Phu Quoc · VN
The Shells Resort & Spa Phu Quoc
8
Excellent1,100 reviews
Phu Quoc · VN
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Phu Quoc, VN
Walkability
Luxurious Beachfront Property
Unwind and Relax: The Shells Resort & Spa Phu Quoc boasts an outdoor pool, fitness center, and a private beach area for ultimate relaxation.
Comfort and Convenience: Air-conditioned rooms with sea views, private balconies, and modern amenities like flat-screen TVs and minibars ensure a comfortable stay.
Exceptional Dining and Services: Indulge in Vietnamese cuisine at the on-site restaurant, enjoy room service, and take advantage of spa treatments, sauna, and tour arrangements.
Book your stay at The Shells Resort & Spa Phu Quoc for a truly rejuvenating experience!
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FAQs
Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
No specific sustainability information is publicly available for The Shells Resort & Spa Phu Quoc. The resort's design is described as integrating with natural surroundings and having a shell-shaped concept.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used. The resort reserves the right to change the surcharge rates with advance notice. The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours. The room price for 4 guests in the Family Suite Ocean View and 2 guests in other rooms includes a mandatory Gala dinner fee for 31 December 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Guest Reviews
Excellent
668 reviews
Highlights
Could Improve
Many reviews stated issues with cleanliness, including dirtiness and maintenance problems.
Most reviews mentioned staff being friendly and helpful, despite some negative remarks about reception staff.
Multiple reviews praised the location, particularly its proximity to the beach and quietness.
Some guests noted room size and comfort positively, but others mentioned it being outdated and having maintenance issues.
There were mixed feelings about amenities, with some positive feedback but also criticisms of maintenance standards.
Despite various criticisms, the value for money was considered decent, especially compared to other options.
Breakfast and food options received mentions of abundance and quality, though there were some negative experiences.
Most guests enjoyed their stay despite the issues mentioned, indicating an overall satisfactory experience.
vijesh
Solo Traveller · Aug 2026
via Nuitee
139deepakg
Family · Jul 2026
Don’t book dis hotel
via tripadvisor
Charles
Couple · Jul 2026
Overall a satisfactory resort to stay at although a bit far from all the sights town centre
via Nuitee
Piper
Couple · Jun 2026
via Nuitee