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#593, 1401 Lavaca Street, Austin, TX 78701.
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The Westin Pasadena

Pasadena · us

The Westin Pasadena

8.3
Excellent583 reviews
  1. Hotel Collection
  2. /Hotels in Pasadena
  3. /The Westin Pasadena
ParkingSelf parking (surcharge)RestaurantSwimming poolExercise/lap poolScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Pasadena, us

Luxurious Accommodations

Indulge in comfort and style at Westin Pasadena, where every room features a 42-inch flat-screen TV, in-room movies, and 24-hour room service. Relax with amenities like a refrigerator and coffee maker for your convenience.

Exceptional Dining and Leisure Options

Savor award-winning California cuisine at Ventanas Restaurant & Bar or unwind with a cocktail at the Living Room Lobby & Bar. Take a dip in the outdoor heated pool, stay active in the fully equipped gym, or explore the city with running maps provided by the hotel.

Convenient Location

Located just minutes away from popular attractions like the Pasadena Museum of California Art, our hotel offers easy access to the Rose Bowl Stadium and Kidspace Children's Museum. Book your stay now and experience the best of Pasadena!

Loading rooms and rates...

Location

How to Find Us

191 North Los Robles

Pasadena · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Tue, Mar 24, 2026 until Mon, Aug 31, 2026 Swimming pool: Closed from Wed, Apr 8, 2026 until Wed, Sep 30, 2026

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THE WESTIN PASADENA

Guest Reviews

What Guests Say

8.3

Excellent

583 reviews

Highlights

  • +Exceptional staff
  • +Good location
  • +Comfortable and clean rooms

Could Improve

  • –Subpar room quality
  • –Issues with amenities
  • –Inconsistent experience compared to other locations
Cleanliness8.1

Consistent mention of clean and comfortable rooms, despite some complaints regarding overall room condition.

Service8.9

Exceptional and friendly staff highlighted across multiple reviews.

Location9.1

Frequently praised for its great location.

Room Quality7.6

Several complaints about the quality of beds and the state of some rooms.

Amenities7.6

Mixed reviews on amenities; some dissatisfaction with pool availability and mattress quality.

Value for Money8.6

Overall good value but some guests felt it didn't meet the Westin standard.

Food and Beverage8.1

Mention of a nice outdoor seating area for breakfast/drinks.

Overall Experience8.4

A balance of positive staff interactions and notable room issues affecting the overall experience.

John

Couple · May 2026

4

This was possibly the worst Bonvoy experience I have ever had.

Liked:I paid an additional $30 at checking for breakfast and it was not honored by the restaurant breakfast were scandalously over priced and the staff at the restaurant and the desk were not friendly.
Disliked:Staff

via Nuitee

Oliver

Couple · May 2026

5

Ok but nothing special , very expensive

Disliked:Breakfast is a joke… Pepsi can over 6 dollar. Kidding me?

via Nuitee

377curtisp

Couples · Apr 2026

10

Outstanding Service – Roman Navarrete saved our birthday celebration!

Liked:My wife and I recently stayed at The Westin Pasadena to celebrate her birthday, and I wanted to share our experience. Initially, we faced some disappointing issues with our check-in process and room condition that really dampened our special occasion. However, everything turned around thanks to Roman Navarrete, the Front Office Supervisor. As soon as we reached out to him, he took full ownership of the situation. He was incredibly professional, empathetic, and efficient. Roman went above and beyond to address our concerns, personally ensuring we were moved to a much better room with a balcony and arranging a lovely birthday amenity for my wife. His dedication to guest satisfaction is truly exceptional. He didn't just fix the problems; he turned a negative experience into a memorable and positive one. If you are staying at this property, you are in great hands with Roman. Thank you, Roman, for your kindness, professionalism, and for saving our birthday trip. You are a true asset to the Westin team!

via tripadvisor

Craig

Couple · Apr 2026

9

considering this was a short stay, everything was to our liking.

Liked:Room was clean and comfortable, really liked the early check-in availability
Disliked:N/A

via Nuitee