Phu Quoc · VN
The Shells Resort & Spa Phu Quoc
8.4
Excellent130 reviews
THE SHELLS RESORT & SPA PHU QUOC
Phu Quoc · VN
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Full-service spa, Proposal/romance packages available, Free WiFi, 24-hour front desk, Terrace, Garden
Location
Phu Quoc, VN
Walkability
Spa and Wellness Amenities:
Indulge in rejuvenating massages, body treatments, and facials at our relaxing spa. Unwind further with a visit to the steam room after a day at the private beach.
Recreational Activities:
Take a dip in the outdoor pool or explore the various recreational amenities we offer. Enjoy leisurely moments under the sun at the beach or participate in activities around the resort.
Dining and Services:
Savor delicious meals at FLOW Restaurant with a picturesque garden view. Benefit from services like room service, concierge assistance, and complimentary Wi-Fi throughout the property.
Experience luxury and comfort at The Shells Resort & Spa Phu Quoc. Book your stay now to enjoy a perfect blend of relaxation and excitement.
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FAQs
Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
No specific sustainability information is publicly available for The Shells Resort & Spa Phu Quoc. The resort's design is described as integrating with natural surroundings and having a shell-shaped concept.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>A car is required for transportation to and from this property. </li> </ul>
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Highlights
Could Improve
Many reviews stated issues with cleanliness, including dirtiness and maintenance problems.
Most reviews mentioned staff being friendly and helpful, despite some negative remarks about reception staff.
Multiple reviews praised the location, particularly its proximity to the beach and quietness.
Some guests noted room size and comfort positively, but others mentioned it being outdated and having maintenance issues.
There were mixed feelings about amenities, with some positive feedback but also criticisms of maintenance standards.
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Breakfast and food options received mentions of abundance and quality, though there were some negative experiences.
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