Name: The Clara Hotel Plano, Tapestry Collection by Hilton
Address: 8201 Preston Road, Plano, TX 75024
Rating: 8.6

The Clara Hotel Plano, Tapestry Collection by Hilton | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Plano, us

Unique Loft-Style Rooms and Eco-Friendly Design

Experience the charm of exposed brick walls and polished concrete floors in our loft-style rooms, adorned with local Texas artwork. Stay eco-conscious with modern amenities like an iPod docking station and waterfall showerhead.

Vibrant Courtyard Social Area and Premium Facilities

Relax in our 6,000 square-foot courtyard featuring a heated outdoor pool, fire pit, BBQ facilities, and an outdoor stage for entertainment. Enjoy access to a fitness center, sauna, and more for a premium stay experience.

Upscale Dining and Entertainment Options

Indulge in American cuisine at The Loft restaurant amidst grand chandeliers and unique cocoon chairs. Unwind in the lounge area with a library and game room, and don't miss out on daily happy hour specials at the bar.

Book now to experience luxury and sustainability at NYLO Plano at Legacy.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

549 reviews

Highlights

+Clean and smells good
+Friendly and helpful staff
+Great location
+Good value for money
+Legendary bar service

Could Improve

–Room curtain issues
–Loud construction noise
–Shower leaking

Cleanliness8.5

Clean and smells good; some complaints regarding room window treatments.

Service9.2

The staff, especially Marcus, Sandra, Su Howg, and Sheridan, received consistently high praise for their service.

Location9.0

Fantastic location surrounded by various dining options and shops.

Room Quality7.4

Room’s curtains and blinds did not fully close, causing sleep disturbances due to sunlight.

Amenities8.5

General amenities are standard with good air quality and lighting.

Value for Money8.7

Guests felt they received great value based on previous stays and overall hotel experience.

Food and Beverage9.0

The bar staff, especially Sandra, provided legendary customer service.

Overall Experience8.6

Overall experience was positive with many guests indicating they would return.

Mayu

Solo Traveller · Jun 2026

Good stay for the occasion

Liked:Very clean and located near good food and shopping locations

Disliked:No fridge in the room and public areas smell of room freshener was too strong.

via Nuitee

Stella

Extended Group · Jun 2026

Will not stay here again

Liked:Good location

Disliked:Noisy

via Nuitee

S184VFmichellet

Couples · May 2026

Beautiful and friendly boutique hotel

Liked:Check in was seamless. Our hotel room was very clean and inviting. With this being a boutique hotel, I expected our room to be quite small, however, it was very large and I was very impressed with the size of the living and dining space in the room. The hotel is undergoing rebranding and renovations but it was not loud or inconvenient. The restaurant was cozy but it was temporary because the larger restaurant will be opening next week along with a speakeasy. The hostess, Eden, was amazing. Very warm and friendly.

via tripadvisor

X8686GZstevens

Family · May 2026

Horrible experience at NYLO

Liked:Our stay at the NYLO Dallas Plano Hotel was without question the worst hotel stay we have ever had. We booked a block of rooms for our son’s wedding. No one ever told us the hotel is under construction with major renovations. The property was recently purchased by a new owner and will be called The Clara Hotel. With the construction in the front desk/lobby area, amenities were extremely limited. There were few places we could congregate to visit with our out-of-town guests. They should have had the courtesy to tell us so we could have the option of staying at another hotel. That was the tip of the iceberg. In our room, the shade was broken. The chain the raises and lowers the shade was detached. I immediately informed the front desk of the issue, but it was never repaired during our 3-night stay. Others in our party had issues with burned out light bulbs that were not replaced, and blow dryers that would produce smoke and a burning odor. I talked with Omor, the hotel manager, about these issues. He told me the construction was mentioned on the hotel website, which was not. He said he would talk with the sales department and get back to me. He did not. The hotel’s lack of customer service is a blight on the Hilton brand. My personal recommendation: If you’re looking for a nice hotel to stay in Plano, avoid this one. There are many other hotels in the immediate area.

via tripadvisor

Location

How to Find Us

8201 Preston Road

Plano · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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