Name: Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG
Address: 3101 North Dallas Parkway, Plano, TX 75093
Rating: 8.5

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Holiday Inn Express Hotel & Suites Plano West - Frisco by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingAccess to nearby outdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Plano, us

Convenient Location and Complimentary Shuttle Service

Ideally situated just 20 minutes from Dallas and close to the Shops at Willow Bend, Holiday Inn Express Hotel & Suites Dallas North Tollway North Plano offers free shuttle service to local attractions, making exploration a breeze.

Modern Amenities and Fitness Facilities

Each vibrantly decorated room is equipped with free Wi-Fi, a 32-inch flat-screen TV, coffee maker, and work desk. Guests can also enjoy the 24-hour gym with top-of-the-line equipment and a business center for all their needs.

Delicious Breakfast Options

Start your day right with a complimentary continental breakfast served every morning at The North Plano Holiday Inn Express, ensuring you are fueled up for a day of adventures.

Book now to experience a perfect blend of comfort and convenience at our hotel!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.5

Excellent

442 reviews

Highlights

+Friendly staff
+Clean rooms
+Comfortable beds

Could Improve

–Poor breakfast quality
–Uncomfortable furniture
–Cleanliness issues

Cleanliness7.9

Guests noted issues such as dirty carpets and broken tiles, indicating a need for improvement.

Service9.4

Overall, the staff received positive feedback, though there were minor complaints about a specific staff member.

Location8.9

Convenient location was appreciated, though some guests found nearby dining options lacking.

Room Quality8.3

Mixed reviews regarding room quality; some found them comfortable while others mentioned the need for updates.

Amenities7.9

The pool condition was a concern, with reports of cleanliness affecting its use.

Value for Money8.8

Guests generally felt they got a fair value for their stay, despite some pricing concerns.

Food and Beverage7.9

While breakfast received mixed reviews, there were praises for specific offerings.

Overall Experience8.9

Most guests had enjoyable stays and appreciate the positives despite some issues.

Quiana/ Brandi

Solo Traveller · Jun 2026

Liked:Everything

via Nuitee

Johnny

Solo Traveller · May 2026

Was a good stay. Will stay there again

Liked:The lady at the front desk was very friendly And helpful.

Disliked:Was no wash cloths in the bathroom.

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Kristy

Family With Children · May 2026

Dirty Grounds

Liked:The front desk staff and kitchen staff were fantastic

Disliked:I have never stayed in a hotel where housekeeping did not come to my room and clean. If they did not want to clean , the least they could do is empty trash and give new towels. I came on Friday night. There is rust coming from the bathtub /shower, and I just disregard that. But there was a hair on the wall in the shower. Not mine. So I disregarded that. However in the morning I left my room at 8:45 am and came back at 11:30 or so at night and the place was left the way I left it. Nothing done. I was nice enough to put the used towels in a pile. They were still there. The beds were not made and the trash was not emptied. With all of these things NOT being done, of course one can assume the place isn’t clean. I notice smaller things like dirty bottom of toilet, trash on the floor. I called down to the front desk and complained. The nice man at the desk apologize and gave me clean towels. I also asked him for trash bags so that I could empty my own trash and put the used towels in a bag for housekeeping the next day. I am so grossed out. I took all of my blankets and comforters I traveled with and used them on top of the dirty beds . I will NEVER return there. I would have never gotten this service at Hilton, however they were sold out as well as Marriott . I learned my lesson, never again, will I ever stay at a Holiday Inn. I know realized maybe we should have changed rooms but the front desk never offered and I didn’t demand it . So that’s my fault . I don’t want to be rude to the staff and I want my $50 incidental charge returned !

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Chris

Family With Children · Apr 2026

Liked:Everything

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Location

How to Find Us

3101 North Dallas Parkway

Plano · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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