Name: Hilton Phoenix Resort at the Peak
Address: 7677 North 16th Street, Phoenix, AZ 85020
Rating: 7.4

All TravelSearch hotels, flights & cars JournalStories from the road

How Dyme WorksBook travel, fund renewables Our ImpactThe change your trips create Our StoryWhy we started Dyme

Currency

Hilton Phoenix Resort at the Peak | Member Rates | Dyme

Paid WiFiOffsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Phoenix, us

Luxurious Mountain Retreat

Full-Service Spa and Gourmet Dining

Indulge in relaxation at our full-service spa and treat your taste buds to exquisite dining at our gourmet restaurants.

Year-Round Outdoor Pool and Bar

Unwind by our refreshing outdoor pool all year long and sip on your favorite drink at the bar for the perfect vacation vibe.

Comfortable Rooms with Modern Amenities

Relax in rooms with a seating area, balcony or patio, private bathroom, WiFi, and a flat-screen TV for your ultimate comfort.

Experience the perfect blend of luxury and nature at Hilton Phoenix Resort at the Peak. Book now for an unforgettable mountain getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

1,392 reviews

Highlights

+Water park is fun
+Friendly janitorial staff

Could Improve

–Under construction
–Elevators not working

Cleanliness6.7

Several mentions of outdated and poorly kept rooms, indicating below average cleanliness.

Service8.7

The janitorial and housekeeping staff received positive remarks, but front desk staff were criticized for poor service.

Location8.7

The hotel is in a good area, making it convenient despite construction issues.

Room Quality7.2

Rooms are comfortable but mentioned as outdated and in need of renovations.

Amenities8.2

Water park and recreational amenities were highlighted as fun despite overall condition.

Value for Money5.7

Many reviews indicated the experience does not justify the price, suggesting poor value.

Food and Beverage6.2

Concerns about the availability and quality of food options were raised.

Overall Experience7.7

Overall fun experiences at the pools contrasted with significant issues due to construction.

Ariana

Couple · May 2026

Would definitely think twice about staying here again.

Liked:The open covered courtyard

Disliked:There was no reserved parking for Hotel guest. My room door kept getting stuck- you had to slam it closed and practically kick it open. The property is under construction and no where on their site does it state this information. The attached water park closed at 6pm. The property overcharged my stay.

via Nuitee

Beth

Family With Children · Apr 2026

Old, outdated, missing cabinet door

Disliked:Room did not look like picture. Cabinet was missing a panel so big huge whole that looked inside cabinet that was filled with dirt and wires. Shower dropped all night and was loud. Shower was hard to turn on. Employee said to pull like you were taking out of wall.

via Nuitee

456kristim

Family · Apr 2026

Disappointed. Would not stay here again.

Liked:I was expecting the property to be a little dated but it was far worse. It is extremely dated and run down. The water park lacks any upkeep. Broken tiles, chipping everything, the foliage was dead or dying. The staff was the least friendly I have encountered. No towels, no pool service, the food was terrible. It should not be advertised as a resort or water park. Very disappointing. Would not stay here again.

via tripadvisor

maryandchris2017

Couples · Apr 2026

Disappointing Hilton Resort Experience

Liked:We just got back from a long weekend at this Hilton and honestly? Pretty disappointed. As a Diamond member who travels a lot with my husband (empty nesters living our best life), I have high expectations and this place just didn’t deliver. First, some context: we specifically planned this trip as a chill, do-nothing resort weekend. No sightseeing, just pool days and relaxing. The lazy river photos sold us. So when we checked in at 6 PM and were told the lazy river was already closed for the day… not a great start. Our room was actually nice, no real complaints there, just a weirdly designed mini fridge where nothing fits upright. Fine, whatever. The bigger issue was everything outside the room. The resort is seriously lacking in open amenities right now. There’s one small pool that was packed with kids, next to a restaurant that’s been closed for a while. The only dining option for the entire resort was a lobby bar where hundreds of guests plus a full dance competition from the conference center was vying for the limited tables and a limited menu. The staff were visibly overwhelmed and doing their best, but it was chaos. Day two we tried the waterpark area. It’s across the parking lot, which already kills the resort vibe. The restaurant inside? Closed. One tiny snack stand with a massive line. Waitstaff came around occasionally but not enough to make it feel like a relaxing pool day. We ended up leaving the property for every single meal because there just weren’t real options on-site. (Apparently a new restaurant is under construction but why close the other two before it’s open?!) Day three we found the adults-only pool… also across the parking lot… in a shopping center. No food or drinks available there at all. The hot tub wasn’t even heated. We got in just to say we did it and left. The spa and steam shower were genuinely lovely, and the mountain setting is gorgeous. But Hilton, come on. How is a resort of this size operating with almost no food options and half the amenities closed? The silver lining is that it pushed us to actually explore Phoenix, which turned out great. But that’s not what we came for, and I really wish we’d stayed somewhere else.

via tripadvisor

Location

How to Find Us

7677 North 16th Street

Phoenix · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Explore More