Palo Alto · us
el PRADO
9.2
Exceptional436 reviews
EL PRADO
Palo Alto · us
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center
Location
Palo Alto, us
Contemporary Guest Rooms with Tech Amenities - el PRADO offers modern guest rooms equipped with GLink iPhone and Android docking stations, ensuring you stay connected and entertained during your stay.
Dining Experiences to Remember - Indulge in a variety of culinary delights at el PRADO, from fresh-brewed coffee and breakfast specialties at the Breakfast Coffee Bar to tapas-style sharing plates, Spanish wine flights, and signature cocktails at the Spanish Tapas Bar. For a taste of authentic Italian cuisine, head to Il Fornaio for indoor and outdoor dining options.
Concierge Services for a Seamless Stay - Take advantage of the concierge service at el PRADO to arrange in-room massages, restaurant reservations, and private car services, ensuring a hassle-free and enjoyable stay.
Experience the perfect blend of comfort, convenience, and luxury at el PRADO. Book now for an unforgettable stay in Central Palo Alto.
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Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Guest Reviews
Exceptional
436 reviews
Highlights
Could Improve
Some reviews indicated issues with the room quality and maintenance that impacted cleanliness.
Front desk staff and housekeeping were reported as extremely friendly and helpful.
The hotel is centrally located in Palo Alto, noted as perfect for accessing the area.
Mixed sentiments with some rooms described as quaint but others noted noise and mattress issues.
Offerings like coffee service were appreciated, although some amenities were lacking.
Several reviews reflected dissatisfaction with the cost relative to the condition of the hotel.
Room service issues were experienced, affecting the overall sentiment about food and beverage.
Despite some complaints, the overall feedback remains largely positive with great location.
Emre
Family With Children · Jul 2026
via Nuitee
Bella
Family With Children · Jul 2026
via Nuitee
Elizabeth
Couple · Jun 2026
Never again and do not recommend to our friends and family.
via Nuitee
otasc
Family With Children · Jun 2026
Very good - worthwhile
via Nuitee