Name: Crowne Plaza Cabana Hotel by IHG
Address: 4290 El Camino Real, Palo Alto, CA 94306
Telephone: +1 650-857-0787
Rating: 7.8

Crowne Plaza Cabana Hotel by IHG, Palo Alto | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Palo Alto, us

Convenient Shuttle Service and Proximity to Attractions

Located in Palo Alto, California, the Crowne Plaza Hotel offers free shuttle service to nearby attractions. Guests can easily visit Paramount's Great America theme park and explore the area within a 5-mile radius.

Comfortable Accommodations and Dining Options

Each guestroom at the hotel features complimentary high-speed internet and a mini-refrigerator for convenience. The on-site 4290 Bistro and Bar serves delicious meals throughout the day, ensuring a satisfying dining experience for guests.

Recreational Facilities and Nearby Activities

Guests can unwind by the outdoor pool and whirlpool or stay active in the 24-hour fitness center. Additionally, golfing, shopping, and hiking opportunities are just a short distance away, with Stanford University and Thomas Fogarty Winery easily accessible for exploration.

Experience convenience, comfort, and recreation at Crowne Plaza Hotel Palo Alto. Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.8

Very Good

548 reviews

Highlights

+Great service
+Convenient location

Could Improve

–Food quality issues
–Room and amenity maintenance problems

Cleanliness7.6

Several reviews highlight cleanliness but also mention issues; average cleanliness was acceptable for a dated hotel.

Service9.6

Multiple positive mentions of staff friendliness and service quality.

Location8.6

Convenient location with easy access to restaurants, though not heavily emphasized.

Room Quality8.1

Rooms are spacious but have multiple reported issues such as outdated features and no hot water.

Amenities7.1

Amenities are limited and some like the A0A walk-in shower were unavailable, reducing overall appeal.

Value for Money7.5

Parking fee noted as a downside; overall value is average for the experience offered.

Food and Beverage5.6

Food was described unsatisfactorily, with specific incidents leading to illness.

Overall Experience8.4

Overall the experience was mixed; great service but significant issues with rooms and food.

Stephanie

Solo Traveller · Aug 2026

Wonderful! The staff always make my stay enjoyable.

Liked:Close to where I need it

Disliked:More food choices for vegans and vegetarians please!

via Nuitee

Ihor

Solo Traveller · Aug 2026

Disliked:Considering the price of around $360 USD per night, I was very disappointed that the hotel also charged an additional $22 per night for parking. The breakfast schedule shown on Booking.com was not accurate for the weekend, which caused additional inconvenience. The biggest issue was getting an invoice. The hotel told me they could not provide an invoice because the reservation was made through Booking.com and that they only provide invoices for direct bookings. However, Booking.com states that guests should contact the property to receive an invoice. I explained this to the hotel staff, but they were not helpful and did not make any real effort to resolve the situation. For a hotel in this price range, I expected much better customer service and clearer communication.

via Nuitee

Wilcox

Extended Group · Aug 2026

Great

Disliked:Everything

via Nuitee

rongL3927QN

Solo Travel · Aug 2026

Great Location, More Amenities, Excellent Customer Service!!

Liked:The Crowne Plaza Cabana Hotel is located in the Heart of Silicon Valley. This Hotel has a variety of Amenities--24 hr Fitness Center (with a Dry Sauna), a full functioning restaurant that serves Breakfast (Buffet), Lunch, and Dinner, and even has a full functioning bar! The property offers overnight Parking and there is a large Pool (11ft deep) and a Jacuzzi. This Hotel is within 5 miles of downtown Palo Alto , near the Stanford Shopping Center, Stanford University, and the Stanford Hospital. This hotel offers over 27,000 sq feet of meeting space ideal for businesses, weddings, bat mitzvahs, birthdays, anniversaries, and fundraisers. It is the ideal location for the business traveler as well as for families looking for a weekend getaway or mini-Vacation...!

via tripadvisor

Location

How to Find Us

4290 El Camino Real

Palo Alto · us

+1 650-857-0787

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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