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Sheraton Palo Alto Hotel

Palo Alto, United States

Sheraton Palo Alto Hotel

8.5
Excellent742 reviews

625 El Camino Real

625 El Camino Real

  1. Hotels
  2. /Hotels in Palo Alto
  3. /Sheraton Palo Alto Hotel
WiFi availableFree WiFiParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Palo Alto, United States

Walkability

Walk Score® by Redfin
88
Walk
100
Bike

Resort-like Oasis with Convenient Location

Located just 5 minutes from Stanford University and Central Palo Alto, Sheraton Palo Alto Hotel offers a tranquil escape with its outdoor pool and lush gardens. The property's koi ponds, water fountains, and tropical plants create a serene atmosphere for guests to enjoy.

Luxurious Amenities and Dining Options

Indulge in comfort with guest rooms featuring modern amenities like a 42-inch flat-screen TV, plush robes, and deluxe bath products. The on-site dining options at the Poolside Grill and Cardinal Club Lounge offer a delightful culinary experience with a touch of Californian flair.

Convenience and Leisure Combined

Stay productive at the business center, stay active at the fitness center, or simply unwind by the pool. With easy access to attractions like California's Great American Amusement Park and Levi’s Stadium, Sheraton Palo Alto Hotel is the perfect choice for your next stay.

Loading rooms and rates...

Location

How to Find Us

625 El Camino Real

Palo Alto, United States

+1 650-328-2800

The Neighbourhood

What’s Nearby

Getting around
  • Palo Alto0.2 milesTrain station
  • Stanford0.5 milesTrain station
Markets & shops
  • Stanford Shopping Center0.3 milesShopping centre
Landmarks
  • Stanford Stadium0.4 milesStadium
  • Hewlett Packard's Garage0.5 milesLandmark
  • Cantor Arts Center0.7 milesMuseum
Parks
  • Arizona Garden0.5 milesGarden
  • Lytton Plaza0.3 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Palo Alto, 0.2 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Sheraton Palo Alto Hotel

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The valid credit card used to make the reservation will be required at the time of check in, and photo identification must match that card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

742 reviews

Highlights

  • +Friendly staff
  • +Clean and spacious rooms
  • +Great location

Could Improve

  • –Issues with restaurant service
  • –Some amenities lacking
Cleanliness8.1

Generally clean but some reviews mention issues with amenities like the refrigerator.

Service9.1

Staff were consistently described as friendly and helpful.

Location9.2

Proximity to Stanford and other highlights was frequently praised.

Room Quality8.6

Rooms were generally described as spacious and well-maintained, though some issues were noted.

Amenities8.1

Standard amenities were adequate, but some guests noted missing items like microwaves.

Value for Money8.6

Overall considered reasonable for the services and experience provided.

Food and Beverage7.6

Some negative experiences with restaurant service and food quality.

Overall Experience8.6

Mixed experiences but generally positive, with most guests indicating they would return.

Edna

Family With Children · Nov 2026

10

Lovely 3 evenings in this hotel, relaxed friendly atmosphere with helpfull staff.

Liked:Pool area, room size, bathroom size and layout.

Carolina

Solo Traveller · Oct 2026

1

They don’t refund the security deposit. Be careful

Liked:The location
Disliked:The hotel charges an extra $50/day as a security deposit against room damages. I understand this is a common practice in the US. However, the hotel did not refund my $100 at the end of my stay. It's a shame, because I genuinely enjoyed the hotel, but now I can't recommend it. Of all the hotels I stayed at during my trip to the US, this was the only one that failed to refund the amount owed. I do not recommend it under any circumstances.

Steve

Couple · Oct 2026

7

If The Westin next door is the same price, I'd recommend the Westin over this

Liked:The staff is great. They go above and beyond to try to make your stay a good one. The food is delicious. The location is great if you need to do anything at Stanford Hospital or University.
Disliked:In my opinion, The Westin next door is excellent. The Sheraton just isn't quite as nice. Parking at the Sheraton is a bit of a hassle. We had a room right in the center of the complex, so there was no easy place to park without it being a trek to get to the room. The toilet seat would not stay up, so I always had to hold it with one hand while using the toilet. The Westin next door has a hot tub. The Sheraton has no hot tub, although the pool is very nice. Also, if you stay at the Sheraton, you're allowed to use the Westin facilities, which is cool.

Lauren

Couple · Oct 2026

10
Liked:The location was perfect for our reason for travel. The hotel was very nice. Staff was excellent at checking us in. Easy access and parking. Would highly recommend staying here. Our room was very spacious and comfortable.

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