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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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The Shells Resort & Spa Phu Quoc

Phu Quoc · VN

The Shells Resort & Spa Phu Quoc

8.4
Excellent130 reviews
  1. Hotel Collection
  2. /Hotels in Phu Quoc
  3. /The Shells Resort & Spa Phu Quoc
Free WiFiParking (limited spaces)Free self parkingFree valet parkingPool umbrellasPool sun loungers

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, Proposal/romance packages available, Free WiFi, 24-hour front desk, Terrace, Garden

Location

Phu Quoc, VN

Walkability

2
Walk

Spa and Wellness Amenities:

Indulge in rejuvenating massages, body treatments, and facials at our relaxing spa. Unwind further with a visit to the steam room after a day at the private beach.

Recreational Activities:

Take a dip in the outdoor pool or explore the various recreational amenities we offer. Enjoy leisurely moments under the sun at the beach or participate in activities around the resort.

Dining and Services:

Savor delicious meals at FLOW Restaurant with a picturesque garden view. Benefit from services like room service, concierge assistance, and complimentary Wi-Fi throughout the property.

Experience luxury and comfort at The Shells Resort & Spa Phu Quoc. Book your stay now to enjoy a perfect blend of relaxation and excitement.

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FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Shells Resort & Spa Phu Quoc

LowHigh
High Carbon

No specific sustainability information is publicly available for The Shells Resort & Spa Phu Quoc. The resort's design is described as integrating with natural surroundings and having a shell-shaped concept.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang

Phu Quoc · VN

84-297-3718888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>A car is required for transportation to and from this property. </li> </ul>

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THE SHELLS RESORT & SPA PHU QUOC

Guest Reviews

What Guests Say

8.4

Excellent

668 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Spacious rooms
  • +Good breakfast options

Could Improve

  • –Cleanliness issues
  • –Maintenance problems
  • –Limited amenities
  • –Poor service at reception
Cleanliness5.7

Many reviews stated issues with cleanliness, including dirtiness and maintenance problems.

Service8.7

Most reviews mentioned staff being friendly and helpful, despite some negative remarks about reception staff.

Location9.7

Multiple reviews praised the location, particularly its proximity to the beach and quietness.

Room Quality7.7

Some guests noted room size and comfort positively, but others mentioned it being outdated and having maintenance issues.

Amenities6.7

There were mixed feelings about amenities, with some positive feedback but also criticisms of maintenance standards.

Value for Money8.7

Despite various criticisms, the value for money was considered decent, especially compared to other options.

Food and Beverage8.2

Breakfast and food options received mentions of abundance and quality, though there were some negative experiences.

Overall Experience8.7

Most guests enjoyed their stay despite the issues mentioned, indicating an overall satisfactory experience.