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Hyatt Place Pasadena

Pasadena · us

Hyatt Place Pasadena

8.7
Excellent724 reviews
  1. Hotel Collection
  2. /Hotels in Pasadena
  3. /Hyatt Place Pasadena
ParkingSwimming poolExercise/lap poolScreens / Barriers between staff and guests for safetySnack bar/deliFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Pets allowed

Location

Pasadena, us

Modern Accommodations

Hyatt Place Pasadena offers contemporary rooms with free WiFi and city views, just minutes away from California Institute of Technology and Rose Bowl Stadium. Each room features a flat-screen TV, a fridge, and a private bathroom for utmost comfort.

Relaxation and Recreation

Guests can unwind at the outdoor swimming pool, sun terrace, or fitness center. For those looking to explore, hiking and cycling opportunities abound in the picturesque surroundings of Pasadena.

Convenience at Your Fingertips

With an in-house snack bar, shared lounge, and business center, Hyatt Place Pasadena ensures a seamless stay. Plus, the attentive staff is readily available to cater to all needs, making your visit unforgettable.

Book your stay at Hyatt Place Pasadena now for a perfect blend of leisure and sophistication.

Loading rooms and rates...

Location

How to Find Us

399 East Green Street

Pasadena · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HYATT PLACE PASADENA

Guest Reviews

What Guests Say

8.7

Excellent

724 reviews

Highlights

  • +Clean and friendly staff
  • +Great location
  • +Good service

Could Improve

  • –Mildew smell in rooms
  • –Issues with breakfast timing
  • –Room quality concerns
Cleanliness8.0

Some complaints about mildew smell and dated rooms.

Service9.5

Staff was generally friendly and attentive throughout the stay.

Location9.5

Excellent location near shops and convention center; very convenient.

Room Quality7.5

Complaints about room quality, including mildew and dated rooms.

Amenities9.0

More could be offered; breakfast options could improve.

Value for Money8.5

Some guests mentioned issues that could lower perceived value.

Food and Beverage8.5

Breakfast ended early; some valued the variety, while others had concerns.

Overall Experience9.2

Overall, most guests enjoyed their stay and appreciated the location.

Navigator22044991165

NONE · May 2026

10

Balcony Room for my Birthday

Liked:The Good - the hotel is very clean, modern, and in a very good neighborhood of LA area with lots of great restaurants and things to do. We had a Juliette balcony room (I need fresh air!) and my 2 cents on the balcony is that 1) if the balcony doors are open, the air conditioning won't turn on, and I've reported to Hyatt that some signage would be helpful. 2.) There were happy but loud children in the pool and adjoining patio until perhaps 10 or 11 pm, not a problem but if you're a lark not an owl, you may not like it. 3.) There are three balconies adjoining each other, each with a semi-wall which enables acess to the other balconies/rooms via the glass door (which opens out- not sliding, btw) so if you need to feel super-safe, you might not like that. Could be good for families or large parties of guests, though. I am a Hyatt member and I've been very happy with all my stays there, which are usually in San Francisco. I would stay here again, as Pasadena is easily one of the best spots to land when visiting LA generally. If I had a request, though, I would ask that Hyatt Place add a magnifying mirror & better bath lighting for those of us with too many trips around the sun and fuzzy sight attempting to apply a temporary coat of paint before going out on the town.

via tripadvisor

tdacs

NONE · May 2026

10

Seamless for a service dog partner.

Liked:Surprisingly seamless service for a wheelchair rider/service dog partner. Great location and easy to maneuver. Close to Pasadena City Hall, restaurants, Huntington Gardens.

via tripadvisor

lornaz2026

Business · Apr 2026

2

Go elsewhere!!

Liked:I had a very disappointing experience at Hyatt Place Pasadena. Upon arrival, I waited at the front desk while two employees carried on a personal conversation in Spanish, seemingly unconcerned about guests waiting to check in. When I was finally assisted, the staff member Erica came across as dismissive and inconvenienced, particularly because I arrived earlier than standard check-in time. What made the situation more troubling was that, although they appeared to assume otherwise, I understood their conversation and found it to be unprofessional and inappropriate for a guest-facing environment. This created an uncomfortable and unwelcoming atmosphere from the start. Additionally, it felt as though priority and quality of service may be unevenly distributed. I was given a subpar room, while it was evident that certain guests such as affiliated groups may receive preferential treatment. Every guest should receive the same standard of care and accommodation, regardless of status. This experience reflected a lack of professionalism and attentiveness that should be addressed by management. Staff training, particularly in guest interaction and workplace conduct, seems necessary to uphold the standards expected of a hotel in this category.

via tripadvisor

jackiemJ6328BW

Business · Apr 2026

10

Location

Liked:Hotel is in a great location. The front desk staff are very friendly and helpful. I would definitely stay here the next time I'm in Pasadena.

via tripadvisor