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el PRADO

Palo Alto, United States

el PRADO

9.2
Exceptional449 reviews

520 Cowper Street

520 Cowper Street

  1. Hotels
  2. /Hotels in Palo Alto
  3. /el PRADO
WiFi availableFree WiFiParkingValet parkingAccessible parkingLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Palo Alto, United States

Walkability

Walk Score® by Redfin
97
Walk
96
Bike

Contemporary Guest Rooms with Tech Amenities - el PRADO offers modern guest rooms equipped with GLink iPhone and Android docking stations, ensuring you stay connected and entertained during your stay.

Dining Experiences to Remember - Indulge in a variety of culinary delights at el PRADO, from fresh-brewed coffee and breakfast specialties at the Breakfast Coffee Bar to tapas-style sharing plates, Spanish wine flights, and signature cocktails at the Spanish Tapas Bar. For a taste of authentic Italian cuisine, head to Il Fornaio for indoor and outdoor dining options.

Concierge Services for a Seamless Stay - Take advantage of the concierge service at el PRADO to arrange in-room massages, restaurant reservations, and private car services, ensuring a hassle-free and enjoyable stay.

Experience the perfect blend of comfort, convenience, and luxury at el PRADO. Book now for an unforgettable stay in Central Palo Alto.

Loading rooms and rates...

Location

How to Find Us

520 Cowper Street

Palo Alto, United States

+1 650-322-9000

The Neighbourhood

What’s Nearby

Getting around
  • Palo Alto0.5 milesTrain station
  • Stanford0.7 milesTrain station
Markets & shops
  • Stanford Shopping Center0.6 milesShopping centre
Landmarks
  • Hewlett Packard's Garage0.4 milesLandmark
  • Stanford Stadium0.9 milesStadium
Parks
  • Cogswell Plaza0.3 milesPark
  • Lytton Plaza0.3 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

The nearest station is Palo Alto, 0.5 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at el PRADO

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

449 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable rooms

Could Improve

  • –Noise issues
  • –Room service problems
  • –Maintenance concerns
Cleanliness9.0

Some reviews indicated issues with the room quality and maintenance that impacted cleanliness.

Service9.9

Front desk staff and housekeeping were reported as extremely friendly and helpful.

Location10.0

The hotel is centrally located in Palo Alto, noted as perfect for accessing the area.

Room Quality9.0

Mixed sentiments with some rooms described as quaint but others noted noise and mattress issues.

Amenities9.4

Offerings like coffee service were appreciated, although some amenities were lacking.

Value for Money8.4

Several reviews reflected dissatisfaction with the cost relative to the condition of the hotel.

Food and Beverage7.9

Room service issues were experienced, affecting the overall sentiment about food and beverage.

Overall Experience10.0

Despite some complaints, the overall feedback remains largely positive with great location.

Kathryn

Couple · Oct 2026

9

Nice hotel. Great location

Liked:It was helpful to be able to store our bikes.
Disliked:I think parking (across the street in the parking garage) should be included in the room rate. It would be nice to have a more complete gym.

Katie

Extended Group · Sep 2026

10
Liked:Beautiful and clean! Everyone was so friendly and helpful! I will be back!
Disliked:Not a thing

Stephanie

Family With Children · Sep 2026

10

Best hotel in Palo Alto!

Liked:This is by far the best hotel we have found in Palo Alto! The rooms are spacious and comfortable. We enjoyed the little patio off our room...nice for coffee in the morning. The hotel staff are exceptional! They helped us with everything we needed, and even went out of their way to help schedule airport transportation and help for our elderly parents who departed a day after us. The location in downtown PA is prime and in walking distance to many wonderful restaurants and coffee shops. The hotel gym is very well equipped. Coffee service on our floor was a nice perk....coffee, decaf and a variety of teas offered in the morning at no additional charge.
Disliked:The hotel has no breakfast...but there are many options very close by.

andrzej

Solo Traveller · Aug 2026

8
Liked:very cosy boutique hotel I loved it.
Disliked:no twin bed rooms the hole under the room's door was about 1.5 inch. tgey put even a roller in the room to put it under tge door at night. also coffee was terrible as always in the us.

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