riviera Maya Resort & Spa- All Inclusive

8.3
Excellent1,208 reviews
  1. Hotel Collection
  2. /Hotels in Puerto Aventuras
  3. /Catalonia Riviera Maya Resort & Spa- All Inclusive
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Puerto Aventuras, MX

Luxurious All-Inclusive Resort and Spa

Escape to the Catalonia Riviera Maya Resort and Spa for a perfect blend of relaxation and adventure.

Endless Activities for All Ages

From swimming pools to a fully equipped spa and a children's club, there's never a dull moment at this resort.

Entertainment and Fitness

Enjoy daily and nightly entertainment, shopping, and dancing at the hotel's nightclub. Stay active at the state-of-the-art fitness center and tennis courts.

Book now to experience the ultimate getaway at the Catalonia Riviera Maya Resort and Spa!

Loading rooms and rates...

Location

How to Find Us

Avenida Xcacel, Lote 1, Plano 2, Manzana 18

Puerto Aventuras · MX

+52 984 875 1020

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in, special requests cannot be guaranteed and may incur additional charges. Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment. Be aware if paying in cash, only currency accepted is Mexican Pesos and the exchange rate might change before you pay. Please note, extra beds are available upon request only. When booking more than 4 rooms, different policies and additional supplements may apply. Once the reservation is made, the hotel will get in touch with the customer to agree on how to prepare the prepayment. Please note that guests must present the credit card used to make the reservation upon arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee. Please note that upon arrival at the front desk, an environmental tax of $25.460 MXN per person, per night must be paid. Any changes to the number of people or travel dates made to an original reservation may incur an additional cost, which must be checked with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,208 reviews

Highlights

  • +Clean and spacious rooms
  • +Attentive and friendly staff
  • +Good location for excursions
  • +Variety of amenities

Could Improve

  • –Issues with food hygiene
  • –Repetitive buffet options
  • –Noise disturbances reported
Cleanliness8.1

Mentioned as very clean but issues with food hygiene reported.

Service8.6

Overall service was praised with specific compliments to attentive staff.

Location8.6

Well-located for excursions, positive remarks in multiple reviews.

Room Quality8.6

Clean, spacious, and comfortable rooms were highlighted.

Amenities8.6

Spa, restaurants, and entertainment were positively reviewed.

Value for Money8.1

Concerns about certain services not matching expectations, hence lowered.

Food and Beverage7.5

Mixed reviews; buffet noted as repetitive and hygiene issues reported.

Overall Experience8.6

General sentiment was positive despite some issues.

Patrick

Family With Children · Oct 2026

10

Beautiful property, very clean, super friendly staff

Liked:I liked the Swimming pools, everything was clean. Most of the restaurants were really nice. The buffet was really nice, the staff was extremely nice and helpful. We really like the fact that we were able to book short excursions and rent a car directly there :)
Disliked:Maybe a bit less salesy. The first 3 or 4 days every time someone saw us they were trying to sell us something and that was not something we appreciated, we just wanted to enjoy our time and it would've been ok once but I think we were approached at least 4 times.

via Nuitee

Alicia

Family With Children · Sep 2026

10

Family friendly resort

Liked:Friendly staff, professional, and efficient. Everyone was helpful when I asked for assistance.
Disliked:Pool bar bartender ignoring non-spanish speaking patrons. Waited 30 minutes for drinks. He was busy but obviously ignored us.this occured our first day and we stopped going to the swim up bar. Went else where for drinks and brought to pool.

via Nuitee

Tricia

Solo Traveller · Aug 2026

4
Liked:We love the area! Puerto Aventuras is beautiful. Love the people and that it is within walking distance to the marina. Staff is wonderful. They are very attentive and helpful.
Disliked:Drinks are not good. Food is below average to horrible. Cafe and the smoothie bar were not open at all during our stay. Constant bothering us about their club stuff and spa. We did get a massage and used the hydrotherapy circuit. Spa is very dated, some aspects did not work, no hot tub, no cold plunge as described to us.

via Nuitee

ewelch004

Couple · Aug 2026

8

Nice quiet place, away from the city.

Liked:This is a great little resort, away from Cancun. It takes a bit to get there, but is a nice quiet place to stay and relax. The little town with a marina in the middle gives a nice place to explore, They have a dolphin place there and plenty of deep sea fishing boats for hire. The resort itself is a little older, but very well kept. Room was in great shape, food was good with lots of variety. Small beach area with from shore snorkeling.
Disliked:Need to keep a pool open longer into the evening, they all seemed shut down not long after sunset. Some kind of fans in the buffet dinning area, when there was no sea breeze, it got very uncomfortable, couple fans would have gone a long way.

via Nuitee

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