Name: Hotel Keen
Address: 425 High Street, Palo Alto, CA 94301
Telephone: +1 650-327-2775
Rating: 8.4

WiFi availableFree WiFiParkingPrivate parkingStreet parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Palo Alto, us

Boutique Hotel Experience

Discover a unique stay at Hotel Keen, nestled in downtown Palo Alto near Stanford University. Enjoy modern amenities and personalized touches throughout your visit.

Customized Comfort

Indulge in our thoughtfully designed rooms featuring custom-built beds, desk areas, and erasable white boards. Unwind in style and convenience during your stay with us.

Prime Location

Conveniently located steps away from downtown Palo Alto, with major attractions like Stanford University and Bayfront Park within a few miles. Explore the vibrant neighborhood and make the most of your visit.

Experience comfort and convenience at Hotel Keen Palo Alto. Book now for an unforgettable stay.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

391 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Noisy rooms
–Limited cleanliness

Cleanliness7.8

Some reviews mentioned uncleanliness in bathrooms and general upkeep.

Service9.3

Many reviews praised the friendly and helpful staff.

Location9.3

Great location near Stanford, downtown, and transport links.

Room Quality7.3

Rooms were described as small with issues like noise and lack of amenities.

Amenities8.3

Basic amenities provided; some guests noted the lack of microwaves and mini-fridges.

Value for Money8.3

Value for money was acknowledged for its location.

Food and Beverage8.3

Breakfast options were available but limited.

Overall Experience8.7

Generally positive experiences despite some negative aspects.

Tilottama

Couple · Sep 2026

Overall a very convenient stay

Liked:Great location

Disliked:No fridge in room, toilet has no proper door

via Nuitee

Couple · Sep 2026

Disliked:Our fire alarm was going off all night due to low battery, we told the staff up front about it and when we got back late that night it still wasn’t changed. So in short it was frustrating and hard to sleep with the noise going off about every 30 seconds.

via Nuitee

Leonard

Couple · Aug 2026

Liked:The location was great. Free breakfast was simple but a very nice option.

Disliked:The rooms were very compact and the bathroom isn’t completely enclosed. Still great overall value.

via Nuitee

BackPacker81475

NONE · Aug 2026

Last minute stay, mediocre

Liked:Had to book a last minute stay for emergency at Stanford. The hotel is fine and the breakfast was a pleasant surprise. But the hotel was cramped, old, hot upstairs and the AC didn’t work. Overall quality pretty meh.

via tripadvisor

Location

How to Find Us

425 High Street

Palo Alto · us

+1 650-327-2775

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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