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The Clara Hotel Plano, Tapestry Collection by Hilton

Plano · US

The Clara Hotel Plano, Tapestry Collection by Hilton

8.6
Excellent572 reviews
  1. Hotel Collection
  2. /Hotels in Plano
  3. /The Clara Hotel Plano, Tapestry Collection by Hilton
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Plano, US

Unique Loft-Style Rooms and Eco-Friendly Design

Experience the charm of exposed brick walls and polished concrete floors in our loft-style rooms, adorned with local Texas artwork. Stay eco-conscious with modern amenities like an iPod docking station and waterfall showerhead.

Vibrant Courtyard Social Area and Premium Facilities

Relax in our 6,000 square-foot courtyard featuring a heated outdoor pool, fire pit, BBQ facilities, and an outdoor stage for entertainment. Enjoy access to a fitness center, sauna, and more for a premium stay experience.

Upscale Dining and Entertainment Options

Indulge in American cuisine at The Loft restaurant amidst grand chandeliers and unique cocoon chairs. Unwind in the lounge area with a library and game room, and don't miss out on daily happy hour specials at the bar.

Book now to experience luxury and sustainability at NYLO Plano at Legacy.

Loading rooms and rates...

Location

How to Find Us

8201 Preston Road

Plano · US

+1 972-624-6990

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

572 reviews

Highlights

  • +Clean and smells good
  • +Friendly and helpful staff
  • +Great location
  • +Good value for money
  • +Legendary bar service

Could Improve

  • –Room curtain issues
  • –Loud construction noise
  • –Shower leaking
Cleanliness8.5

Clean and smells good; some complaints regarding room window treatments.

Service9.2

The staff, especially Marcus, Sandra, Su Howg, and Sheridan, received consistently high praise for their service.

Location9.0

Fantastic location surrounded by various dining options and shops.

Room Quality7.4

Room’s curtains and blinds did not fully close, causing sleep disturbances due to sunlight.

Amenities8.5

General amenities are standard with good air quality and lighting.

Value for Money8.7

Guests felt they received great value based on previous stays and overall hotel experience.

Food and Beverage9.0

The bar staff, especially Sandra, provided legendary customer service.

Overall Experience8.6

Overall experience was positive with many guests indicating they would return.

Tiauna

Couple · Sep 2026

8

Very cozy

Liked:I think the upgrades are great!!
Disliked:The only thing is there is no fridge or microwave in the room which I guess makes sense for the type of hotel this is but also the bathroom sink is super small spaced!

via Nuitee

Chantalle

Family With Children · Aug 2026

10
Liked:;)

via Nuitee

Irene

Solo Traveller · Aug 2026

2

I have stayed before was good but this time it wasn’t so good

Liked:The property is very clean
Disliked:They had an outage I know it was not there fault , but it was dark in the room scary being there and very hot they never stopped the party so there was a lot of people all over the place

via Nuitee

Connector31491401976

Business · Aug 2026

4

Disappointment

Liked:Stayed here for a week with no microwave and no fridge, management refused to let me warm up food that I paid over $100 even though it was communicated to me that they do have a microwave in the back. Would not recommend, pool was not well kept and bartender at bar by pool was so incredibly intoxicated she could not comprehend nor probably ring in my order. Our tv in our room would boot me out of my accounts/including YouTube almost every 20 minutes even though it repeatedly asks you to log in. Highly disappointing experience more than likely would not recommend.

via tripadvisor

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